Greatly placed, lake bordering. The lobby is promising ... rooms are either receneyky renovated or from the 70ies (including deco and mattresses ...). The renovated rooms are decent but very banal .. and have a weird smell. The kindness of the reception lady is more than questionable..value for money not good!
this was my first trip to Italy and no better place to visit than arona. I was competing in a swim race on the lake and our hotel was perfectly located. the area itaself is stunning and the hotel was fantastic. the rooms were really spacious and beautifully decorated and had stunning views. the best thing about the hotel was the staff, Stefano , Roberta and Giuseppe were really welcoming and available to help no matter what the request.the breakfast was really very tasty and the restaurant served the most delicious food. I will definetly be visiting arona again and staying in hotel giardino, thank you for a truly great stay in your hotel.
We spent the last night of a 12 night vacation to Italy and Switzerland here. Having spent 4 nights the previous week at a different Arona location (in the hills instead of on the waterfront) we were looking forward to our stay. What a disaster! The woman who checked us in could not have helped less. She needed to keep our passports for 10-15 minutes to make a copy of them. Made us somewhat nervous that she couldn't just immediately make a copy like every other hotel had done. We were told upon booking that there was parking but were NOT told that it was paid parking on a find-as-you-can basis. So we trudged a good 1/3 mile with our suitcases after find a spot in a lot. The woman also told us we needed to pay the hotel tax when we checked out. We asked if we could pay it at check in and she said no. Okay, no problem. Until check out when the very rude man at the desk pointed to a sign and said we had to pay cash. Unfortunately the woman never said cash, nor did she point to the small sign at the far corner of the desk. We had purposely used all our remaining Euro at dinner the previous night so we wouldn't have any leftover to bring home. A "discussion" ensued and he finally agreed to put the charge on our credit card, then just turned his back on us. As for the room, there were two very large spots of at least 8-12" of peeling wallpaper, with mildew behind. The a/c took both of us nearly 10 minutes to figure out. The shower was the smallest I've ever seen (the sink was the same width!), and the toilet was wedged in next to the shower wall so you had to sit down sideways and turn to get your knees in front of you. That might explain why the toilet seat was all wobbly and twisted. The only good thing about the stay was our room did overlook the lake.…
The hotel is a 10-15 min walk from train station and 3 min walk to ferry launch point for traveling to key points on Lake Maggiore. Hotel staff is friendly, English spoken, clean modern room and bathroom. I would stay here again.
Spent 5 lovely nights in this hotel on the lake Maggiore. We had a lovely room with a balcony and an amazing view out over the lake. Rooms were kept immaculate...staff were very friendly and the breakfast was delicious. We were in Arona to do a 2.4k swim from Arona to Angera and back.All 7 of our party would happily return to this hotel.Thank you to all the staff from the 7 Irish Swimmers !