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Joondalup Resort

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Joondalup Resort
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214 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Wickham, Australia
Reviewed 24 April 2016

I stayed here with my mum & two little ones for 2 nights over a weekend. We had a twin garden room which wasn't flash,but clean & nice. The room lacked the basic things like cuterly and plates etc...which made preparing snacks for the children hard. The room service menu was quite limited as well. House keeping on our second...

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Helpful?
1Thank Bianca T
J_Resort, General Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent stay with us, I am sorry to hear that you and your family did not have a good experience and impression of the Resort. I have taken your review on board to help us in our day to day operations. Please be rest assured that the matters that have raised have been noted...

Sydney, Australia
Reviewed 21 April 2016

Stayed 4 nights to attend a family wedding and my husband took the opportunity to play golf on the stunning 27 hole golf course. The wedding was lovely, and reception area in the marquee next to the pool wonderful. Service and food at the reception excellent. The views on the golf course stunning, especially the Quarry Course. Our room (...

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Helpful?
1Thank Aussiecruzer
J_Resort, General Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent stay with us. We're committed to providing the best possible accommodation and service and we are in the midst of our renovation plan so I have taken your review on board to help us improve our facilities and day to day operations. We look forward to offering you a more satisfactory experience if...

Hobart, Australia
Reviewed 16 April 2016

It is hard to believe you are staying in the middle of suburban Perth. The resort is in the middle of the golf course and waking up to the birds in the morning is beautiful. The rooms are spacious and the balcony was a great place to relax. The staff were all welcoming and helpful.

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Helpful?
Thank MelanieJ2901
J_Resort, Manager at Joondalup Resort, responded to this review

It's great that the location and facilities suited you and that your roo was comfortable. We look forward to welcoming you back on your future travels. Thank you. Tony Soosainathan - Hotel Operations Manager

Melbourne, Australia
Reviewed 15 April 2016

My husband and I went for the night on a golf package and hadn't been to stay for over 15 years! The foyer is so dated I can't tell you - it looks like you've gone back 20 years or more and obviously that sets the tone. There are only 70 rooms with various views Inc the car park, on...

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Helpful?
1Thank traveltales3
J_Resort, Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent stay with us. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations. Thank you for choosing to stay with us. Tony Soosainathan - Hotel Operations Manager

Perth
Reviewed 1 April 2016

We stayed here in a standard room for 2 nights as we attended a wedding that was being held there. The rooms were clean and although a little dated they served our purpose well. while walking to your room you could think you were in Bali with the beautiful gardens separating each block of accommodation. The food at the reception...

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Helpful?
Thank JoandJim
J_Resort, Manager at Joondalup Resort, responded to this review

We appreciated your feedback about your recent stay with us. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve of day to day operations. We look forward to offering you a more satisfactory experience if you choose to visit us again. Thank you. Tony Soosainathan - Hotel Operations...

South West WA
Reviewed 29 March 2016

I shared a room with my brother, we had to get ready for the wedding as we had traveled for the event, the hotel staff let us check in early and get ready which was great. The only negative of the room was the bathroom doors were outdated, but apart from that it was great. Fantastic wedding, fantastic food and...

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Helpful?
Thank Martin_Blue_R
J_Resort, Manager at Joondalup Resort, responded to this review

It's good to read that your room was comfortable and that you had fantastic time at the wedding. We are in the midst of changing our bathroom doors to a more modern door. We look forward to welcoming you again in the near future. Thank you. Tony Soosainathan - Hotel Operation Manager

Hong Kong, China
Reviewed 29 March 2016

Just take 20 mins driving to Perth city. If you play golf, it is a good choice to stay here. A big room and big beds, but a little bit old and carpet seems dirty. Carpark view outside the window and balcony is not good.

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Helpful?
1Thank cathylaw2016
J_Resort, Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent stay. We are in the midst of renovation our rooms. Please do not hesitate to request for our renovated rooms in your future visit with us. Thank you. Tony Soosainathan - Hotel Operations Manager

Dicky Beach, Australia
Reviewed 18 March 2016 via mobile

Very unpleasant customer service experience. After the room iron spurt out a brown muck on my white work shirt I had multiple arguments with management on replacing the shirt (over 3 days). They couldn't get the stain out and refused to replace it and also let me try to remove the stain by taking the damaged shirt away. They wanted...

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Helpful?
2Thank JO123555
J_Resort, Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent visit. The standard and level of service you encountered during your stay with us was not up to the benchmark of Joondalup Resort. On behalf of Joondalup Resort please accept my sincere apologies for all the inconvenience caused. We look forward to offering you a more satisfactory experience if you choose to visit...

Perth
Reviewed 24 February 2016 via mobile

We had a conference at the resort. With guests staying, drinks, dinner arranged etc. The first day things were good, attentive male staff member who continuously busied himself getting things filled and cleared up in the conference room but different staff member on the next day who was not attentive - water ran out, milk ran out. Not very good....

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Helpful?
Thank LJBPerth
J_Resort, Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent visit. We're committed to providing the best possible service so I've taken your feedback on board to help us improve our day to day operations. We look forward to offering you a better experience if you choose to visit us again. Thank you. Tony Soosainathan - Hotel Operations Manager

Canberra, Australia
Reviewed 23 February 2016 via mobile

Stayed her for a conference and found that any noise travelled between the rooms and was disturbing to sleep. Had dinner at the hotel and waited 90 minutes to be served our meal. Overall the experience was disappointing, but if you are at a conference there, the choice is limited.

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Helpful?
Thank Peter-Mckie
J_Resort, Manager at Joondalup Resort, responded to this review

We appreciate your feedback about your recent stay. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations. We look forward to offering you a more satisfactory experience if you chose to visit us again. Thank you. Tony Soosainathan - Hotel Operations Manager.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Joondalup Resort offers an oasis of relaxation, perfect for a getaway, Play & Stay golf experience, corporate function or wedding. Tucked away and surrounded by natural bushland, you'll feel the escape of the daily hustle and bustle whilst still being just 25 minutes from Perth CBD, just 5 minutes from the ever evolving city of Joondalup and even less to the white sandy beaches of the Sunset Coast. A stay at Joondalup Resort invites you to enjoy one of 70 spacious accommodation rooms and suites, each with your own private balcony or courtyard. Relax by the outdoor lagoon style swimming pool and spa with a cocktail from Bistro 38, or stay active with our mini gym, tennis courts and of course, our world class 27 hole championship golf course, for which special discounted rates apply for hotel guests. The Resort invites groups of between 6 and 900 for private functions, corporate events, weddings and corporate golf days. We look forward to welcoming you soon. ... more   less 

Additional Information about Joondalup Resort

Address: Country Club Blvd, Connolly, Joondalup, Western Australia 6027, Australia
Region: Australia > Western Australia > Greater Perth > Joondalup > Connolly
Price Range: €128 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Joondalup Resort 4.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Joondalup Hotel Joondalup
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Questions & Answers

Here's what travellers have asked, with answers from Joondalup Resort staff and other travellers.
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Questions? Get answers from Joondalup Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother...service is rubbish...not being being able to answer a question about use of my credit card to dirty sheets!”
Solo1959, 15 Mar 2017 | Read review
“All rooms have equal quality - recently renovated.”
AussieDiver53, 2 Mar 2017 | Read review
“For the views face the lake.”
410lenev, 2 Jan 2017 | Read review
“Garden rooms beautiful & private with great views of the resort & golf course”
AmandaF672, 21 Dec 2016 | Read review
“Overlooking pool and golf course pretty spectacular”
corda818, 20 Dec 2016 | Read review
5 of 5