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It is hard to say how such a thing happens, in this case most likely results from an over reliance on the particularities of the place.
Ive never experienced a hotel with such an extremely poor service. Its not even the matter that the staff...More
The room was clean and the bed was very comfortable.
We had a room at the Riverside and the sound of the river was very relaxing. The pool is great and not very busy. Breakfast had good variation.
Besides the swimming pool there was a...More
Hotel must be like “home away from home”.
The service.. I would not call it service at all . People don’t understand what service means . You must serve people and make them feel good , guys!!!! I was all day at the pool ....More
Definitely not a 5 star hotel only because of aggressive and miserable staff. The room was good with perfect view and unbelievably comfortable bed! Breakfast was satisfying. Massage treatment that we had was a bit disappointing for me...
Cleaning staff was so polite and smiley...More
The only 5 stars thing are the prices. Expensive for nothing. Amortised rooms, old and ugly, bad breakfast. We had the worst dinner. The service was bad and the food awful.
Saturday evening I asked for a late checkout on Sunday and they said yes....More
Sandanski climatic and SPA resort is the best natural healing centre in Europe for treatment & prophylaxis of bronchial asthma. Pirin Park Hotel ***** in Sandanski offers year-round SPA tourism opportunities. ...MoreIt is also a wonderful place for business events, cultural, historical and religious tourism, hunting, eco and active mountain tourism activities. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.