We were 4 family visited the Ella view hotel in Dec 25.our room does not have hot water. Even after complained they did not manage to rectify the issue.wash basin in my room block and its not rectify until we checked out. No WiFi at hotel. Only good thing in this hotel is hotel situated at beautiful location breathtaking view from the room.and gamini and other person very helpful.strongly not recommended for family who have children
Went on a 2 nights trip with the guys to Ella in August. Followed this location on google maps and got lost just 100 meters to the hotel as we did not spot a very narrow road which led to the hotel. This narrow road had a very steep climb as well. Once we arrived, the hotel workers got our luggage and climbed up to the rooms. Once we climbed the stairs we were amazed with the views of the mountains and trees and waterfall...it was so beautiful. We arrived at noon, the weather was the same humidity as Colombo. Since it was a guys trip, we chose to get the budgeted non AC rooms which were just next to the pool. The food and service was good and all the staff were very helpful with any queries. Especially the manager, Herath who was the contact when the booking was made and when we arrived at the hotel. He looked into all our requests like to keep a stand fan in the rooms, early check in/late check out, breakfast options etc. The nights and early mornings were the best as the weather was chili. During this time the mountains were surrounded by mist. We woke up early to watch the sun rise one morning too...it was breathtaking. For the room offer we redeemed, this place was value for money!…
As a group of friends we enjoyed really well in this place. would like to thank, the Hotel manager Mr Herath and the team who attended to fulfill our every requirements. Nice view,Lovely pool ,very tasty food and the hospitality of the staff are amazing. Highly recommend. Kudos Guys.
Lovely view, Pool, Comfortable huge rooms was the 3 main reasons we selected this place and we were not disappointed. Located in a nice quite area but yet not too far from all the activities that’s offered around Ella. Staff was very friendly and tried their best to make us happy. Food tasted really good, specially Sri Lankan dishes.
We really enjoyed our time here! The included breakfast buffet was better than other breakfasts we have tried and the staff and especially the manager went out of their way to help and please with anything we needed! We really recommend staying here! Thank you!