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The Mountain Heavens

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#3 of 10 Hotels in Ella
Certificate of Excellence
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1 room 2 adults 0 children
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The Mountain Heavens
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544 Reviews from our TripAdvisor Community

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Showing 384: English reviews
England
Reviewed 1 week ago

As the name suggests this hotel is very high in the mountains and close by the rail tracks. The rooms are large and clean and the balcony is large enough to host several friends. The staff was very helpful, friendly & organised the restaurant is small and the staff takes your dinner order and expected time in advance so as...

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Helpful?
Thank Pablo17
Auckland, New Zealand
Reviewed 2 weeks ago via mobile

Really nice rooms but hotel lacked any facilities. The view is stunning but you could get an equally good view at a much cheaper hotel and get exactly the same quality. Breakfast was alright. Nothing particularly amazing about the hotel other than the view.

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Helpful?
Thank Druvi91
Worcestershire, United Kingdom
Reviewed 2 weeks ago

The hotel is not within walking distance of Ella and is on a busy road if you did decide to try. Outside our room was a huge terrace which was shared with 2 other rooms, the views from here were terrific looking over to Little Adam's Peak, and was equipped with sofas to sit on. Our room was adequate, there...

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Helpful?
Thank Warks
Mountainheavens, Manager at The Mountain Heavens, responded to this review

Dear Sir?Madam The description of the review does match with our property. We are not located roadside and not away from the Ella town. Our guests do not have to share terrace with the two rooms. we overlook the Ella gap. Lot of reviewers confused with a another place called ella mount heaven and put reviews under our name. We...

Portsmouth, United Kingdom
Reviewed 2 weeks ago

Stayed here for 2 nights. Small hotel within 10 mins walk of main street. Very pleasant and friendly staff (some with limited english but not an issue). Well-appointed, clean and comfortable room, with beautiful views over Adam's Peak and the surrounding area. Simple but adequate breakfast. Enjoyed it.

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Thank TimTHF
Reviewed 2 weeks ago via mobile

We stayed here for one night in Feb and loved this property! The view from the whole place is just absolutely spectacular! Each of the rooms either has its own balcony or a courtyard to just sit and enjoy the view. The rooms and large and comfortable. The staff were great. There was a lovely hostess who greeted us and...

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Helpful?
Thank EdwinaRaff
Kingston upon Thames, United Kingdom
Reviewed 2 weeks ago

We had two nights at Mountain Heavens one day clear as a bell the next soaked to the skin. But the view of the Ella Gap from the rooms and restaurant is breath taking The staff were all exceedingly friendly and helpful. We did the local sights as well as walking up the railway line to nearby waterfall and up...

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Thank 411DavidO
Hong Kong, China
Reviewed 2 weeks ago

I chose Mountain Heavens for the good reviews it received on Trip Advisor. We were a family group of 8, including two children, and booked a triple room and two double rooms. First, about Elle. My wife and I were English teachers in nearby Badulla 40 years ago, and remember Elle as a bus and railway stop with one or...

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Thank georgebraine
Reviewed 3 weeks ago via mobile

The view is perfect, it is a wonder to wake up to something so stundene. Our room was ok, it showed signs of being dirty in the main room with the exception of the sheets which were clean. The bathroom was dirty and we ended up cleaning it our selves. The dinner was ok when it came to taste but...

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Helpful?
Thank Tkbselle
Gainesville, Florida
Reviewed 3 weeks ago via mobile

The view from our room and the dining room is spectacular. Spectacular! However, the food is boring and never changes. The staff seem uninterested in our needs and lacks the ability to answer any questions about the area. So limited that the front desk, upon asking directions and time needed to get to the next town's train station to Board...

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Helpful?
Thank schwait
UK
Reviewed 3 weeks ago via mobile

This boutique hotel looks directly down the Ella gap. It is well presented, the rooms are clean and the food is fine but limited. It is built on the side of the hill so beware there are loads of steps going down to the rooms, so not for all! The little train runs behind the hotel but it is not...

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Helpful?
Thank susan58Uk

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Mountain Heavens hotel in Ella has been refurbished with a concept of exclusivity for those who relish nature & adventure. Consisting of eight luxurious rooms complete with all modern amenities, the Mountain Heavens boast of the best view point over the famous “Ella Gap” in the midst of diverse vegetation. ... more   less 

Additional Information about The Mountain Heavens

Address: Kithal ella, Ella 90090, Sri Lanka
Region: Sri Lanka > Uva Province > Ella
Price Range: €148 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mountain Heavens 3*
Number of rooms: 8
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Also Known As:
Mountain Heavens Hotel Ella
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Questions & Answers

Here's what travellers have asked, with answers from The Mountain Heavens staff and other travellers.
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Questions? Get answers from The Mountain Heavens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go down the steps from the reception and choose the middle rooms on the left or right hand side”
  • View from balcony
 of 5 bubbles Pablo17, 10 Feb 2017 | Read review
“all rooms have same aspect and view”
 of 5 bubbles 411DavidO, 3 Feb 2017 | Read review
“If you are arriving after dark, be careful driving up from the town to the hotel. The road is narrow and winding.”
 of 5 bubbles georgebraine, 1 Feb 2017 | Read review
“Check equipment, hot water etc before moving into room.”
 of 5 bubbles paul888856, 20 Jan 2017 | Read review
“rooms on the higher floors tend to have a less obstructed view of the mountains”
 of 5 bubbles 259harpreetm, 4 Dec 2016 | Read review
5 of 5