Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
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About
#1 of 27 hotels in Paje
Location
Cleanliness
Service
Value
Travellers' Choice
Zanzibar White Sand Luxury Villas & Spa is an eco-luxury resort bringing a new standard and experience of luxury in Zanzibar. Family owned, operated by a passionate team, we strive to bring an authentic, generous and unique experience with a personal touch in line with our Relais & Chateaux label. A sanctuary of peace and harmony, the resort promises an unforgettable barefoot luxury experience. The spacious luxury villas ensure the utmost privacy in a natural setting, while the amenities deliver the highest standard of service: including spa treatments and facilities (sauna, hammam), a restaurant, a rooftop champagne bar, a beach bar and a lounge, as well as a high-end kitesurfing and watersports center. Families will find a children playground and baby sitting services, while romantics can enjoy couple massages and private dinners on the beach. The large resort (4 hectares) hosts only 11 villas to ensure the maximum space for each of our Guest in an undisturbed harmony of senses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Bicycles available
Boating
Canoeing
Diving
Game room
Snorkelling
Water sport equipment rentals
Bicycle tours
Fishing
Patio
Table tennis
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Bay View
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
771Reviews49Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
One of the most beautiful place we have been to !! The location of the hotel is really good, the villas super designed. We haven't met a single person who didnt smile to us always caring and attentive to our needs. A BIG THANKS to Camille for all her time and her kindness which made our stay amazing. We will not forget you ;) We highly recommend !!! Date du séjour : octobre 2022
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 4 days ago
Cher Monsieur Jan, Toute l'équipe White Sand et Camille se joignent à moi pour vous remercier pour tous vos mots si bienveillants. Nous espérons vous accueillir de nouveau très prochainement parmi nous. En vous souhaitant une excellente soirée Bien cordialement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We spent 9 nights there and it has been a wonderful stay. we could have stayed a loot more !!!! Nice atmosphere, great privacy on the beach, very safe environment with 24h guardians and amazing staff. I want to go back there !
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ansam Kka, Guest Services / Front Office at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 21 Nov 2021
Dear 296muriela, We are absolutely delighted to read your review and so grateful for your kind words. All our team is looking forward to welcoming you back in your Zanzibar home. Best regards, Ansam Kka Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for 3 nights in October following our safari holiday. The hotel and grounds are absolutely stunning, and the staff were all very friendly. We were in Villa 3 which was breath-takingly beautiful! We were speechless as we were being shown around. Both parts of the villa were clean, spacious and well equipped (particularly the mini fridge!) On our first night dinner was served around the pool, and it was delicious, we also thoroughly enjoyed the cocktails. The beach restaurant offers wonderful views of the sunrise with coffee and pastries available. This is also where lunch was served which was very tasty as was breakfast. Dinner the second night was in the main restaurant, which was very nice, but service was quite slow, and the menu didn't seem to offer any local dishes which we would have liked. On our last night we had a pre-arranged dinner on the beach which was stunning! They had gone to a lot of effort to make it look beautiful and the food was wonderful. The only other slight negative was when we asked for a couple of things from our butler and although he confirmed he seemed to forget. However, when we reminded him, he got it sorted quickly. Overall, we really enjoyed our stay at this gorgeous hotel and would definitely consider staying here again.…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 1 week ago
Dear Ms. Lisa, We are delighted to hear that you truly enjoyed your experience with us. It was a pleasure to host you. We are glad that you enjoyed your villa, hotel facilities and your special dinner at the end of your stay. Regarding Swahili dishes, we have a special menu fully dedicated to Swahili cuisine. We apologize that it wasn't presented to you. Also, we would like to apologize for the butler service, thank you for sharing this point with us, we will do our best to improve the butler service. Kind regards, Ivan Shestakov General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the best experience at the White Sand Lux & Spa. This is how should be a high end boutique hotel : personnel discret and v efficient, dedicated butler, great food and wine, top facilities. Wonderful.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 3 weeks ago
Dear Guests, Camille and all the team join me to thank you for your kind words. We hope to see you soon on a future occasion. I wish you a beautiful evening, Kind regards from your Zanzibar Home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, not sure where to begin…. we already sent a very poor review when I received an email from the hotel asking for post stay feedback.... unfortunately, they knew of the issues since we raised them there but did not bother reaching out.... We consider ourselves experienced and discerning travelers (traveling more than 100 nights per year) and typically rather forgiving, focusing on the positives; in fact, we never leave feedback on social networks or posts about our experiences, and again, in this case, we held off until we received a standard (not very helpful) response from Relais Chateaux Quality Department. Overall, the experience was hugely disappointing despite the idyllic location of the property; main issues included: terrible and disgraceful food situation (low quality, cheap ingredients, nothing local, no choices, high prices), lack of personal attention (invisible management in a 14-room property, gimmicky butler service, inability to handle guests complaints), sub-par accommodations/amenities, misleading advertising of unavailable activities. To be fair, on the positive side, entertainment (buffet band and dinner music), and the SPA treatment they graciously offered us managed to brighten an otherwise bleak picture.... In summary, very poor value for money for a 5* property, let alone Relais Châteaux: inexcusable food shortcomings, mischaracterization of the hotel features, activities, amenities; we will not return nor recommend the hotel to anybody….…
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 1 week ago
Dear Mr Zerbib, Thank you for your review which we have read with detail and concern. We truly apologize for your dissatisfaction with your stay with us and we appreciate you raised your concerns so that we can continue to work with our teams to be even more attentive to every needs. We are very sorry about the inconveniences you experienced especially regarding our food buffet option which didn’t meet your expectations. We are again deeply sorry if we did not manage to make it up to you whilst the issues occurred during your stay despite all the communications we had. Be sure that our team will do their very best to provide you with a new beautiful experience at the Zanzibar White Sand Luxury Villas & Spa on any future occasion. We thank you once again for having taken the time to share your experience with us. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After 12 nights on safari we wanted a place to relax and a little more modern. What we got was heaven. White Sand is gorgeous, plain and simple. Approximately 12 villas , some with individual pools and some with shared. A lovely restaurant and bar. Also a central pool. Fabulous food. A great spa. And the friendliest and most accommodating staff you could imagine ( though to be honest we found everyone we dealt with in Tanzania to be extraordinarily friendly and welcoming). We stayed four nights and were totally rejuvenated.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 19 Oct 2022
Dear Kenneth, Thank you very much for all your kind words. All the team is very happy to hear that you are delighted about your stay with us and we all hope to see you soon on a future occasion. I wish you beautiful day. Thank you again for everything. Kind regards, Ivan Shestakov
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay was only two days and my primary goals were to enjoy the food, the rooms, the spa and the sunrises. I booked a single room without a jacuzzi or a pool but I had a very very good time. I was completely surprised by how helpful, supportive and welcoming the staff were. From my driver, Hassan, to Rosemary who served me the best spiced coffee ever, to Eliyah my butler, the chef who prepared the most sumptuous meals, to the men and women who tended the grounds, changed my linens and served us food - this is the true secret of this resort. The infrastructure is superb: the showers are so nice I was repeatedly going back to my room just to use them again and again. I loved the personal and even secluded nature of the resort with occassional bump-ins. Ensure you check out a bike and take aride up and down the beach : great exercise while seeing the sites of the water, seaweed and coral. The flow of the place is nice, beautiful plants everywhere and a true feeling of safety, enjoyment and being in paradise. This is probably the BEST hotel on the entire east coast of Unguja island. I recommend it a hundred times over!!…
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 19 Oct 2022
Dear Guest, Thank you very much for all your kind words regarding the team. We are really delighted that you enjoyed our stay with us, as well your Garden Room, the Food, our Spa. We do hope to welcome you again on a future occasion in Zanzibar. I wish you a lovely evening ahead, Kind regards, Ivan Shestakov
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing Villa stay at White Sands and truly wished we could have stayed longer. The gourmet food, staff, and beautiful accommodations are up with some of the best places to stay in the world. We had the all-inclusive package, that was not like any other place we’ve stayed in other parts of the world. Definitely would recommend this option. We were highly impressed. Thank you to Salum, Christina, Rosemary, Beatrice, Jerumina, Hassan, and some many others that made our stay so memorable.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 15 Oct 2022
Dear Guest, We are truly delighted to hear that you have had a marvelous and memorable stay with us. All of our team, especially Salum, Christina, Rosemary, Beatrice, Jerumina, and Hassan, send their best wishes and hope to welcome you back very soon. Best regards, Ivan Shestakov General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was hard to say goodbye to some of the staff, they are just so damn nice!! Recommend to book separately airport shuttle and activities outside the resort as it’s much cheaper for the same experience, other than that it was amazing
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 10 Oct 2022
Dear Adam, All of our team joins me to thank you for your feedback. We try our best to keep our guests satisfied and happy. We apologize if you felt like the pricing was unreasonable. However, be assured we work with the best companies and suppliers on the island. We strive to provide the best experiences on the island. Our team enjoyed immensely hosting you, we hope to welcome you back! Kind regards, Ivan Shestakov General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing place and an amazing stay! The staff were super nice, and Mangu who took personal care of us gave us a very warm hospitality, very attentive and responsive. Food was great, all was great 🤗 I do recommend to search for alternatives for taxi to the airport and different activities cause they are 2-3 times more expensive without apparent advantage. Other than that I super recommend!
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Best to book a taxi in advance, but with a taxi company as it will cost a third compared to the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ivan Shestakov, General Manager at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
Responded 10 Oct 2022
Dear Mr. Shahar, We dearly thank you for your precious and constructive feedback. We are also delighted to hear that you have immensely enjoyed your time at the resort. Mangu sends his best wishes, and hopes to welcome you back very soon, as well as the rest of our team does. Kind regards, Ivan Shestakov General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$674 - US$1,262 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandPaje
NUMBER OF ROOMS
14
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Claim Your ListingZANZIBAR WHITE SAND LUXURY VILLAS & SPA (RELAIS & CHATEAUX) - UPDATED 2022 Resort Reviews & Price Comparison (Paje, Tanzania) - Tripadvisor
Frequently Asked Questions about Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)
What are some of the property amenities at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
Yes, free parking is available to guests.
Are there opportunities to exercise at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
Yes, guests have access to a pool, a sauna, and yoga classes during their stay.
Does Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux) have airport transportation?
Yes, Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux) offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux)?
The staff speaks multiple languages, including English, Spanish, French, Russian, Polish, and Swahili.
Does Zanzibar White Sand Luxury Villas & Spa (Relais & Chateaux) have any great views?
Yes, guests often enjoy the ocean view available here.