One of the most beautiful place we have been to !! The location of the hotel is really good, the villas super designed. We haven't met a single person who didnt smile to us always caring and attentive to our needs. A BIG THANKS to Camille for all her time and her kindness which made our stay amazing. We will not forget you ;) We highly recommend !!! Date du séjour : octobre 2022
We spent 9 nights there and it has been a wonderful stay. we could have stayed a loot more !!!! Nice atmosphere, great privacy on the beach, very safe environment with 24h guardians and amazing staff. I want to go back there !
We stayed for 3 nights in October following our safari holiday. The hotel and grounds are absolutely stunning, and the staff were all very friendly. We were in Villa 3 which was breath-takingly beautiful! We were speechless as we were being shown around. Both parts of the villa were clean, spacious and well equipped (particularly the mini fridge!) On our first night dinner was served around the pool, and it was delicious, we also thoroughly enjoyed the cocktails. The beach restaurant offers wonderful views of the sunrise with coffee and pastries available. This is also where lunch was served which was very tasty as was breakfast. Dinner the second night was in the main restaurant, which was very nice, but service was quite slow, and the menu didn't seem to offer any local dishes which we would have liked. On our last night we had a pre-arranged dinner on the beach which was stunning! They had gone to a lot of effort to make it look beautiful and the food was wonderful. The only other slight negative was when we asked for a couple of things from our butler and although he confirmed he seemed to forget. However, when we reminded him, he got it sorted quickly. Overall, we really enjoyed our stay at this gorgeous hotel and would definitely consider staying here again.…
We had the best experience at the White Sand Lux & Spa. This is how should be a high end boutique hotel : personnel discret and v efficient, dedicated butler, great food and wine, top facilities. Wonderful.
Well, not sure where to begin…. we already sent a very poor review when I received an email from the hotel asking for post stay feedback.... unfortunately, they knew of the issues since we raised them there but did not bother reaching out.... We consider ourselves experienced and discerning travelers (traveling more than 100 nights per year) and typically rather forgiving, focusing on the positives; in fact, we never leave feedback on social networks or posts about our experiences, and again, in this case, we held off until we received a standard (not very helpful) response from Relais Chateaux Quality Department. Overall, the experience was hugely disappointing despite the idyllic location of the property; main issues included: terrible and disgraceful food situation (low quality, cheap ingredients, nothing local, no choices, high prices), lack of personal attention (invisible management in a 14-room property, gimmicky butler service, inability to handle guests complaints), sub-par accommodations/amenities, misleading advertising of unavailable activities. To be fair, on the positive side, entertainment (buffet band and dinner music), and the SPA treatment they graciously offered us managed to brighten an otherwise bleak picture.... In summary, very poor value for money for a 5* property, let alone Relais Châteaux: inexcusable food shortcomings, mischaracterization of the hotel features, activities, amenities; we will not return nor recommend the hotel to anybody….…
After 12 nights on safari we wanted a place to relax and a little more modern. What we got was heaven. White Sand is gorgeous, plain and simple. Approximately 12 villas , some with individual pools and some with shared. A lovely restaurant and bar. Also a central pool. Fabulous food. A great spa. And the friendliest and most accommodating staff you could imagine ( though to be honest we found everyone we dealt with in Tanzania to be extraordinarily friendly and welcoming). We stayed four nights and were totally rejuvenated.
My stay was only two days and my primary goals were to enjoy the food, the rooms, the spa and the sunrises. I booked a single room without a jacuzzi or a pool but I had a very very good time. I was completely surprised by how helpful, supportive and welcoming the staff were. From my driver, Hassan, to Rosemary who served me the best spiced coffee ever, to Eliyah my butler, the chef who prepared the most sumptuous meals, to the men and women who tended the grounds, changed my linens and served us food - this is the true secret of this resort. The infrastructure is superb: the showers are so nice I was repeatedly going back to my room just to use them again and again. I loved the personal and even secluded nature of the resort with occassional bump-ins. Ensure you check out a bike and take aride up and down the beach : great exercise while seeing the sites of the water, seaweed and coral. The flow of the place is nice, beautiful plants everywhere and a true feeling of safety, enjoyment and being in paradise. This is probably the BEST hotel on the entire east coast of Unguja island. I recommend it a hundred times over!!…
We had an amazing Villa stay at White Sands and truly wished we could have stayed longer. The gourmet food, staff, and beautiful accommodations are up with some of the best places to stay in the world. We had the all-inclusive package, that was not like any other place we’ve stayed in other parts of the world. Definitely would recommend this option. We were highly impressed. Thank you to Salum, Christina, Rosemary, Beatrice, Jerumina, Hassan, and some many others that made our stay so memorable.
Was hard to say goodbye to some of the staff, they are just so damn nice!! Recommend to book separately airport shuttle and activities outside the resort as it’s much cheaper for the same experience, other than that it was amazing
Amazing place and an amazing stay! The staff were super nice, and Mangu who took personal care of us gave us a very warm hospitality, very attentive and responsive. Food was great, all was great 🤗 I do recommend to search for alternatives for taxi to the airport and different activities cause they are 2-3 times more expensive without apparent advantage. Other than that I super recommend!