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Base Backpackers Wanaka

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Base Backpackers Wanaka
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348 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Windsor, United Kingdom
Reviewed 4 days ago NEW

rooms are above the bar which was very loud. if you want to party it would be an okay place but otherwise i would avoid. Rooms were very small. Alright if you are just staying one night and don't need to do any cooking or get up really early!

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Helpful?
Thank Charlene709
Birmingham
Reviewed 5 days ago NEWvia mobile

Stayed here with the Stray bus as everywhere else in town was full. The dorm rooms are OK, with each bed having a light and plug socket. However the kitchen is just not appropriate for a hostel this size. All the fridges were full before a whole bus load of new people from our bus even arrived. Chopping space was...

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Thank Thomas W
Reviewed 5 days ago NEW

My twin bed room with ensuite shower was very nice. Big enough. Bed was comfortable, shower etc all very clean and worked well. BUT: the window was so badly fitting that it would not close properly and I could hear all the noise from the car park below and the on site club, and the comings and goings disturbed me...

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Thank JofromFrance1
High Wycombe, United Kingdom
Reviewed 1 week ago via mobile

We arrived 45 mins early but got told we couldn't check in even though no effort was made to see if our room was ready. Luckily we had a plan B and after exploring Wanaka for a couple of hours we came back to find chaos on the stairs as 2 bus loads of backpackers had just arrived! It took...

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Helpful?
Thank akruss80
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi Thank you for leaving a review we do appreciate your feedback, as we are 100% full in the hostel at the moment our rooms aren't ready until the check in time of 2pm, our busses do usually arrive around 3pm but guests are more than welcome to store their luggage, go for a wonder or use our facilities but...

New York City, New York
Reviewed 2 weeks ago

Wasn't worth it. Many hairs and semens on the linens and the room felt a bit grimey overall. The beds were not comfortable and they made a LOT of noise even when you move a little bit while in bed. Bring your own soap and towels because they are not provided. Outlets do not work, so forget about charging your...

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Helpful?
Thank doyouhavefreewifi
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi Thank you for leaving a review I we do appreciate your feedback, I hope you bought these issues up with my receptionists during to fix these issues we do clean our linen daily and could have easily exchanged these we also have maintenance on site that could have had a look at your bed. We have towels on site...

Sydney, Australia
Reviewed 2 weeks ago

Luckily, I had time to spare! I arrived at Base Hostel at 4pm and waited over 1 hour on the staircase with heavy bags to check in, unfortunately I had arrived just after 2 bus loads of young tour groups hit the Hostel. It was chaos. There were only 2 attendants on the desk (Im assuming the Hostel would have...

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Helpful?
Thank carmenannwood
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi Thank you for taking your time to leave a review I do appreciate your feedback, I apologise for the long wait for check in as you can imagine it get quite hectic when a bus load of 100 comes in and we do try and have 3 staff member checking them in as often as possible. It seems you...

Bedfordshire, United Kingdom
Reviewed 3 weeks ago

Good location and lots of hot water, but... Tiny rooms and an inadequate kitchen. None of the sinks had a working plug (bedroom or kitchen). What is the point of signs asking people to wash up if anything sticky or greasy is almost impossible to clean! Then charging for internet on top of a fairly high rate room is not...

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Helpful?
Thank jeff600
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi Thank you for leaving a review we do appreciate your feedback, We have free WIFI in the reception area from 7am - 7pm and high speed WIFI for just $4 which you can access in your rooms. I can definitely look in to getting more plugs in the bathrooms thank you for bringing this to my attention. Please let...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Probably the worst hostel weve stayed in during our 2 month travels around NZ. We treated ourselves to a double room as it was our anniversary. Our room was right above the hostel bars beer garden and the music at night was way too loud and we could hear in detail all the conversations going on in the garden. The...

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Helpful?
Thank Millieg111111
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi Thank you for leaving a review we do appreciate your feed back, I can only apologise for my rude staff member this is not acceptable, we have a full new team on board now so I'm hoping this doesn't happen again. We do have silencers on all of our doors so I will do a check as some of...

Reviewed 3 weeks ago via mobile

Unfortunately had an awful stay here. Firstly the staff were so unfriendly & rude, at one point not even looking up from the desk to make eye contact with me. My 4 bed dorm was absolutely tiny, with no lockers for my valuables. The main Luggage storage by reception was left open the whole day so anyone could walk in...

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Helpful?
Thank Caramaye
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi Thank you for taking your time to leave a review, I'm sorry to hear about your experience at Base Wanaka, I can only apologise for my rude staff this is highly in acceptable, we now have a whole new team on board so this should not happen again. We are just waiting on a part to get the luggage...

Worcester, South Africa
Reviewed 3 weeks ago via mobile

We have travelled a lot, all over. Our first experience of Base Backpackers was in Queenstown and now Wanaka. After having read loads of NEGATIVE reviews, we were concerned to say the least. However, check-in was trouble free. The room, was just big enough. Everything worked, everything was clean. Furnishings and fittings were budget, the tiny bathroom, was sufficient. Noise???...

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Helpful?
Thank Pat O
BaseWanaka, General Manager at Base Backpackers Wanaka, responded to this review

Hi There Thank you for such a lovely review I'm glad you enjoyed your stay here at Base Wanaka and we look forward to seeing you again in the future. Kind Regards

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Amenities

Highlights
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Base Backpackers Wanaka

Address: 73 Brownston Street, Wanaka 9305, New Zealand
Region: New Zealand > South Island > Otago Region > Wanaka
Price Range: €37 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Base Backpackers Wanaka 2*
Number of rooms: 49
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Also Known As:
Base Backpackers Wanaka Hotel Wanaka
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Questions & Answers

Questions? Get answers from Base Backpackers Wanaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at another hostel are better.”
 of 5 bubbles doyouhavefreewifi, 11 Mar 2017 | Read review
“Private room for the best comfort”
 of 5 bubbles carmenannwood, 9 Mar 2017 | Read review
“Try somewhere else !!”
 of 5 bubbles DesSmi, 26 Feb 2017 | Read review
“Bring ears plugs as the bar goes off or better yet get down there and join in”
 of 5 bubbles aimeepassmore77, 2 Feb 2017 | Read review
“The location was excellent as it was close to all of Wanaka and there parking was off street but reasonably close on the surrounding streets. ”
 of 5 bubbles rodneyp797, 4 Sep 2016 | Read review
5 of 5