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Novotel Suva Lami Bay

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Traveller (285)
Room & Suite (89)
Dining (31)
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Overview
  • Excellent24%
  • Very good45%
  • Average19%
  • Poor7%
  • Terrible5%
Travellers talk about
“buffet breakfast”(19 reviews)
“taxi ride”(9 reviews)
“nice pool”(6 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (655)
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Traveller rating
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21 - 25 of 631 reviews
Reviewed 15 January 2018

We had booked an ocean view room, which was a bit on the small side, but very clean, and had a good view. Unfortunately, there was a significant plumbing leak in the bathroom which made itself apparent a few hours after we had checked in....More

Thank Fafa-Ahm
Response from TimDearsley, General Manager at Novotel Suva Lami BayResponded 16 January 2018

Bula Fafa-Ahm, Thank you for posting your review and despite your early problem with the room I was pleased to see that you enjoyed your stay. I am sorry that you did have the issues that you mentioned but I was pleased to see that...More

Reviewed 3 January 2018 via mobile

We arrived late one night and had booked via Booking.Com for a family of four... we were allocated a room which was filthy and gross in all aspects - not the standard I would expect of a Novotel branded hotel. I felt flat and disappointed...More

Thank Jaye S
Response from TimDearsley, General Manager at Novotel Suva Lami BayResponded 4 January 2018

Bula Jaye S, Thank you for your very thought provoking review. Clearly we have some serious work to do and I fully take on board what you have said. We are indeed extremely fortunate to have Jeni on our team and your fantastic comments about...More

Reviewed 3 January 2018 via mobile

Spent a few nights in an oceanview room & it was standard at a good price..however I was somewhat dissapointed when we had a function in one of their function rooms when one of their banquet staff removed my bag, upon checking I found my...More

Thank Kawanshee
Response from TimDearsley, General Manager at Novotel Suva Lami BayResponded 4 January 2018

Bula Kawanshee, Thank you for posting your review. While pleased to see that you enjoyed your stay I am perturbed with regards to your comments about the function that you attended. Without having any information I cannot comment or even investigate the matter. Please email...More

Reviewed 22 December 2017

Unfortunately the standard of the room we were given was not up to standard - the air conditioned leaked - the urine smell coming from the bathroom was so intense that we had trouble sleeping. It was fortunate that we checked in really late having...More

Thank amonaus
Response from TimDearsley, General Manager at Novotel Suva Lami BayResponded 23 December 2017

Bula amonaus, Thank you for your review and I apologise that the room wasn't cleaned correctly. I certainly take on board your comments and agree that this wasn't good enough! I can promise you that I will be working with our Head Housekeeper to ensure...More

Reviewed 21 December 2017

Second time at the Novotel. We still like it but please give us a break with the Christmas songs going on and on during our stay (6 to 9 of Dec.) down in the lounge room and restaurant. So boring. Otherwise quite good.More

Thank Alain G
Response from TimDearsley, General Manager at Novotel Suva Lami BayResponded 23 December 2017

Bula Alan G, Thank you for your review and for your support and loyalty. We are sorry that the Christmas songs were annoying. They are only played during the month of December and I will check to see if we can delay the introduction of...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Spa
Details
Price range
US$100 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$100 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (285)
Room & Suite (89)
Dining (31)
Pool & Beach (24)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ish72
26 September 2016|
AnswerShow all 3 answers
Response from TimDearsley | Property representative |
Thank you for your question and yes we most definitely do have fantastic views over Lami Bay. There is no beach in front of the hotel as our hotel is located right up against the sea wall and even at low tide the water is... More
1
Vote
Trina S
10 September 2016|
Answer
Response from TimDearsley | Property representative |
I apologise that we haven't answered this question earlier but yes we can arrange for this so hopefully when you checked in we were able to arrange it for you. Kind regards Tim
0
Votes
MissBula
10 June 2016|
Answer
Response from Nesian89 | Reviewed this property |
I believe if payment had been done online then a verification of your id may be needed and of course booking reference and online payment receipt can be used to confirm your room - although, I am not really sure on how this... More
0
Votes
Room Tips
"If you stay here choose a room by the waterfront, the view is amazing."
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"Ground floor rooms open with view of water(rooms 107-124). Rooms 101-106 open out onto the pool. Pool hours..."
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"Get a water view if you can. Upstairs may be quieter as corridors are tiled/noisy"
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"choose ground floor water views"
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