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Sofitel Fiji Resort & Spa

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Sofitel Fiji Resort & Spa
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3,287 Reviews from our TripAdvisor Community

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Showing 3,195: English reviews
Sydney, Australia
Reviewed 2 November 2014

Stayed a week at this hotel in October 2014. The hotel is well presented. Our room was modern and in good condition. A/C was good but hotel seems to reduce cooling during the night resulting in uncomfortable sleeping temperature. Check-in was efficient. As with all Fiji, the staff can sometimes be on Fiji time. The staff at the Salt bistro...

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Helpful?
Thank Gus C
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Gus C Thank you for your comment and we are gald you enjoyed your holiday with us. It is truly our privilege to have you as our guest and honor to welcome you back soon to Sofitel Fiji. Vinaka & warm regards

Ballarat, Australia
Reviewed 1 November 2014 via mobile

Stayed here for a week for a holiday, was extremely beautiful resort. Staff overall were incredibly friendly and helpful except for the odd exception but that happens anywhere. Prices for drinks, meals etc comparable to Australia so be mindful of that when budgeting a stay in Nadi. It is easy to live cheaply if you try and choose to but...

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1Thank Breanna A
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula breannaachto Thank you for your comments. We are gald you enjoyed your stay with us and we looking forward to see you back soon at Sofitel Fiji. Vinaka & warm regards Sofitel Management

new zealand
Reviewed 1 November 2014 via mobile

Just returned from 7 nights and as a regular traveller to Fiji, would have to rate it as average. Rooms are just OK, in need of refurbishment. Facilities are again OK. Meals are extremely expensive. Seafood buffet $95.00 fijian per person and was very hard to find any quality seafood. We ate at 8 pm and actually found it difficult...

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2Thank mickdoc
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula mickdoc Thank you for your comments. Please accept my apologies that your experience at the seafood & breakfast buffet was not up to your expectation. I have shared your feedback with the executive chef & food & beverage manager for their attention. We will be looking for improvement in these areas. Vinaka Alan Burrows GM

Reviewed 1 November 2014

We didn't have ac working in our room. Called down over 2 days 4 times and the issue left unresolved. The internet is okay but in our room (377) it only worked flat against the bed. The luxury rooms seem to be the same as the standard rooms. I would stay at the hitlon next door if I had the...

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Thank Footastic1101
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Footastic1101 Thank you for your feedback. I am sorry that we did not respond in a timely manner to your problem with the air conditioning. We will be reviewing how this communication breakdown occurred to ensure that we do not have similar issues in the future. Vinaka Alan Burrows GM

Reviewed 31 October 2014 via mobile

Well below what was expected. Rude and unwelcoming from the ladies when greeted. Staff serving inside restaurant were superb. Seafood way below what we were expecting would not go back for the seafood buffet

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1Thank Guy C
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Guy C Thank you for your feedback. I am sorry that you found our reception experience below expectation & we have shared your impressions with the team. I have also forwarded your feedback to the executive chef for his attention. We will be reviewing our product looking for areas of improvement. Vinaka Alan Burrows GM

Sydney, Australia
Reviewed 28 October 2014

Hotel room needs up dating terrible TV system poor costumer service And I find it really rude to add $1each day on my bill for charity without advising me first. I don't mind donating as long as I know not on check out

Review collected in partnership with Accorhotels.com
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Thank Westy832
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Westy832 Thank you for your comments. I am sorry that the television was not working correctly & this was not noticed prior to your arrival. We do have a letter in the room about our community fund with goes towards childrens health issues in Fiji. This contribution is voluntary & will be removed on check out if requested. Vinaka...

Brisbane, Queensland, Australia
Reviewed 25 October 2014

We stayed here for a week in August and had the most amazing time. Denarau Island is a very clever designed holiday destination.The best of Fiji Hospitality and a well set out group of resorts. We chose the Sofitel with a special offer that suited our requirements. In the month leading up to our holiday we contacted the Resort by...

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2Thank MSH35
Reviewed 25 October 2014

We spent seven nights at the Sofitel and could not fault a thing! We have a three and nine year old who loved the kids club, the activities, the pool....the list is endless ! For us the closeness to the Marina meant we could choose a restaurant there when we didn't want to eat at the resort. The walk along...

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4Thank Tkoning
Reviewed 24 October 2014 via mobile

We made great friends with the staff. Check in was delayed but we got a voucher for the bar. Then we got the key for our room, just to find someone else had checked in so had to get a new room again. We got champaygne for the inconvenience. Ray helped us through it all and remembered us - greeted...

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Thank Marchanvo
Brisbane, Australia
Reviewed 24 October 2014

We stayed at the Sofitel with another couple who were attending a wedding ceremony. The service was excellent, the room beautiful, the food was wonderful. Cocktails to enjoy. Plenty of activities. Staff are really lovely and eager to please. Management were also very friendly.

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2Thank Australian32

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more   less 

Additional Information about Sofitel Fiji Resort & Spa

Address: Beachfront, Denarau Island, Viti Levu, Fiji
Region: Fiji > Viti Levu > Denarau Island
Price Range: €174 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sofitel Fiji Resort And Spa
Sofitel Fiji Hotel Denarau Island
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island
Hotel Style:
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Fiji Resort & Spa staff and other travellers.
131 questions
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Questions? Get answers from Sofitel Fiji Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the Club Resort are lovely.”
 of 5 bubbles claudina0696, 26 Feb 2017 | Read review
“Regular rooms are fine. Don't get a family room even if you are family.”
 of 5 bubbles DavidSubritzky, 17 Feb 2017 | Read review
“Room 242 garden and ocean views”
 of 5 bubbles JennieG343, 16 Feb 2017 | Read review
“3rd floor for views”
 of 5 bubbles jandy362016, 15 Feb 2017 | Read review
“Rooms to the left of reception have better views”
 of 5 bubbles 537shellj, 15 Feb 2017 | Read review
5 of 5