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Sofitel Fiji Resort & Spa

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Sofitel Fiji Resort & Spa
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3,282 Reviews from our TripAdvisor Community

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Showing 3,190: English reviews
Reviewed 20 November 2014 via mobile

This is our first family in 9 years and we had such an amazing time! The staff are amazing and really looked after us so well and loved our son mason. The facilities are great and so are the restaurants totally recommend this place for everyone!

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Helpful?
Thank Jenna R
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Jenna R Thank you for your comment and we are very pleased you & your son enjoyed your stay with us. Positive comments encourages our staff to continously improve quality of our services. We looking forward to see you back soon. Vinaka & warm regards Sofitel Management

Solihull
Reviewed 20 November 2014

Located on Denarau Island. Not really much of an island, as it is connected by a bridge. There are many hotels on the island, but we rated this one highly. The Prestige Suite we had booked did not have a bath, at least within the suite, so we upgraded to an Imperial Suite and what a good decision that was....

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Thank AlbertSolihull
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula AlbertSolihull Thank you for taking the time to post a review of Sofitel Fiji. We were pleased to hear that you enjoyed your stay & particularly the food in Salt. Thank you also for your kind words about Lucy which I have shared with her. Vinaka Alan Burrows GM Sofitel Fiji Resort & Spa

Cairns, Australia
Reviewed 20 November 2014

This was or second visit to the Sofitel this year. WE believed that the service was not as good the first time. The staff were as caring as on the first visit.. We believe the difference lies solely with management. I have 37 years experience auditing hotels and believe that communication between management and staff and clients is a key....

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Helpful?
Thank Paul B
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Paul B Thank you for your comments. We were pleased to read that you enjoyed many aspects of the resort. Your observations about a breakdown in communication is taken on board & we will review our procedures with this in mind. We do hope we will have the opportunity to welcome you back to the hotel soon. Vinaka Alan...

Reviewed 20 November 2014

As value for money I'd give it a miss,the rooms a not Sofitel standards ,just a little worn out ,also the food it hit and miss,I ordered a spaghetti marinara they used dry shrimp in the recipe,very disappointed . I must say the staff are very friendly and helpfull .

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Helpful?
Thank Stanislaus G
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Stanislaus G Thank you for your feedback. I have shared your comments about the dish you ordered with the executive chef. I am sorry this was your experience. Thank you for your kind words about the team which have been shared across the resort. Vinaka Alan Burrows GM

Redhead
Reviewed 16 November 2014

it's not often I would write about the not so good things , but sadly I have have to say after years of spending time a the the Sofitel it was a great disappointment for our family of nine and my dear husband who had spent a lot of time writing and talking to them before the trip so it...

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4Thank Coralie S
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Coralie S Thank you for your comments. Please accept my sincere apologies for the errors that occurred in the booking process & the knock on effects that this caused. We will be investigating how we can prevent such issues reoccurring. The pool maintenance issues are to be addressed by the chief engineer. Thank you for your kind words about...

Newcastle, Australia
Reviewed 12 November 2014

Review collected in partnership with Accorhotels.com
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Thank Rebecca P
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Amberley, New Zealand
Reviewed 11 November 2014

Review collected in partnership with Accorhotels.com
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1Thank WorldWideKiwi
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Melbourne
Reviewed 11 November 2014

Had a great time in Fiji, but Sofitel rooms are no where near 5 star, they are pokey and our Shower rose was shooting water from all directions and needed to be replaced. Pool is Awesome, kids loved it and the local Fijian are lovely. Prices at hotel are insane, we ended up going into Nadi for Dinner and shopping...

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2Thank David B
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula David B Thank you for your comments. We were pleased to read that you really enjoyed the pool & our service. I am sorry that the room did not meet your expectation & I have asked the chief engineer to look at the shower rose issue. Vinaka Alan Burrows GM

Sydney, Australia
Reviewed 10 November 2014

Review collected in partnership with Accorhotels.com
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Thank Himanshu G
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Melbourne, Australia
Reviewed 10 November 2014

Stayed at the Sofitel Resort for 6 nights while in Fiji for a friends wedding, all other guests were staying at the Hilton next door and I must say I’m very pleased we choice to stay at the Sofitel. Staff are extremely friendly receiving about 100 “Bula” greetings a day! Room was to a high standard with ocean view and...

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Thank Beaf1891
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Nick L It was great to hear you had a fantastic stay. Your kind words about the team have been shared with everyone. We look forward to welcoming you back to the hotel again soon. Vinaka Alan Burrows GM Sofitel Fiji Resort & Spa

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more   less 

Additional Information about Sofitel Fiji Resort & Spa

Address: Beachfront, Denarau Island, Viti Levu, Fiji
Region: Fiji > Viti Levu > Denarau Island
Price Range: €176 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sofitel Fiji Resort And Spa
Sofitel Fiji Hotel Denarau Island
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island
Hotel Style:
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Fiji Resort & Spa staff and other travellers.
131 questions
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Questions? Get answers from Sofitel Fiji Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Regular rooms are fine. Don't get a family room even if you are family.”
 of 5 bubbles DavidSubritzky, 17 Feb 2017 | Read review
“Room 242 garden and ocean views”
 of 5 bubbles JennieG343, 16 Feb 2017 | Read review
“3rd floor for views”
 of 5 bubbles jandy362016, 15 Feb 2017 | Read review
“Rooms to the left of reception have better views”
 of 5 bubbles 537shellj, 15 Feb 2017 | Read review
“Pay for the beach club upgrade!”
 of 5 bubbles JCJCA, 10 Feb 2017 | Read review
5 of 5