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Richmond Nua Wellness Spa

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Richmond Nua Wellness Spa
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298 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Ankara, Turkey
Reviewed 1 August 2015

This is a wellness hotel that hosts all kinds of Spa activities. Our stay was great. The breakfast was amazing. The only problem I had was about printing the boarding passes. Suprisingly they do not have a business center. Neverthless, that was very kind that they offered to use their computer.

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Helpful?
Thank ogulsev
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in Trip Advisor which is very important for us. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high...

Beirut, Lebanon
Reviewed 10 June 2015

We took a private bus from Istanbul to relax at the sapanca lake ... the lake it self brings comfort ...plenty of activity to do for both kids and adult ...simply a relaxing trip an escapade with good food, good services and great view

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Helpful?
Thank Solara S
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, As the Richmond Nua Wellness – Spa team, we are very happy to have met you and thank you for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us...

Reviewed 4 June 2015

Richmond is a quite old hotel if you compare to NG in Sapanca, where a comparison has to be done as they are the only major players there. They have all similar facilities like Spa, baths etc, but I would rather advice the management to improve the quality of facilities more here in Richmond.

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Helpful?
Thank Tolga O
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First off all we would like to thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your comments. We are sorry hearing that Richmond Nua Wellness-Spa that is one of the best equipped spa's in Europe and that get the award of the most luxury destination...

Reviewed 22 May 2015

Definetely the best spa hotel in turkey. Great lake view at winter time. Ask for deluxe or corner suit room. Ideal for special occasions or weekend escape. Kids and babies not allowed helping you really relax. Food quality and selection is also good.

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Helpful?
Thank Levent E
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness Spa and for your sincere comments in Trip Advisor which is very important for us. We greatly appreciate your valuable comments regarding our spa and wellness concept. We look forward to meeting again at Nua, one of the best equipped SPA’s of Europe and...

Sheffield, United Kingdom
Reviewed 14 May 2015

Stayed for 3 months in this hotel back in 2008 and had a really happy time here. Good food, bar-be-que on a weekend next to the pool were excellent. All spa facilities were very good and the staff were excellent. had a nice room with an amazing shower! The grounds went down to the lake and as the weather warmed...

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Helpful?
Thank Kevin H
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your positive comments. We were pleased to learn that you have enjoyed your last stay in our hotel. We would like to let you know loungers and beds are still placed on the lawns when the season...

Cologne, Germany
Reviewed 3 May 2015

nice modern rooms, great view on the lake, very comfortable bed, luxury bathroom, equipped with everything you Need. friendly, nice english speaking staff, excellent breakfast, free Internet, free parking, very nice property ...Close to many Restaurants, quiet.... we had perfect stay. Thanks

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Helpful?
Thank ulcologne
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your constructive comments. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in...

Istanbul
Reviewed 2 May 2015 via mobile

Even though the hotel was empty they have given us the lowest floor room near the reception. The breakfast used to be better. I mean come on we are not in a low lovel turkish hotel. There were not even non-turkish cheese. Only turkish ones. It is an international hotel. I have recorded a wake up call. But the reception...

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1Thank Kayhany
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your sincere comments in TripAdvisor which is very important for us. When you were staying at hotel ; our hotel’s occupancy was high. The all rooms are similar quality and one of the good rooms on second floor was given to you. We would like to specify that...

Jeddah, Saudi Arabia
Reviewed 1 April 2015 via mobile

Its a nice place esp fir spa lovers, but not value for miney fir the rest. Hotel rooms are spacious well maintained and great lake view from the rooms. Breakfast is excellent . The only problem is with the staff who are not too friendly and wont guide you properly, they have no knowledge about which bus would take us...

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Helpful?
1Thank sadia a
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. We would like to inform that your comments about the language will be taken into consideration and english traning has been given to our staff. If you planning to go somewhere in Sapanca ;...

Bursa
Reviewed 11 February 2015

First of all, due to the price of the hotel, starting from the very first moment customer expects the very best and few negative experience can be tolerated naturally. The backbone of this hotel is the SPA and welness services which are rich with many options and satifactory in general. Towels slippers, kimonos, water etc. available without any problem. Room...

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Helpful?
2Thank Anubis61
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and for your sincere comments in TripAdvisor which is very important for us. We greatly appreciate your valuable comments regarding our spa center and rooms to achieve the highest quality standards We would like to inform you that demands of our guests;...

Reviewed 18 January 2015 via mobile

We have been in this hotel for 1 night and 2 days for business meeting. SPA of the hotel was really nice. Staff was friendly and helpful. We had tried jakuzi, sauna, turkish hamam, bali massage, swiss massage, haviar face treatment and finally parafin for legs and hands. All was really good. Place is clean and smells wonderful. It was...

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Helpful?
Thank TravellerOfThree
Hakanbalcan, Genel Müdür at Richmond Nua Wellness Spa, responded to this review

Dear Guest Thank you for taking time to get in touch with us to share your recent experience in Richmond Nua Wellness-Spa and your negative-positive comments. Your valuable ideas ensure us with high motivation to reach excellence in our quality level. The topic of Food & Beverage ; the orange juice is served with daily and your wishes and desires...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Neredeyse bavulunuzu bile açmadan tüm tatil boyunca, hafif bir kimono ile dolaşmak, onlarca farklı su terapisi eşliğinde zamanın nasıl geçtiğini fark etmemek, sağlıklı bir menü, uzman terapistler ve size özel tasarlanmış bakım programları ile kendinizi yeniden keşfetmek... Adı üzerinde “Destinasyon Spa”, dinlenmeyi bir sağlık ve huzur ritüeline dönüştürmek isteyenler için en ideal adresi işaret ediyor. Türkiye'nin ilk ve tek “Destinasyon Spa”sı Richmond Nua, sudan gelen sağlığı, orman ve göl manzarasının kesiştiği Sapanca'da, beş duyunun sınırlarını zorlayan bir zenginlik ile buluşturuyor. Richmond Nua, 2.700 m2 ye yayılan eksiksiz SPA alanı ve sürekli yenilenen kişiye özel programlarıyla Türkiye'de “Destinasyon Spa” kavramının geliştiricisi olmaya devam ediyor. ... more   less 

Additional Information about Richmond Nua Wellness Spa

Address: Rustem Pasa Mah. Sahil Yolu Mevki, Sapanca 54600, Turkey
Region: Turkey > Sakarya Province > Sapanca
Price Range: €128 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Richmond Nua Wellness Spa 5*
Number of rooms: 131
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Also Known As:
Richmond Nua Wellness Hotel Sapanca
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Nua Wellness Spa staff and other travellers.
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Makkah Province, Saudi Arabia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“may be you may choose lake view”
543_zlema, 14 Sep 2016 | Read review
“Avoid floor 1 and 2”
446fraa, 24 Jul 2016 | Read review
“First floor, odd numbered rooms”
274sanema, 21 Jul 2016 | Read review
“Lakeview rooms are good.”
ogulsev, 1 Aug 2015 | Read review
“Ask for deluxe or corner suit room”
86levente, 22 May 2015 | Read review
5 of 5