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Playacanela Hotel

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Traveller (507)
Room & Suite (264)
Pool & Beach (156)
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Overview
  • Excellent30%
  • Very good48%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fish”(16 reviews)
“limited spanish”(4 reviews)
“palm trees”(6 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,221)
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127 results
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59
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All reviewsfishlimited spanishpalm treesspanish speakingshower bathnice family holidaystaff speakpool areashort walkbaby foodthe grillsea viewspanish resortcrazy golfnice sizemain complaintany length of time
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1 - 5 of 127 reviews
Reviewed yesterday via mobile

Spent 9 nights in this hotel and really cannot fault it.Staff at check in very helpful with plenty of information re: what’s available in surrounding area. Hotel is spotless everywhere and lovely breakfast choice- we didn’t eat any other meals so cannot comment. There is...More

Thank DownMadge
Reviewed 1 week ago

We just returned from a stay in Playacanela hotel. Really nice place: excellently decorated, the staff is very kind and helpful, it is very clean everywhere, the advertisement pictures correspond to reality. The rooms are of normal size, although they may look small because of...More

1  Thank Ognian K
Reviewed 17 April 2018 via mobile

My daughter and I visited this hotel for 9 nights. On arrival check in was very fast and the gentleman spoke English very well and was very polite. The reception area is quite impressive and decorated very well. There are two glass lifts that take...More

3  Thank Sonya P
Response from Senator-Hotels, Gerente at Playacanela HotelResponded 23 April 2018

Dear guest, Thank you for your excellent review and your kinds comments regarding the levels of service received from the staff. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving...More

Reviewed 17 October 2017

Lovely ,clean hotel with excellent dining . Great pool and great for children . Short walk on flat pavement to beautiful clean beaches that are safe for children. Flat walkway to the 7km of beach and has a bus stop at the front where you...More

1  Thank David A
Response from P-Stor, Gerente at Playacanela HotelResponded 5 December 2017

Dear guest, Thank you very much for taking the time to write such a kind review regarding your recent stay at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. It is a pleasure...More

Reviewed 15 October 2017

Positives first. Spotlessly clean. Genuinely nice ,friendly staff. Reception people first class. Helpful and pleasant. Older fellow restaurant waiter a bit miserable, the rest were lovely. I do try to approach with a smile and use my limited Spanish. I paid to upgrade my room...More

1  Thank Mike F
Response from P-Stor, Gerente at Playacanela HotelResponded 5 December 2017

Dear guest, We would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Concerning your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Hot Tub
Bar/Lounge
Indoor pool
Outdoor pool
Details
Price range
US$129 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Isla Canela
#6 On the Beach Hotel in Isla Canela
Room types
Suites, Family Rooms, Accessible rooms
Details
Price range
US$129 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Isla Canela
#6 On the Beach Hotel in Isla Canela
Room types
Suites, Family Rooms, Accessible rooms
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Traveller (507)
Room & Suite (264)
Pool & Beach (156)
Dining (101)
Amenities (48)
Family and Play Areas (23)
Questions & Answers
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Owensgaga
5 August 2017|
AnswerShow all 2 answers
Response from IzabelaK | Reviewed this property |
There are bus tours offered by travel agencies with or without guide. I would recommend simply using the bus transportation with the travel agency and exploring Sevilla on your own to avoid hassle with following the group... More
1
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Joanna B
15 July 2017|
Answer
Response from Alice M | Reviewed this property |
There's a fridge in rooms alright but wouldn't know about cots. I would imagine they would provide same as they are very helpful. Hope you enjoy, it's a lovely place
1
Vote
Room Tips
"Be prepared to pay for an upgraded room as the standard one offered was disappointing."
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"Probably best away from the live entertainment but this did not bother us as it is finished by 11.30"
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"Sea View Rooms are great"
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"Clean the balcony when cleaning the rooms they seldom got done"
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