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4.0
#5 of 7 hotels in Banska Stiavnica
Location
Cleanliness
Service
Value
In one of the most charismatic places in Europe, with an atmosphere of exceptiobal charm, Boutique Hotel ERB has been created to enhance your experience of Banská Štiavnica.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Luxury
Location
Radničné Námestie 14/A, Banska Stiavnica 969 01 Slovakia
Name/address in local language
Boutique Hotel ERB
4 reviews
Getting there
Good for walkers
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A hotel that deserves to be tickled with words, like we were when we stayed there. A hotel with a unique location in the heart of Banská Š. and unique hospitality and unique design. This hotel and its staff show us where services are going in Slovakia. I have nothing to criticize, I just believe that we will be able to afford it in the future, because this hotel - I think and I hope it will definitely not last at such prices.... The reason? uniqueness, uniqueness, peace, pleasant and smiling friendly staff - gastronomy at the top level. The experience we have brought is relaxation. A big thank you to the hotel, because it's the entire reception or service, the hotel managers are simply ERB. The atmosphere is fully professional but warmly family-like. You can feel the pride of the employees where they are and what they do. Our admiration. ``THANK YOU
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Parkovanie v hotely. Sauny parna fínska bylinková infra, bazén.cigaro club čitáreň cukráreň...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recommend if you go to Banska Stiavnica accommodation in the boutique Erb hotel. High quality of servis, big and comfortable rooms, nice staff and excellent restaurant. From some rooms you can have a nice view on Calvary❤️👍👍👍. The hotel has an own parking as well as a very nice wellnes
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Date of stay: July 2024Trip type: Travelled on business
Room Tip:The hotel has own parking in the hotel garage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is opened not a lot more than a year, its yet not croudy, during my stay there were only few rooms occupied. If you are interested into exploring the top quality services extraordinary spa with all kinds of services, this is the right place for you. Staff is very friendly and making everything possible to make you feel like at home. Rooms are simply amazing - top quality - completely new. Breakfast was always a dream, there is also cigar/cognyak bar and bar for the hotel. Parking is below the entrance. Its in the heart of historical Stiavnica very good for small trips and walks around. I am looking forward to my next visit there. And as nice end of the visit we have got present - beer and glasses all branded 🍺👍
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Date of stay: May 2023Trip type: Travelled with family
Room Tip:Book the parking upfront its limited, share all your wishes upfront some will come true 😬
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Most importantly, we barely got any sleep, due to the windows and skylight in our 2 bedroom, very expensive room having insufficient window coverings. Rooms are way too bright to sleep. The rooms had gabled windows which only have light filtering shades for the upper floor bedroom and the same shades with curtains on lower level. The curtains do not cover the windows, as they are slanted.
The sun came up before 5am on the 2 mornings we spent at this property. Having nothing decent to block the light does not allow the guests to sleep.
Further, the toilet and bathroom have very bright lights that cannot be turned off. How are you supposed to sleep?
If the purpose of a hotel is sleep, and I think it is, they have invested in the wrong things here. No one needs slabs of granite on the wall. We need dark rooms.
Further, we spend about an hour “moving into” a hotel room. We had our personal things in specific places for specific reasons. We had our laptops in backpacks on the sofa and they were moved to the floor “so the housekeeper could clean.” Clean the sofa? How? I do not appreciate our computers being moved without our permsission.
She also moved a number of other items, including food, which she put on top of the heated area above mini fridge which means we cannot drink the beer or water which was in plastic bottle and should not have been heated. She also moved my purse. I had taken out the pad of paper, pen, and postcards from the hotel’s binder to use when I returned from our tour, and it was all put away when we got back. Absurd. This has not happened in the literally 2,000 nights in hotels we have spent elsewhere.
On our first night, the room upstairs never got below 20 degrees Celsius. On our second night, even though the management claims they reduced the temperature (centrally controlled), it was still too hot to sleep. The thermostat was “set” to 14.5, supposedly, but the temperature did not get below a reading of 18.5.
If it were 18.5, I would have been freezing all night. Instead, I was unable to sleep, because it was so hot.
Lastly, they have the most bizarre hours for pool and spa. No spa until 2-8pm. And pool only from 8-10. This did not work for our schedule which was very disappointing as it is lovely.
In conclusion, I would never stay here. Management was dismissive of our being upset that the housekeeper moved our things for no reason, and also told us that the room was bright because the building was situated facing the sun. This is absurd. There are several manufacturers of blackout and room darkening shades.
They should have spent their investment on things that would ensure their high paying guest got sleep.
Spa and wellness hotel – sleep is a part of wellness; what were they thinking?
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Do NOT reserve a 2 bedroom suite. They do not know how to cover slanted, gabled windows...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€231 - €241 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaBanska Bystrica RegionBanska Stiavnica
NUMBER OF ROOMS
22
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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