We have been trying to get to Weligama Bay Resort for 2 years and finally made it this April 2022. They did not disappoint. From the booking process with Jana since 2020 right through to the arrival, help with arranging the airport transfer, check in, covid requirements etc the staff could not have helped enough with the finer details needed. We had a wonderful and much needed family holiday, The beach was great for families and my teenage children loved the surf. The junior suites were lovely - huge in size and perfect for a family of 5 with beautiful sea views. Next time we may book 2 Garden Villas for a Reading about the 2004 Tsunami in the restaurant was sobering. We'll definitely go back. It has a welcoming friendly relaxed feel about it. Thank you
Grate place! Clean, close to the beach, excellent location. The stuff amazing! Sahan from the reseption was amazing, kind and halped us with everything! Sohan from the pool was kind and grate surf teacher. The restaurant of the hotel is improvement required. The breakfast was ok but the rest less… We sure will come back mainly because of the family environment that this place gives!
We expected better. Felt sometimes like Being in a hostel, had a junior suite and room was really noisy, balcony door does not really close. Some of the Staff at Restaurant was not friendly. Was the only hotel on our journey where no guests wearing Face masks during breakfast. We were the only ones. Really Poor Covid Management. The beach and sunbeds were really nice and the 2 lifeguards were really friendly and awesome.
We had a mixed stay at the Weligama Bay Resort. The Good The arrival was smooth and easy - we had a great first impression of the resort and room. The staff were very welcoming and had setup the villa nicely - also with a crib for our daughter. We also had a few bookings in the spa - highly recommend the masseuse and his treatments. The Bad & Ugly Unfortunately one can only book a room with breakfast. Furthermore, the Christmas and New Years Eve dinners were mandatory - the prices charged were excessive for the service and food quality offered. There was an issue every time for opening hours (they were never ready for breakfast!), communicating the buffet time for Christmas eve - we entirely missed out on the BBQ as they said that the BBQ and buffet would close at 11pm - yet it closed at 10pm! As soon as the restaurant was at half capacity, the service and food delivery would slow down significantly - we would end up wasting a lot of time waiting to order and then waiting for the food to arrive. Even for simple orders such as a tea - delivery time would be in excess of 30 minutes! The BBQ was overrated - the food was pre-cooked and then they just threw it onto the grill to re-heat it (with the exception of the lobster) - the calamary was as chewy as a shoe-sole / simply not eatable - when I mentioned it to the executive chef (who was busy with everything but overseeing the kitchen and grill operation), he gave an impolite 'this is Sri Lankan calamary' - this response and lack of care makes absolutely no sense! Furthermore, the gala dinner buffet was served in the hot restaurant space (AC clearly did not work), which makes it unsanitary for any raw food items and allow for bacteria to develop - especially on the raw fish items. Even the staff were sweating and struggling in the hot and humid restaurant space - luckily all the seating was outside. By the end of our trip, we frequently ended up going next door to the Marriott for breakfast, lunch and dinner - the prices were similar, the service was way better and we even got breakfast and a few other meals comped. Conclusion You can stay here and have a good time, as long as you pay for room only and do not go to the restaurant - unless you want to waste time, money and eat shoe-soles.…
We were first time in this hotel, because of recomendation of our friend Me and my wife agreed, it was one of the best accomodation in our long marriage time :) Hotel was very pleasant, quiet (we looked for), very positive and professional service, very nice food with reasonable prices It was easy to organize trips from there In spite that ocean relatively shallow, we were swimming each day and jumped in waves We will come back !
I had very bad experience with the hotel. First of all bathroom of my room was dirty and had many stains. Washbasin was broken. The restaurant inside the resort is good for foreigners and not for Vegetarian Indians. I had to wait for more than 1 hour to get my lunch served that too after repetitive follow up. While other guest who arrived later than us got their meal pretty early. In the morning breakfast they didn’t have any Vegetarian dish to be served. Overall after paying $250/night for the hotel didn’t provide the value of money especially when you get this treatment.
We have been in this hotel for 2 nights in Dec21 and found the rooms and services are not up to the mark. Rooms are old though big. The key lock of the room S08 is very tight and it takes a good amount of pressure to unlock. One needs to do a lot of gym to have that strength to unlock the door. Found a cokroach in the bathroom on first day. No sea view from room. No international power socket. Hotel has a private beach area which is the best part of the hotel and it is good for the people who wants to surf a lot. We informed them about check out 2 hours earlier but found staff yet to prepare the bill during check out. They have also asked us to pay a food bill which is not related to our room(clearly written on the voucher room 4 and we stayed in room 8)and when I found the mistake they apologised. There are better location hotels nearby and try to book them if possible. Don't go for the booking.com pictures. …
We were a family with two children aged 6 & 9. The whole purpose of our visit was to provide our kids a safe, comfortable, and joyful holiday experience. Team at the Weligama Bay resort lived up to our expectations. Garden villa we chose was very spacious, very well maintained and comfortable . Large bathroom with the hot tub and shower options was the best for a family with young kids like us. Food was delicious, well presented and filling. Prices of food and beverages was very reasonable. Swimming pool was clean, orderly maintained, and safe for kids. Caring assistance from hotel staff stood above all the comforts and facilities. Very big thanks to all.
I stayed 3 nights, very nice place, exceptional friendly staff providing very good service all times. I enjoyed very much the food, especially Sri Lankan dishes at dinner: very delicious. The hotel itself was very clean, nice garden, room and bathroom comfortable. I would always come back and recommend this place to others.
My friend and I quarantined at Weligama bay resort for 2 weeks. Our stay was absolutely lovely. Lovely rooms and surroundings. The food was delicious and always well presented. Really recommend the fish curry. The staff really make this place, everyone was so attentive and friendly. We want to give a shout out and thank you to our waiters Kalidu and Chandima who looked after us brilliantly. Also a big thank you to Sohan who was our surfing instructor, brilliant teacher and a really nice guy. Couldn’t recommend this place enough!!
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