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Holiday Inn and Suites Alpensia Pyeongchang Suite

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183 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn and Suites Alpensia Pyeongchang Suite
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Showing 131: English reviews
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2016 via mobile

We have to wash the utensils before leaving. Is this the norm for Holiday Inn or for ski resorts? There was only light cooking of instant noodles and boiled eggs. Cups used for drinking milk and juice. Didn't expect to have to clean utensils before returning the room. Is this the norm at ski resorts?

Helpful?
Thank g0hjan
JohnNamhyeokKim, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Moreover we do apologize for the services that you experienced with us... More 

Singapore
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 11 February 2016

This is our 2nd trip to Alpensia, and previously, we stayed at Intercon. Decided to try out Holiday Inn and Suites and we were so glad we did! Love the extra space provided in the service apartment compared to a hotel. Apartment is clean and we had a lovely view of the ski slopes. We dined in every night with... More 

Helpful?
Thank gingerleaf
JohnNamhyeokKim, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. And your comments will be reviewed by our team once again... More 

Singapore, Singapore
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 January 2016

Location - It is situated beside Alphensia Ski Resort and it takes around 5mins to the ski ground. There are a few restaurants around and also a 24-hours convenient stall within this compound. The ski lesson and equipment can be acquire within the ski resort but it is more expensive as compared with those a few KM away from the... More 

Helpful?
Thank Desmond H
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

singapore
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 January 2016 via mobile

My family of four stayed in this resort from 26 -29 Dec. Arrive at 3:15pm, We wanted to get a room with slope views however the staff told that All the better rooms were "sold out" for whole year to Alpensia members!!! Is that so? We were quite disappointed with it, so we request the staff to help us to... More 

Helpful?
Thank angie_ang
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Contacted the guest through e-mail. More 

Singapore, Singapore
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 January 2016

Book a 2-room suite which comes with a kitchen, living room, 1 queen bedroom and 1 ondol / futon room. The place is clean and reasonably comfortable. Staff is courteous and helpful too. Kids initially loved the idea of sleeping on the heated floor but I think the futon was not thick enough and so not very comfortable for them... More 

Helpful?
1 Thank BusYawbus
Seoul, South Korea
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 January 2016

We went there from Dec 27 until Jan 02 for skiing and new year. Booking was made quite early. The early bird.... Apartment with 3 rooms such as living room and one western one ondol sleeping room. 2 bad rooms simply perfect. Heating adjustable. Safe available. Kitchen with Ref and freezer as well as Rice and water cooker. Some kitchen... More 

Helpful?
1 Thank Fabius M
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Singapore, Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 January 2016

The staff here is very friendly and tries their best to meet your needs. Checking in was a breeze. The quad share is a very spacious accommodation which could fit a family of 4-6. We were right above the ski house which means that the ski slopes were just at our doorstep. Also, ski rentals are located at the ski... More 

Helpful?
Thank Kartinie T
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 December 2015 via mobile

The hotel was good. We stayed at condo with 3 adults and 2 kids. The room was really well located. The ski slope was right out the steps. Only problem was the snow was not good but can't blame the hotel for that since we are in a warm spell globally. The price and a little steep but I guess... More 

Helpful?
Thank Jin H
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Singapore, Singapore
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 December 2015

Booked 2 King Bed 1 Ondol Suite rooms for a 1 night stay. Location The location is far away Front counter service Great service by front counter staff. However, my room is around 10 mins walk from the front counter service. Room The room is great, big and clean. The room that i booked has 3 bed rooms. 2 of... More 

Helpful?
Thank Jason L
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2015 via mobile

Family of 4- took the 2 bedroom unit which was spacious & comes with a kitchen! 1 room was with "ondol" which means sleeping on the floor which the kids were ok with. There were many restaurants around that serves either jap or Korean. Dominos is over priced. 3 mins walk to the ski slopes - instructor "Guk" taught us... More 

Helpful?
1 Thank Vernon C
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Region: South Korea > Gangwon-do > Pyeongchang-gun
Price Range: €80 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and other travellers.
35 questions
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Questions? Get answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor and face to lake view.”
 of 5 bubbles Lanta, 15 Mar 2016 | Read review
“Sign up ICH to get free wifi. Request for extra futon.”
 of 5 bubbles BusYawbus, 4 Jan 2016 | Read review
“Request for a room at block 201 or 202.”
 of 5 bubbles Stephyyeo, 10 Dec 2015 | Read review
“Request for the Ski-Slope View. May need to pay more (I've forgotten about the price) but really. Get the Ski-Slope View ones.”
 of 5 bubbles jacksonc787, 17 Aug 2015 | Read review
“I believe every room come with good view”
  • view
  • balcony
  • toilet
  • kitchen
  • dinning table
  • toilet
  • room
 of 5 bubbles JoshuaP422, 4 Mar 2015 | Read review
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