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Holiday Inn and Suites Alpensia Pyeongchang Suite

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197 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn and Suites Alpensia Pyeongchang Suite
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Showing 143: English reviews
Singapore, Singapore
Reviewed 5 weeks ago via mobile

We stayed here for the duration of our ski holiday. We arrived at the Alpensia welcome centre via the purple ski bus at 11.30 am, which was near the check out time. We had booked their top range room ie the 3 bedroom one and was informed that these rooms were in blocks 301 and 302. A room was ready...

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Helpful?
1Thank Casey C
종필최, Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jack, Choi Front Office Supervisor

Reviewed 8 December 2016 via mobile

The room comes with living and dining area and is very spacious and comfortable. The hotel is just beside the ski slope. Nice and helpful staff! When I told them that I left stuff on the bus to the resort, they got it back for me and it was ready for my collection when I went back to the hotel...

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Helpful?
Thank Sheila P
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jongpil Choi Front Office Supervisor

Ayr, Australia
Reviewed 4 December 2016 via mobile

The room exceeded our expectations as we know rooms in Korea can be small. Stayed 4 nights. Staff were helpful and spoke good English. The only let down was that the sheets were not changed every day, the coffee and tea was not topped up at all and the toiletries not replaced on one occasion. Not a biggie as we...

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Helpful?
Thank reeses84
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Paul...

Reviewed 31 October 2016

Good for family with small kid as they provide mini room for the kids. View is soo nice. Hotel is superbly clean and complete with ameneties. Nice view around for photo taking. Convinient mini store around.

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Helpful?
Thank Nur D
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 21 October 2016 via mobile

This hotel is worth visiting. Very polite service, good English where my hangul skills went awry (most of the time). Really comfortable but as many others have said - wireless is hopeless even if you are willing to pay. I just used international roaming with my carrier while staying. The area has really good food outlets so you don't need...

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Helpful?
Thank Johnwdale
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Singapore, Singapore
Reviewed 14 September 2016

Location of hotel is good, and one side has a great view of the ski area. This resort is good for beginner level skiers as there are gentle slopes. Not the biggest ski resort, but ok for amateurs like us and for family with kids who just want to try out ski-ing or sitting on the ski mat. Site for...

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Helpful?
1Thank Terence1974_12
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 5 July 2016 via mobile

2 night stay in this fabulous resort got me fully recharged and rested. View was lovely, and hotel area had lots to see and do (for a hotel). I went with my wife and 2 kids, all who were delighted with the facilities. Problems: 1. No room service (No dine in option, no cleaning of room, only towel refills for...

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Helpful?
Thank Sj P
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Ipoh, Perak, Malaysia
Reviewed 10 May 2016

Back in 2010, we were here but alas it was a bit too short a stay. We were then with a tour and only stayed the night. We have since then been to many a ski resort but Holiday Inn and Suites Alpensia keeps flashing back. Hence we once said, we are coming back, we will see you in December...

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Helpful?
Thank GaryChin68
종필최, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Reviewed 9 April 2016 via mobile

Was here on the 3rd week of march and ski slopes have already been close. The suite was nice very accommodating for family. With heated floor to kitchen area all was very useful. I just wish they had a bidet tap for the toilet bowl. Other than that all is good. Planning another trip coming winter.

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Helpful?
Thank Shariffa N
종필최, 고객 담당 매니저 at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

Asia
Reviewed 16 March 2016

Almost 3.5 hours from Incheon Airport by airport bus and walk only few minutes from bus station to the hotel. Hotel staff are friendly and helpful, the room is very nice and comfortable. Convenient store, coffee shop and restaurant not too far from the hotel. Definitely comeback again by the end of year 2016.

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Helpful?
Thank Lanta
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review

Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Region: South Korea > Gangwon-do > Pyeongchang-gun
Price Range: €83 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and other travellers.
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Questions? Get answers from Holiday Inn and Suites Alpensia Pyeongchang Suite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I will choose Holiday Inn hotel / suites over Intercontinental due to proximity to slope”
 of 5 bubbles kongwee, 11 Jan 2017 | Read review
“Try not to stay at block 302 which is far away up the slope”
 of 5 bubbles mexxgal, 31 Dec 2016 | Read review
“Spacious rooms have a good look for ski resort”
 of 5 bubbles 198daesungk, 30 Dec 2016 | Read review
“Anywhere is good because all the rooms are only a walking distance from the main business centre.”
 of 5 bubbles sribbb, 29 Dec 2016 | Read review
“High floor and face to lake view.”
 of 5 bubbles Lanta, 15 Mar 2016 | Read review
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