We visited Le Telfair with a group and they really spoiled us. Excellent large rooms, super service, amazing food and a spectacular golf course. I would especially call out the Japanese restaurant as the food over there is really excellent. For sure I will return to this place
We visited Mauritius to celebrate a special wedding anniversary and chose this hotel for luxury and activities. Our stay at this hotel was simply fantastic. It began when we were met on arrival by the wonderful Ashni, our host for the duration of our holiday. Ashni ensured we were booked into the different restaurants and generally made sure we made the most of the activities on offer. Nothing was too much trouble, her customer service was perfect, never intrusive and it enabled us to simply enjoy ourselves. It was clear that all of the people who work at the hotel are a solid team and really work hard to provide a great customer service. Every one of them smiled and gave a greeting when they saw you. The rooms were spacious, clean and very comfortable, as was the rest of the hotel. It is a very calming atmosphere with beautiful, but warm, decor, the attention to detail is just superb. I loved Cavendish bar in particular. The managers regularly meet with guests and ask for honest feedback which is reflected in why the hotel is as good as it is. We ate at all of the restaurants on half board and thought the food very good, on quite a few occasions it was excellent. We felt the food on offer was plentiful, varied and dietary needs taken account of. You could pay extra for some food ( lobster was one), but we never felt the need because the rest of the food was so tempting. The pools were all clean with plenty of sun beds, it never felt crowded. Our only top tip, take some warm tops to wear with your dresses, the wind can cause cold shoulders in the evening. We had a wonderful stay and want to return, it is rare you can write such a glowing review, but this hotel deserves it.…
We had such a lovely time at this property . Everything and everyone has something for them .from the careful consideration of the room design for a family of four to stay , the kids activities and the club and the fact that someone is dedicated to looking after our kids while the adults are having thier own fun and the restaurant and bars are brilliant with their food and drink selections..there is a never a point your waiting for anything . The entire staff are very polite, smiling and ever ready to help, but the biggest superstar to make this all happen is Widley...he was our concierge and someone we could depend on from getting us water to planning our trips around the island, made everything very smooth and easy.. giving us all the time in the world to do other things . Thanks widley. You were fantastic. Would highly recommend to meet him when you book this property...…
Writing in anticipation of a great stay. Had the most exceptional experience booking our stay in July with Raveena. From the time my call was answered (no waiting time) until a quotation was sent and the booking made, everything was seamless and the whole process was over within a day. Had I responded earlier, it would have been complete within minutes! Another luxury hotel that I was keen to stay in has not even sent a quote a week after my call. So that was the deciding factor when it came to choosing a hotel for our 9 day stay. The prompt and professional service and not a single thing left unaddressed! We are hoteliers and look forward to visiting your beautiful country, property and meeting your amazing employees on 21st July!
the resort offers everything you may wish for a dream vacation, relax, activities, comfort, excellent services, restaurants and staff. The rooms are comfortable, the breakfast excellent and various. Common areas (beach, pool, ...) are well cared for. Everything was perfect!
A fantastic hotel with all facilities and comfort someone is asking to have a wonderful holiday Really enjoy my stay here. The staff has been amazing to us. Very kind. Very helpful. The room was wow ! One of the best I have ever stayed. Breakfast very good. Wifi excellent. The resort in general is world class. Very very highly recommended! Ashni, our host , no words to say. Thank you so much You have been exceptional
Lovely resort, service was excellent. Food choices / restaurants very good. Additional extras for honeymooners was lovely including a top candlelit dinner, fizz on arrival etc. favourite restaurants were le chateau, le parmier, ginja and c beach club. Golf course great as well as the staff. Overall top holiday
The colonial architecture is amazing and refined. The walking trip to the chateau was enjoyable. The chateau itself, the yard and the view on the golf course was breathtaking. The kids loved it and they liked the fact that the swimming pool is near our room. The Ginja restaurant is a must-go. The ice-cream just next to the cavendish hotel during supper time was unforgettable. The cleanliness, the service, the staff were among the best. Personally it is the best among the other 5 star hotels I have been in Mauritius.
It was just amazing from the first second we stepped in at the main gate the security just make you feel so welcomed that your enter in a positive and amazing atmosphere. The welcoming at the lobby, they professionalism of your private host ( Yannick and Jossy) just complement and confirmed your thoughts. The majestic view is just breath talking. The special welcome of the GM ( Mr. Ramdiane) was well appreciated, the level of service is at perfection well marshaled by Shirley, Gavesh and Lovy... the resort is spotless and the maintenance is doing a crucial job to make the guest feel that is a brand new resort so well maintained. They entertainment make you stay so long at the bar and make you be late at the restaurant as you do not want to leave the bar to go for dinner ( the Violinist was just WOW). The professionalism and passion of the entertainment team was something that I rarely see in my resort carrier, my kid was so well looked after and enjoy the activity center, it they first time they wanted to stay at the Timomo and play at the teen club with Joanna that was very professional and gear the day perfectly, a big thank you to Lionel the recreation Manager as you can feel that his team id passionate and very well trained. Big thank you to Marie - Ange from the housekeeping for making us visit a junior suite and keeping us smile at each time we reach our room with several type of bed decorations... What to say about the culinary side, from the Asian restaurant ( Ginja) to the main restaurant Annabellas, chilling out at the Palmiste beach restaurant the executive chef nearly joined make your taste bud vibrant thank you chef and team for making us gaining several pound ... Have the chance to speak with the duty manager on Friday evening a gentlemen names Dennis Lesage and we quickly understand that working at Heritage Le Telfair was just the place to be for each of the team members. So here you are thank you so much to all of you for engraving such deep and memorable moments to me and my family. Sincerely…
the food was not consistent and sometimes poor. We ordered from Annabelle the same dish on two separate occasions and both totally different. The food at ocean beach was very good even the breakfast. However the dinner we had there was not good