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Sofitel So Mauritius

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950 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Philadelphia, Pennsylvania
Reviewed 27 December 2014

We went there for our honeymoon the end of April. All of the attendants and butlers were so nice, courteous and happy to help us. We enjoyed the massages at the Spa which was incredible. The Kenzo design of the hotel is very chic.... details even down to the dining china. It was not crowded at all, very quiet and...

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Helpful?
Thank karenann516
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Sir, Dear Madam, Thank you for your So incredible feedback after these few months. At Sofitel So, we truly understand the importance of going beyond expectation of our guests, So your special thanks will be addressed to tis fantastic team for their efficiency in solving your special request and providing assistance. Thank you for highlighting the friendliness and competency...

Stevenage, England, United Kingdom
Reviewed 19 December 2014

My sister & I, we spent a lovely holiday in this well designed hotel situated in such a beautiful location. Room was very nice and comfortable. We enjoyed the lovely facilities of the Spa and the treatments/massages available. Staff members were very helpful, courteous and ready to assist at any time- special mention to Raj who was very welcoming on...

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Helpful?
Thank Patricia C
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Mrs Patricia C, Greetings from Sunny Mauritius! We sincerely thank you for your feedback following your stay with us! Enjoying some So relaxing days over this place surrounded by nature and calm is the best get away anyone would loved to through services from our different services. Indeed, much emphasis is placed on training and developing our ambassadors to...

Antwerp - Belgium
Reviewed 3 December 2014

This Sofitel resort is fantastic located on the south of Mauritius in Bel Ombre. As this boutique hotel has only 90 rooms and resort is spread over a large terrain , it is very quiet everywhere and never anywhere crowded. Gardens and all of their facilities are very well kept . Nevertheless in the 2 restaurants ( the main one...

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Helpful?
Thank habrug
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, We are very grateful for sharing your impression regarding your vacations at the Sofitel So Mauritius. We do hope the nice souvenirs of the So magnifique gardens and surrounidngs willbe cherished by you once back home. Nonetheless, the heads of services have reiterate the processes with their teams to better serve our guets with prompt and effeicient service....

Reviewed 28 November 2014

Expecting a winter week in Scotland and my husband informing me he had booked a hotel in Mauritius, you can imagine I was slightly apprehensive. Happily my apprehension unfounded...I have just spent a week in 'Paradise'. The welcome when we arrived at the hotel, lovely, our room spectacular, the service exemplary in fact the beach/poolside service exceptional. I treated myself...

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Helpful?
1Thank Pigsk
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, What a wonderful review! We are overwhelmed to read your nice surprise to have been at the Sofitel So Mauritius and having lived the magnifique dicoveries of the hotel's offer. So keep these souvenirs revived in your heart and mind for either being in the hands of our Spa angels or laid by the pool or sandy beach...

Dubai, United Arab Emirates
Reviewed 20 November 2014

My wife and I stayed at the Sofitel So for 5 nights. The resort is breathtaking and the surrounding landscape is beautiful and green. The rooms/villas with are designed by Kenzo are shaped like futuristic pods. You have option of showering both inside and outside. As the room and bathroom are connected in an open plan style make sure that...

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Helpful?
Thank eugene1986
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, First of all, on behalf of my team, I thank you warmly for your fantastic review after such an outstanding experience at the Sofitel So Mauritius! I am thrilled to read that you have made the right choice for your vacations which proved to have exceeded your expectations. It is a pleasure to know that you found the...

paignton
Reviewed 7 November 2014

How often we dream of a fantastic holiday. Sofitel provided absolutely everything you could dream.Fantastic staff, great food, beautiful beach. You can add more flavour to your holidays by having a meal in the Japanese restaurant. Our apartment was spotless with extra little touch.Savita was one of the very best who looked after our apartment.Beautiful flowers with welcoming aroma. We...

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Helpful?
Thank KeeranDabydoyal
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review

Dear Sofitel guest ! Thank you indeed for sharing with us your fantastic experience and your loyalty to Sofitel ! Anyhow, let’s give to Caesar what belongs to Caesar ! by reading your comments I have just realized that your nice feedback should award the Sofitel Imperial in Flic en Flac. I will forward your review to my colleague from...

Mumbai (Bombay), India
Reviewed 29 October 2014

Excellent property with very good facilities and a very unique decor. Room has great furnishing and top class interiors. Service is good all around, one who deserves a special mention is the boathouse guy who organized everything for us and helped novice people like us all the time when we were at sea. Food may need some improvement, especially the...

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Helpful?
1Thank SuyogKarmarkar
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review

Dear guest I would like to take this opportunity to personally thank you for sharing your comments. We struggle every day to improve our service and all my team is doing is best to deliver the best service to our guests : your very kind words are just demonstrating to us that we are aiming on the right way. I...

Mauritius
Reviewed 27 October 2014

Went at Sofitel for some rest and relaxing moment and was indeed a great experience. The service level is very high, the people are well trained and polite. Got a very warm welcome from Sarah - Sarah is the 'rayon de soleil' of the place always with a sweet smile and nice words. The magic hands of Anusha & Anabelle...

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Helpful?
1Thank Leena96
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review
Google Translation

Chère Madame, Votre très sympathique message nous va droit au cœur et les personnes que vous mentionnées seront très touchées...

Reviewed 26 October 2014

I hold marketing departments to account for their straplines- this hotel is magnifique. Great location, great designs, and great beach suites and villas. Previous reviewers have flagged up issues of detail. There were some, but the hotel's response was more than first class due to the staff. So Bravi to the spa team, Michael and Jacques and the kitchen team,...

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Helpful?
1Thank york1000
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review

Dear Guest First of all, I will personally thank the team that you have mentioned...and I know they will be pleased to read you ! Second of all, THANK YOU indeed for having placed your confidence in our resort and its team for your vacations. We were delighted to host you and your comments are showing us that despite some...

Altaussee, Austria
Reviewed 23 October 2014

It was our 7th time on the island, But the first time in the Sofitel So! We didn't know that there is an area so undeveloped in Mauritius. We believe Sofitel has chosen on of the best place. The huge garden and the beautiful calm beach are perfect for a relaxing break away. Our villa was on the beach and...

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Helpful?
1Thank RTWCPT
SoMauritius_BelOmbre, Directeur général at Sofitel So Mauritius, responded to this review

Dear guest, Thank you indeed for having chosen our hotel for your 7th trip to our beautiful country ! My team and I were delighted to read your comments and we do thank you again to have shared it with us. Your experience in our hotel is very encouraging to us and it shows that we are aiming on the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more   less 

Additional Information about Sofitel So Mauritius

Address: Royal Road, Beau Champ, Bel Ombre, Mauritius 61008
Region: Mauritius > Savanne District > Bel Ombre
Price Range: €289 - €825 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel So Mauritius 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre
Hotel Style:
#4 On the Beach Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#4 Luxury Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel So Mauritius staff and other travellers.
34 questions
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London, United Kingdom

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Questions? Get answers from Sofitel So Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are beautifully deigned of luxurious specifications.”
 of 5 bubbles 429Happy, 9 Nov 2016 | Read review
“Stayed in room 303...swimming pool and restaurant were easily accessible.”
 of 5 bubbles , 2 Nov 2016 | Read review
“Every room is nice since it's all ground level and have a private space”
 of 5 bubbles gessengoinden09, 8 Oct 2016 | Read review
“The Suits were perfekt with an little garden and a bathtube.”
 of 5 bubbles Alwina27, 8 Sep 2016 | Read review
“Closer to the beach restaurant is better.”
 of 5 bubbles bfthomas, 7 Aug 2016 | Read review
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