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The Gould Hotel

0.2 km from Seneca Falls centre
  • Free Wifi
  • Free Parking
  • Room Service
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1 room, 2 adults, 0 children
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108 Fall St, Seneca Falls, NY 13148-1472
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307 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 2 days ago NEWvia mobile

Just an adorable hotel with bar, restaurant and banquet room. Staff was amazing! In a great location to go for walks, shopping small shops and restaurants and pubs within walking distance. Will definitely go back!!!

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Helpful?
Thank Amy I
Buffalo, New York
Reviewed 2 weeks ago

I've been to Seneca Falls many times as part of a bike tour, but this was my first trip not staying in a tent. I went down for the Women's March, and decided to stay over afterwards to see a bit of the town. I picked this hotel solely on location, without looking much into it. I got so much...

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Helpful?
Thank suzannet807
Jerry A, General Manager at The Gould Hotel, responded to this review

We credit our success in the hospitality industry to providing the best possible service, as well as clean and comfortable accommodations and we look forward to your return. Jerry Arsenault GeneralManager

Binghamton
Reviewed 5 weeks ago

This was a complete surprise weekend planned by my husband. We arrived after 9pm in Seneca Falls and the town was quaint and welcoming. I noticed the structure immediately and was excited we were staying in something "different" from a chain hotel. The lobby was crazy loud when we arrived. In fact, we had to yell back and forth to...

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Thank IL0vet0traveln0w
Jerry A, General Manager at The Gould Hotel, responded to this review

I just wanted to thank you so very much for taking the time to respond by posting your review on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! We are always trying to grow as a team and provide our guests with superior accommodations and services. We are very...

Boston, Massachusetts
Reviewed 5 weeks ago

The rooms (we stayed in a suite with our dog) are beautifully appointed, immaculate and fairly spacious. The staff was what made our trip however. They were welcoming and helpful from moment one of our stay throughout the three days that we were there. We dined in the bar and restaurant and were pleasantly surprised at the quality of the...

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Helpful?
Thank fitztocemberg
Jerry A, General Manager at The Gould Hotel, responded to this review

Thank you so much for your thoughts and observations. We at The Gould Hotel pride ourselves on our guests satisfaction and our goal is to make every experience one to remember. Jerry Arsenault

Rochester, New York
Reviewed 5 weeks ago

Room was very nice with comfy linens on bed. Bath and Body Works soap/shampoo in shower. Very soft towels!!!! Had an excellent dinner in the restaurant and prices were very reasonable especially for New Year's Eve!

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Thank rms51
Jerry A, General Manager at The Gould Hotel, responded to this review

We thank so very much for letting us know how we did. Thank You

Montreal, Canada
Reviewed 9 January 2017

Nice hotel located in a good starting point for the different Finger Lakes wine tours! Rooms are very nicely decorated, bathrooms are large and clean. No mini-fridge. Bed was confortable but not the best i've seen. Wifi worked very well. Free parking is always nice! Breakfast is really basic so i'd recommend the Cafe XIX across the bridge for good...

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Helpful?
Thank FrankandRose_MTL
Jerry A, General Manager at The Gould Hotel, responded to this review

We are in the best spot to be for visiting the Finger Lakes Wine County. Jerry Arsenault

Philadelphia, Pennsylvania
Reviewed 4 December 2016 via mobile

This is a beautiful hotel in a charming small town. Every staff person we talked to was very nice and helpful. The hotel was clean and well kept and the sheets and towels were a very nice quality. Those positive points are not enough for me to want to return, however. We stayed in a Queen room and it was...

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1Thank Theresa P
Jerry A, General Manager at The Gould Hotel, responded to this review

I apologize that you were not extremely satisfied with your recent stay. We are always trying to grow as a team and provide our guests with superior accommodations and services. It seems we fell short of achieving this during your stay. Because of this in order to restore your faith in the Gould we would like to upgrade you to...

Columbus, Ohio
Reviewed 21 November 2016

We just returned from a wine-tasting weekend on Cayuga Lake and stayed at the Gould Hotel. The front desk process was quick and easy, and we were well-taken care of. Rooms were a nice size, towels and bed linens were a nice quality, as were the toiletries provided. The rooms have hardwood floors and flat-screen TVs. 4 of us were...

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Helpful?
Thank dawn h
Jerry A, General Manager at The Gould Hotel, responded to this review

Thank you, we credit our success in the hospitality industry to providing the best possible products and service, as well as clean and comfortable accommodations. We look forward to your return to the Gould Hotel in Seneca Falls.

A TripAdvisor Member
1 review
Reviewed 20 November 2016 via mobile

This is great hotel. Staff was friendly, rooms were clean and it's has really refreshing and cool interior design! The breakfast is just muffins and coffee but they have a full service restaurant for dinner and bar that were very good.

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Thank A TripAdvisor Member
Jerry A, General Manager at The Gould Hotel, responded to this review

As you already know we are located in the heart of the Finger Lakes Wine Region. Our front desk staff can provide you with information on local wine tours between the two lakes. We hope to server you again soon.

Reviewed 17 November 2016 via mobile

The room I had was nice and spacious. The cost wasn't too much either. Its nothing special but it's was worth the $125 a night to lay my head. I'd just come from staying at the Fairmont in Toronto, which I felt, was just a hotel to extort as much money it possibly could from the people staying there (in...

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Thank Matthew C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about The Gould Hotel

Address: 108 Fall St, Seneca Falls, NY 13148-1472
Region: United States > New York > Finger Lakes > Seneca Falls
Price Range: €83 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gould Hotel 3.5*
Number of rooms: 47
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Questions & Answers

Here's what travellers have asked, with answers from The Gould Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no real totally quiet rooms because it is either the street-junction side, or the parking lot with a noisy aircon.”
 of 5 bubbles UweS400, 6 Nov 2016 | Read review
“Not sure if it is loud, but the only views are facing the main strip. If not, we had a view of the parking lot/dumpster area.”
 of 5 bubbles BrittH890, 16 Sep 2016 | Read review
“Make sure you get room away from street”
 of 5 bubbles LennyBK, 12 Aug 2016 | Read review
“The handicapped room has a huge shower.”
 of 5 bubbles JoHopper, 18 Jul 2016 | Read review
“Ask about renovations - there was a temporary freezer for the restaurant outside that was very loud at night.”
 of 5 bubbles Packlighttravelright, 1 Jun 2016 | Read review
5 of 5