Hyatt Regency Cincinnati
151 W 5th St, Cincinnati, OH 45202-2703
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About
#17 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
Stay at the newly transformed Hyatt Regency Cincinnati and experience a hotel offering every possible convenience under one roof-including the city's largest hotel ballroom. Set conveniently in the heart of city, connected to the Duke Energy Convention Center and steps from Fountain Square and an array of attractions and entertainment venues, the regal Hyatt Regency Cincinnati reigns supreme amongst downtown Cincinnati hotels.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Coffee shop
Restaurant
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun deck
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
99Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Contact
151 W 5th St, Cincinnati, OH 45202-2703
Getting there
Car HireSee all Cincinnati car hire
2307Reviews27Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Front desk (Shayne) was smiling and ready for us before we approached the desk! (Today that is unusual!) She made us feel very welcome! She was extremely helpful and professional! Hotel was clean and overall experience was outstanding! (Only reason we couldn’t give 5 stars was because upon checkout the person was texting and we had to wait for her to finish before being acknowledged.)
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 2 days ago
It was a pleasure hosting you while you were in town. We're glad our clean rooms and warm welcome impressed you, and we look forward to your next visit. Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all if you self park for this hotel do not use the Whex Garage which is somewhat connected to the hotel. The skywalk is chained and locked that goes to the hotel so we had to walk out of the garage then down the sidewalk to to go the hotel. The water in the shower did not get very warm and the bed did not have a comforter which in the end was a good thing because the room was so warm. The mini fridge did not work. It was there but had a sign saying it would keep the temperature of the room. I would not recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded yesterday
Dear Jake, Thank you for taking the time to leave us a review. We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We will discuss your concerns about our accommodations internally to ensure we meet our high hospitality standards. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. Please feel free to reach out to us offline to discuss your experience further. We hope to see you again in the future for a better experience. Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the nicer hotels downtown. Location on edge of business district avoids traffic congestion when driving or parking. Dinners at restaurant are a nice convenience as is 24-hour coffee shop. Will stay again in the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 2 days ago
We are delighted that our superb location and exceptional dining were highlights of your stay. It's great that you'll revisit us at Hyatt Regency Cincinnati, so please come back soon! Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had higher expectation for Hyatt. My first room did not have hot water and customer service had me wait while they attempted to "repair" it. It took roughly an hour before they switched my room. The rest of the stay was your average hotel stay. Rooms do not have microwaves so plan accordingly. It's all paid parking so research the options and expect public parking rates and durations to change daily.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 1 week ago
We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about service and the bathroom, as well as for any disappointment with the included amenities. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area. Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel was in a great location with many restaurants within walking distance. Friendly staff, good amenities with a nice place for our team to work in the lobby area. The room was nicely appointed as well,
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 1 week ago
Dear Amy, It's wonderful you thoroughly enjoyed your stay with us at Hyatt Regency Cincinnati! Thank you for spotlighting our superb location, friendly staff, range of amenities, and comfortable rooms. The next time your travels bring you our way, please revisit us for another outstanding experience! Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed in this hotel before and everything about this hotel has been improved upon. The hotel is clean spacious and the staff are lovely. An all round lovely experience, made better by the staff in every department. I did find the food on offer to be lacking in vegetables and fruit. Maybe other people don't eat this type of food.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 1 week ago
It was a pleasure hosting you at Hyatt Regency Cincinnati! We're glad our clean, spacious rooms and friendly staff impressed you. Thank you for your feedback about the food. We'll keep your comments in mind, and we hope to see you again soon. Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was upgraded to a king suite on high floor and ready for early Check-in & without asking. Everything was very clean, spacious & the staff were helpful & friendly. Would highly recommend staying here. Only slight problem was valet was closed & had to pay to park across street in parking garage.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 2 weeks ago
Thanks for spending the night at Hyatt Regency Cincinnati. It was our pleasure to provide you with immaculate accommodations for your stay in Cincinnati; however, we apologize for any inconvenience with parking. We're grateful to have earned your recommendation, and we'll see you again next time you're in town! Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I welcome a QUIET and COZY room at the Hyatt after a long day of road travel and business meetings! This downtown property in Cincinnati, OH did not disappoint, the room was immaculate, the bedding was HIGH QUALITY and I slept well. While I was too close to the elevator (completely my fault for not asking for a quiet room, AWAY from the elevator). The room next door was like a revolving door, someone was IN and OUT ALL NIGHT, door closing seemed like EVERY HOUR. However, once I finally went to sleep, I rested well. Staff at this property were courteous and professional, from the valet to the front desk agent.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 2 weeks ago
It's so good to know that you had a relaxing, comfortable stay at Hyatt Regency Cincinnati. Thank you for sharing your wonderful experience, and please come back soon for another five-star visit. Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only concern was how cold the building was throughout—meeting space, exhibit area, lobby, guest room. Glass throughout made everything cold in January. Otherwise experience was great! Front desk and valet staff were excellent!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 2 weeks ago
Hosting you was such a delight! We're glad you had a great experience, and we'll be sure to let our team know how much you valued their hospitality as well. Please choose Hyatt Regency Cincinnati again! Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean hotel with excellent service and food. Very close to buses, Tram and trolley to get around easy without driving your car. Duke Energy Center right across the street and fun ice skating one block away. The weather was very cold and windy so we were disappointed that the SKY WALK WAS CLOSED but other than that…excellent trip!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hyatt Regency Cincinnati
Responded 3 weeks ago
Thank you for your kind compliments on our clean accommodations and convenient location, as well as our wonderful service. It was a pleasure welcoming you to Hyatt Regency Cincinnati, and we hope that you will come back to see us for an even better stay soon! Best, Team Hyatt Cincinnati
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$209 - US$259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency cincinnati hotel cincinnati, cincinnati hyatt regency, hyatt cincinnati
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
491
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Claim Your ListingHYATT REGENCY CINCINNATI - UPDATED 2023 Reviews (OH)
Frequently Asked Questions about Hyatt Regency Cincinnati
Which popular attractions are close to Hyatt Regency Cincinnati?
Nearby attractions include The Escape Game Cincinnati (0.5 km), Carew Tower (0.2 km), and Fountain Square (0.2 km).
What are some of the property amenities at Hyatt Regency Cincinnati?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Cincinnati?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Cincinnati?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency Cincinnati?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Cincinnati?
Conveniently located restaurants include Orchids At Palm Court, Jeff Ruby's Steakhouse, Cincinnati, and Boca.
Are there opportunities to exercise at Hyatt Regency Cincinnati?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hyatt Regency Cincinnati located near the city centre?
Yes, it is 0.2 km away from the centre of Cincinnati.
Are any cleaning services offered at Hyatt Regency Cincinnati?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Cincinnati offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Regency Cincinnati?
Many travellers enjoy visiting William Howard Taft National Historic Site (2.2 km), MainStrasse Village (1.9 km), and Harriet Beecher Stowe House (4.4 km).