Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
4501 Eastgate Blvd., Cincinnati, OH 45245
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Room & Suite (39)
Dining (6)
About
#9 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
Holiday Inn and Suites Cincinnati Eastgate's updated suites are unparalleled, sleek, contemporary design, and a fresh approach to hospitality. Our guests appreciate being near Batavia and Milford, adjacent to Eastgate Mall and being able to zip into Cincinnati, Ohio via the quick access to I-275. State-of-the-art A/V service and 15,000 square feet of fresh meeting facilities mean memorable, and successful corporate meetings & conferences in the Cincinnati, Ohio area. Our hotel's superb staff, catering and business-oriented amenities offer the support you need when traveling. Being near Tata Consultancy Services, Siemens, Raytheon, Milacron, and L3 Communications ensures you'll get to meetings on time. Families love staying with us for a Cincinnati area vacation. Our hotel's location means more time spending the day at Newport on the Levee, Newport Aquarium, Scene 75 or King's Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Location
51Somewhat walkable
Grade: 51 out of 100
42Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
4501 Eastgate Blvd., Cincinnati, OH 45245
Getting there
Car HireSee all Cincinnati car hire
542Reviews16Q+A89Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Terrible room decor dated & worn. Carpet needs replaced. Yes, room was clean but little else to comment positively. 4 people standing by the desk at check-in -- none of them told us we had to ASK to have the room cleaned. No cups or creamer at the "free" coffee in the lobby. Broken closet door. Maintenance workers entered our room to fix a problem we didn't even know was occurring -- without prior notification. Fixed something in the bathroom & still did not have it cleaned upon departure. We had 5 rooms total with various friends & family coming & going. Restaurant rarely open. One elevator working. VERY disappointed.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 12 Sep 2022
Dear Carol, I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off the staff was great and so was the breakfast; however, the room quality was poor. Hard beads creaky frames outdated and dirty light fixtures. The bathrooms were also bad they were clean but the drains didn’t drain and tubs were yellowed. I’ve stayed at holiday inns many times before, but the state of our room wasn’t acceptable for the rate we paid.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: There’s better quality rooms in the area for less.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 15 Aug 2022
Dear Guest, Thank you for taking the time to leave us a review on your stay with us! We're glad to see that we accomplished our goal of providing exceptional service and creating memorable experiences for you. We were made aware of the complaints made regarding housekeeping and instructed that the level of cleanliness would need to improve. Please accept our sincere apologies. We hope to see you again in the near future. Sincerely Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very tired Holiday Inn. We were definitely concerned when we entered the lobby and saw how tired everything was. We got there at 10 pm and unfortunately had to wait a while to check in. We got to our room, pulled back the sheets and found Doritos crumbs and other miscellaneous stuff. We decided if the cleaning staff made one bed without changing the sheets there was a good chance another room would be the same so we checked out.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 18 Aug 2022
Dear Nedkailua, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The check in process was mostly seamless and the staff was cordial. The room was equipped with a coffee maker, microwave and fridge. The room smelled like old carpet. The sheets etc were clean. Only one usb outlet for 2 cables. The A/C was a nightmare. It kept making this loud moaning sound and then once it clicked on/off it made loud sounds which woke me up every single time. It is noisy outside and you can head all the street traffic. I’m not a light sleeper and this was annoying. Luckily i was only there for 3 nights. I would never return. If hotels expect people to pay decent money for a stay, the least they can do is clean the carpets, upgrade the bathrooms and install quiet HVAC systems. I’ll definitely not return. I don’t know why I expected more from Holiday Inn! I was here for a business trip but I will have to recommend another brand of hotels to my job.…
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 30 Jul 2022
Hello Informedexperience, Thank you for your stay and for taking the time to leave us feedback. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient location. EXCELLENT staff. They were super friendly and very helpful. My issue was with the room. The room was very outdated and not really attractive. The furniture was old, much of it scratched and worn. The carpet had some tears and was extremely outdated as well. There were tears and stains in some of the wallpaper and a couple of areas of peeling paint on the ceiling. Pretty much every area had some kind of scratch or stain in each part of suite. We had a 2 bedroom king suite which had the potential to be really nice had the decor and furniture received updates, love and care they needed. The beds and pillows were comfortable. We could have used an extra blanket. The let out sofa also wasn't bad (and those are usually awful!) The suite was clean although, the toilet seat was completely scratched and stained and the toilet bowl inside had some very gross black stain. The vanity in the main bathroom had several scratches and the bathtub was discolored. I didn't request another room because I didn't really want the hassle and it served the purpose of sleeping. This was my first time staying at a Holiday Inn. I expected better.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 17 Jul 2022
Hello Tracie M, Thank you for your stay and for taking the time to leave us feedback. We're determined to make your stay pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and I trust that the actions that will be taken will make your next stay with us better than the last. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For starters, we booked this place through Hotwire at a good price, but I’m starting to suspect that hotels use these services to get customers into rooms that are in need of updates, as you can’t ask to switch once you get there. The lobby is impressive and open, with a waterfall in the middle. The pool area seems fine, with a pool and hot tub. Our room though … beds were comfortable and it was very clean, but it seriously needed an update. The furniture had a lot of worn spots, scratches and stains. The bathroom needed some serious help as well. Again, clean, but the grout was yellowed and grungy, the finish on the counters was wearing off, and the fan grate was chipped and moldy. There’s just so much cleaning can do. I just expected a little better than that for a Holiday Inn.…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Breakfast is not included. The adjoining restaurant seems to offer a good one, but it’s $10 per...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 5 Jul 2022
Hi EpicDriver, Thank you for staying at Holiday Inn & Suites Cincinnati-Eastgate (I-275E). Our hotel is the best place to rest in an environment that all the family can enjoy. Your remarks got to my office, and I was surprised by what you described. I am sorry that your stay was not satisfactory. I know this is not what you expected from a quality chain like ours. I distributed your comments to our local area managers and took action to avoid events like this from happening again. I invited you to visit us on your next trip. We will provide you with the excellent service that is characteristic of us. Warm wishes, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First thing we noticed as we entered the lobby was the pungent smell of chlorine from the pool. Then cigarette smoke. We could hear the people in the room next to ours as the rooms are not sound proof and we could see light under our door through a quarter inch gap between door and floor. I will say that we had a good experience when we went for a drink in the bar. The bartender was friendly and attentive.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 29 May 2022
Hi stephaniep512, Thank you for choosing our Holiday Inn. For every guest, we envision our hotel to be the joy of travel for all. I'm sorry about the problems you had during your stay. I've already shared your feedback with hotel management. I'm confident that your comment will help us improve. On a positive note, I'm glad that you enjoyed your drinks at our bar and with the service of our bartender. Have a good one! Carl J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is run down. It needs a renovation. Our room was right next to the freeway and the traffic noise was terrible all night long. Our bathroom was dirty had peeling wallpaper, and the wood laminate was peeling off our door. The mattress was uncomfortable but our sheets were clean. The plaster was peeling off the ceiling in the corner. We travel ALOT and I do not recommend this hotel. We were supposed to stay 2 nights and only stayed one because of the condition of our room.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 18 Aug 2022
Dear Ashley, I have taken note of your comments and have shared these with our team for review. My apologies for the inconveniences howsoever. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for visit. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you so much for taking care of our group. Staff was excellent as were the rooms. A+ service all around. I will definitely stay at this property again. Wish all hotels were like this. Looking forward to next time!
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Date of stay: November 2021Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 18 Aug 2022
Dear Guest, Thank you for your recent stay at our property. I am delighted to note that you had a nice experience. We will take your comments for future improvement. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were friendly and professional. The room was really dated. The wood on the bathroom door was peeling off in large strips. The beds were full sized, not queen sized. The room was dark and small. We didn’t use any of the amenities. Breakfast was buffet only. No option for just a coffee and a yogurt. Location was good near food and shopping.
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 22 Nov 2021
Hi Kristina D, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the room condition, bathroom, bed size, lighting, and breakfast option. I understand your dismay and I am sorry. This is not the joy of travel for all experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$105 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites cincinnati-eastgate, holiday inn cincinnati eastgate, cincinnati holiday inn
LOCATION
United StatesOhioCincinnati
NUMBER OF ROOMS
212
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Claim Your ListingHOLIDAY INN & SUITES CINCINNATI-EASTGATE (I-275E), AN IHG HOTEL - UPDATED 2022 Reviews & Price Comparison (OH) - Tripadvisor
Frequently Asked Questions about Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Nearby attractions include Jungle Jim's International Market (0.7 km), RJ Cinema Distillery & Taproom (0.8 km), and Crossroads (0.6 km).
What are some of the property amenities at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Conveniently located restaurants include City Barbeque, LongHorn Steakhouse, and McKenna's.
Are there opportunities to exercise at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Many travellers enjoy visiting 20th Century Theater (14.6 km) and Miller-Leuser Log House (8.1 km).
Is Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.