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About
#12 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Renaissance Cincinnati Downtown Hotel is located in a historic building in downtown Cincinnati, our boutique hotel is just minutes from popular attractions. Our contemporary rooms and suites feature a deluxe bedding, flat-screen TVs, complimentary Wi-Fi and large windows with skyline views. Maintain your gym routine in our spacious 24-hour fitness center. You can also host a special event at our hotel in our historic Burnham Hall, which accommodates up to 700 guests. We look forward to welcoming you to downtown Cincinnati, Ohio.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Children Activities (Kid / Family Friendly)
Car hire
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Historic Hotel
Location
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
36 E 4th St, Cincinnati, OH 45202-3725
Getting there
Car HireSee all Cincinnati car hire
622Reviews17Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Within the past two months, I have stayed at the Renaissance Cincinnati Downtown 16 times. I feel like I am in an excellent position to give a review. I have never given a review if it in the past because of fondness for the lounge and front desk staff. I have stayed at this hotel primarily for the location. The lovely woman, Susan, who takes care of the lounge, couldn’t be nicer or take better care of guests in the morning. As another poster mentioned, however, it’s so strange that the lounge never has tea, coffee, or other drinks during the day. Currently, I’m in the lounge again because my room wasn’t cleaned. The young man at the front desk asked if I had requested it to be cleaned. I’ve stayed here 16 times without ever having to do that, nor was I informed that the policy has changed and that we now have to request to have a clean room. I would think that Titanium status would get a clean room for me even if I rarely get an upgrade. Cleaning has been an issue off and on all year. From what I gather, they have a new housekeeping director. Here are some examples of cleaning issues that have occurred: empty shower gel dispenser last night, blind that won’t raise last night, big disgusting patch of menstrual blood on the mattress pad (showing through sheets) a few months ago, smoke smell in multiple rooms, food crumbs on tables, crumbs on floor, broken makeup mirrors, loose toilet seats. This hotel is not cheap. However, it seems the company who owns it will not pay for quality housekeeping. I’ve stayed because of the location. I’m trying a nearby hotel next week. I’ll miss the lounge and some of the front desk staff, but I am simply out of patience with the rotten housecleaning.…
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Date of stay: January 2023Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Renaissance Cincinnati Downtown Hotel
Responded 1 week ago
First, we would like to thank you for being a loyal guest and sharing your detailed review. It's great that our front desk team, convenient location, and lounge are aspects of our hotel that you enjoy. However, we are sorry for the ongoing issues you've had with cleaning; we understand your frustration. Your feedback is essential and will immediately be shared with our housekeeping team to ensure we are living up to our high cleanliness standards. Thank you for sharing your thoughts, and we hope to regain your trust. When you’re willing give us another chance please reach out to me directly as I would like the opportunity to be a part of that reservation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Great hotel in historic building! Central location to Cincinnati, walk downtown, Banks, OTR, or northern Kentucky. The rooms were comfortable, nicely decorated and good amenities. Breakfast and service was great. Very nice, large gym. Valet was quick and prompt. Concierge lounge. Friendly staff. Will stay again!
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Renaissance Cincinnati Downtown Hotel
Responded 30 Dec 2021
Dear, Guest we appreciate you taking your time to leave us such a wonderful review! We are thrilled that our staff was able to accommodate your needs and that our valet staff was on point! We are thrilled that you enjoyed your stay and our beautiful establishment! We hope to see you back soon! Best Regards, Nicol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
For some context, I live in NYC and travel quite a bit for work, including to Cincinnati where my organization is based. I almost exclusively stay at Marriott properties. I have stayed in several different Marriott hotels in Downtown Cincinnati (The Courtyard, The Westin, AC Hotels in the Banks, etc.) and this was my second stay at this Renaissance. To be frank, my first stay at this Renaissance (which was back in July 2022) was NOT my favorite stay and my stay earlier last week was downright subpar. My colleagues and I all stayed at the hotel for a work retreat and we all had several issues with our stays. Here’s a snippet of what I experienced during my stay: - My check-in experience felt impersonal and rushed. The receptionist who helped me didn’t acknowledge my status and loyalty to Marriott (I'm Titanium Elite with standard in every hotel i’ve stayed in); barely acknowledged me, in general; and initially placed me in a room that was facing other rooms until I explicitly asked for a different room and one preferably with a view (which, to be fair, he did oblige and changed my room). I also had to ask specific questions about information that should have automatically been provided to me upon check-in. Overall, the receptionist just did not seem interested in me as a guest and i've had better check-in experiences at a Courtyard Inn (lower category hotel). - When I got to my room, the windows were entirely covered in what looked like browning, peeling plastic and the bathroom did not look particularly clean, including what looked like some sort of dried crust on the counter (see photos). I did not feel comfortable staying in that room so I went back down to the front desk to request a different one. I will say that the receptionist was helpful in finding me a different room. - However, the second room I moved in to also had several issues, and it also didn’t seem particularly clean, but seemed a little cleaner than the previous room so I didn’t bother trying to change rooms again or reporting it because I was already pretty tired and had to work. Some of the issues in this room were something that looked like sticky liquid streaks down the back of the door, one of the mirror lights in the bathroom didn’t work, the toilet seat was very loose (as was the toilet handle), there were noticeable stains on the carpet, and there was only one towel and one hand towel in the room and no shower floor mat provided (so I had to use a hand towel to make sure the floor didn’t get wet; I only discovered this when I was right about to shower). - The hotel's R-Club lounge had no beverages or snacks throughout the day. This was particularly strange for me since I have never stayed in any Marriott hotel that had a lounge that didn’t have basic soft drinks, juices, and/or light snacks. As a frequent business traveler, having this as a simple amenity makes a big difference when I have to work late or don’t have time for meals. The lounge DID serve breakfast, but being able to grab a piece of fruit or a soft drink in between those times is a minor thing that can make a big difference for travelers. - I ordered room service one night and although the food was fine, and was delivered promptly, the person who delivered it was a bit unpleasant; not friendly at all. - Lastly, upon check-out I received an e-mail from a Front Office Ambassador for this hotel asking for feedback on how to ensure they can provide a "10-star experience"; several other folks (I assume also staff of the hotel) were copied on the e-mail; I took the time to share some feedback with the front office ambassador and the other folks who were copied, in the hopes of genuinely helping the hotel address some of the issues that I and my colleagues experienced . . . I heard nothing back from the hotel at all; not even an acknowledgement of receipt (and it's been well over a week). Crickets. To summarize, I don’t think this hotel lives up to the service, cleanliness, or amenities standards of most Marriott properties and definitely doesn’t live up to the Renaissance name. And clearly, even if you share feedback, they're clearly not interested in actually providing a good hotel experience for guests. Trust me . . . stay elsewhere.…
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Make sure to ask if the room they put you in faces other rooms. They have a lot of rooms with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Renaissance Cincinnati Downtown Hotel
Responded 16 Dec 2022
Dear Dereck, First, we would like to thank you for being a loyal Marriott guest. After reading your review, it certainly appears that we failed to provide you with a stay that meets our standards or your own. We take the feedback of our Titanium Elite members seriously, so rest assured we will share your comments with the respective teams so that we can focus our efforts on improving the quality of our accommodations and service. While we can't change the past, we hope someday you'll revisit us for the experience you expect and deserve from our brand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Beautiful old building. Nice room. Incredible staff. Everyone was friendly and accommodating. Bar was nice as well. Great Valet Service - worth every penny. We will stay again. When they remodel they should do it with an eye to the period when the hotel was built. Especially with the bar, lobby, and other common areas. Rooms as well although I recognize this may be more difficult. Thanks to the owners fir preserving this beautiful building.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Renaissance Cincinnati Downtown Hotel
Responded 12 Dec 2022
Our goal is to impress everyone who stays with us, so we're happy to hear we succeeded with you! We appreciate you shining the spotlight on our friendly, dedicated team, excellent amenities, and historic charm. Thank you so much for choosing Renaissance Cincinnati Downtown and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived in town for NFL game. Stayed two nights. Checked in/out using iPhone for everything. Flawless experience. Front desk personnel (Taylor) was exceptional. She answered all questions and was extremely knowledgeable about the area.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Renaissance Cincinnati Downtown Hotel
Responded 6 Dec 2022
Dear Ben, It's wonderful to know that our amazing team members impressed you at Renaissance Cincinnati Downtown and that you had a great time overall. Please consider coming back to see us again at some point later down the road.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pillows very soft. Bathroom one clothes hook. 4 people two cups supplied. Only 3 towels. Drip through coffee atrocious. Staff friendly ad helpful. Paid breakfast. Food at restaurant so so. Clean. Will not return.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Renaissance Cincinnati Downtown Hotel
Responded 7 Nov 2022
Though we are delighted to hear that you appreciated our friendly staff and dedication to cleanliness, we regret that other aspects of your stay fell below your expectations. That said, thank you for letting us know what was not to your satisfaction during your visit, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Beautiful hotel in a great location downtown. Rooms are spacious and well appointed. Employees were pleasant and helpful. Aveda bathroom products were a bonus. Definitely recommend parking and eating nearby though due to pricing and easy alternatives for both.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Hotel restaurant is convenient but there are well priced alternatives nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The accommodations and service were top notch from front desk to valet. Kyla went out of her way to guide us around the city to make sure we enjoyed our stay. We took in the Reds game and had a blast. Everyone in service was polite and helpful exceedng our expectations and for that we were grateful. On our next trip to Cincinnati we will be staying at the Renaissance just because of our experience.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Matthew H. Maschler, Real Estate Broker wrote a review Sep 2022
Boca Raton, Florida97 contributions58 helpful votes
Waiting hours for my room to be ready. But the poor people next to us are 80 years old and they don’t have any rooms. Beware of this hotel if you need to check in before 9:00 PM They club level closes whenever they want so you can not rely on that benefit. Don’t book the club level it’s a waste of money. They also Lie. If you ask for a manager they will lie about who the manager is and there availability. Don’t believe them if they say your room will be ready. If they say they are working on something they are not.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed for 2 nights at the hotel and had a great experience! Megan at the front desk was very friendly and helpful. When she learned that I had just completed a road trip visiting 3 states completing my bucket list item to visit all 50 states, she arranged to have some Kentucky bourbon delivered to our room! The rooms were very nice. We also had drinks in the bar both nights and the bartenders were great!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$224 - US$389 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
323
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Claim Your ListingRENAISSANCE CINCINNATI DOWNTOWN HOTEL - UPDATED 2023 Reviews
Frequently Asked Questions about Renaissance Cincinnati Downtown Hotel
Which popular attractions are close to Renaissance Cincinnati Downtown Hotel?
Nearby attractions include The Escape Game Cincinnati (0.4 km), Cincinnati Reds Hall of Fame & Museum (0.4 km), and National Underground Railroad Freedom Center (0.3 km).
What are some of the property amenities at Renaissance Cincinnati Downtown Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Renaissance Cincinnati Downtown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Renaissance Cincinnati Downtown Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Cincinnati Downtown Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Renaissance Cincinnati Downtown Hotel?
Conveniently located restaurants include Sotto, Orchids At Palm Court, and Jeff Ruby's Steakhouse, Cincinnati.
Are there opportunities to exercise at Renaissance Cincinnati Downtown Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Renaissance Cincinnati Downtown Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Cincinnati.
Are any cleaning services offered at Renaissance Cincinnati Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Cincinnati Downtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Renaissance Cincinnati Downtown Hotel?
Many travellers enjoy visiting William Howard Taft National Historic Site (2.1 km), MainStrasse Village (2.0 km), and Harriet Beecher Stowe House (4.2 km).