OMG!!!! What an amazing time!! From the moment I checked in to the moment I checked out was a pure delight!! I told them I was celebrating my birthday and they gave me the royal treatment! The gallery talk and the performing piece are a must. I even took one of the penguin mascots in my room to hang out!! It was a 10 out of 10 for me. Special shout out to Row, Christie and Jose!! Oh the message from Juith was a yessss! See ya soon Ms Easter
This hotel is one of the most incredible and interesting hotels you could possibly stay at. The artwork at the hotel is absolutely top notch. I was just at the Smithsonian last month and saw several works at the hotel by the same artists who have works in the galleries in our nation’s capital. That is so amazing to me. People at the hotel were so friendly and professional. The valet parking works were busting their tails to get cars for everyone. Hotel staff was accommodating and gracious. Our son is obsessed with penguins. When Betty heard how much he loves penguins she gave him a penguin today! He took it to the zoo to see the real penguins and was so excited about that. I cannot say enough kind words about the hotel. If you are wondering if this hotel is worth it- it is worth every penny!…
They thought of everything and were accommodating in every way. They allowed us to check in early, opened and closed every door for us, held out bags as we explored chicago a few hours after check out. When we came back to retrieve our bags it was as if they were waiting on us to continue serving in every way they could. Oh! And the art museum was on point as well. I truly could not have asked for a more pleasant experience. 21C Museum is the Chick-fil-A of Hotels in my book. We will most certainly stay here again next chance we get to visit Chicago.
Check in was a breeze. Front desk was very warm and welcoming upon arrival. Ropeall was very accommodating to my upgrade request upon arrival. Hotel is very clean, Kure fish at attached to the hotel on the first floor, beautiful decor throughout, comfy beds, and Nespresso machine in the room is a nice touch. Will definitely stay again.
Kristie , help us assist us with all the things and more than you can expect Amassing hospitality with kristie I’m shoere will come back as we are a lot in Chicago Exelent perfect elegant For the full amazing and for the spring
Excellent service as usual and a new gorgeous manager on the day of the 11th Farries , kindly offered to carry in my bags and open the door for me was splendid.. Restaurant staff were lovely as was the food. Fantastic place , and it’s superb we have a sexy James Bond now working there to look forward to seeing next time , ummm the black suit . Mindi
Francisco was literally the best hotel receptionist I’ve ever encountered with. Positive vibes, very knowledgeable & even was able to get us in a early check in. Great kid for sure and a dope hotel!!!
Staff is excellent (especially at front desk) really helpful recommending restaurants and activities , location & price are very good as well !! I would definitely come back with my familiy and friends
Fabulous place! All service was excellent and the location can’t be beat. It’s in the middle of everything. The room was very cleverly designed and the two floors of the museum was excellent. It’s a really special place. I can’t wait to return!
We love this hotel! The art is so special and the location is perfect for downtown shopping and was convenient to go see the Lion King which we had tickets for. Francisco checked us in and was amazing above and beyond to be able to do an early checkin, which I have not experienced in so long at a hotel, and fewer airbnbs are offering these days. We were planning to leave our bags at the desk which they do offer but the room was ready 6 hours before checkin and we were so happy to have a rest before we ventured out! The rooms are spacious and very clean. I love love the art everywhere, and think the concept is so cool. We were really comfortable and happy overall. Everyone was so friendly and welcoming from the the time we pulled up until we checked out. I’ll definitely be back when I’m in the city!…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing