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Residence Inn Cincinnati Downtown/The Phelps

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506 East 4th Street, Cincinnati, OH 45202-3303
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Traveller (206)
Room & Suite (89)
Videos (1)
What is Travellers’ Choice?
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About

#2 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
At Residence Inn Cincinnati Downtown/The Phelps, experience luxury during your extended stay. Unique among hotels in the area, we feature a rooftop restaurant overlooking Cincinnati. After a delicious meal with gorgeous views, ease into our spacious suites with complimentary Wi-Fi. Our rooms also have fully equipped kitchens and complimentary grocery shopping service for your convenience. After a night of relaxation on our plush bedding, wake up to our complimentary breakfast buffet, then burn some calories at our fitness center. We also provide impressive event spaces for your business or social gathering.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Patio
Kids stay free
Highchairs available
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Vending machine
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English
Hotel links
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1273Reviews24Q+A100Room tips

Reviews
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Most Recent
Charles180 wrote a review 6 Feb
Chillicothe, Ohio40 contributions9 helpful votes
Check in process was smooth. Television in sitting area was nothing but static. Called for help then went to a concert at Music Hall. Came back to a non-functional television. Called for help again and a gentleman came and fixed the TV. Getting ready for bed, my wife noticed the sheets seem to have been slept in by a previous occupant. Talked to the manager, and he sent up some additional sheets which were simply dropped off by an employee. Talked to the manager again and he personally came up, verified the issue and remade the beds with clean linens. After he left, we noticed that the television had again stopped working. The next morning, the TV still did not work; neither did the coffee pot. Good news – the manager comped the room. Bad news – the family was very unhappy, sleep was limited, and the overall experience was not satisfactory. At least it cost us very little…
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 days ago
Please accept our sincere apologies for the missed opportunities to ensure a satisfying stay. These conditions are surprising and unfortunate. We will discuss them immediately with our Management Team so we do not fall short again. I hope we have the opportunity to share an experience that better reflects our high standards. Until then.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wunderlust2020 wrote a review Aug 2022
13 contributions1 helpful vote
Hotel's Favourite
We arrived a little early for our two night reservation.so our room wasn't quite ready. The front desk immediately offered us an upgrade to a wonderful suite. The entire staff from the valet, breakfast crew to housekeeping were exceptionally courteous and helpful. Our room, as was the entire building, very clean. Five stars from us!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 31 Aug 2022
Our team was delighted to start your stay off perfectly with a beautiful upgrade! Allowing you to get into your accommodations a bit earlier was no problem. We are excited to read everyone you encountered impressed you with their charm and dedication here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We definitely will be celebrating them all for a job well done. Return for another five-star stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa T wrote a review 5 Feb
my hubby gave me DWTS tix for Christmas and we wanted to make a night of it. Dined and stayed at the Residence Inn downtown/The Phelps. Neither of our TV's worked at checkin, they replaced the bedroom TV (our request) and gave us 2 drink tix at the bar, I guess because we weren't angry? So nice of them to do so. Bartender KAT is an amazing mixologist, highly recommend her jalapeno margarita! And another should out to Nicole (in the kitchen) for making our dinner spectacular. Hubby had the beer battered fish and raved about it not being too heavily breaded. I miss the ahi tuna plate on the menu though!! From the valet to the front desk, WELL DONE!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 days ago
What an amazing gift! We are glad it brought you here for a beautiful trip. It will be a pleasure to share your compliments with our team, especially Kat and Nicole. Knowing we could resolve your concerns and ensure a five-star stay is heartwarming. Thank you from all of us at Residence Inn by Marriott Cincinnati Downtown/The Phelps.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chandra S wrote a review 5 Feb
1 contribution
The Phelps, A Residence Inn is absolutely the best hotel. My experience here is always superb! The staff is so accommodating and pleasant. I especially love the kitchen staff. They really caterer to you and make you feel like you're at home. I highly recommend The Phelps!!!!
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Relax
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
Thank you for the awesome recommendation! We loved having you as our guest, Chandra, and enjoyed providing you with all the comforts of home! Hurry back to Residence Inn by Marriott Cincinnati Downtown/The Phelps for another five-star stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimberley L wrote a review 5 Feb
Dayton, Ohio28 contributions27 helpful votes
Everything was wonderful! Great room and great bar. Walking distance to the Taft Theater and a little longer walk to baseball park. Not many restaurant choices nearby but many you can drive to or Uber. Breakfast was excellent. The Kitchen Ladies were so attentive and kind. Plenty of food at 7:45am. A wide variety of hot and continental. We would definitely stay here again!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
Kimberly, we are pleased you found your recent stay to be incredible. Offering a great l location along with stellar service is always a joy here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We would love to have you back anytime to further indulge in our fantastic features, especially our famous complimentary breakfast. See you then!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elvin M wrote a review Jan 2023
1 contribution
This is my Second stay at the Phelps Residence Inn and my stay was ABSOLUTELY WONDERFUL! The desk staff was amazing! The kitchen staff was IMPECCABLE!! Tasha, Angie & Debbie were Amazing and friendly! Vana, the housekeeping Supervisor was pleasant as well! My stay was nothing short of amazing! This staff was kind and attentive and I will continue to stay here!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
Thank you for choosing Residence Inn by Marriott Cincinnati Downtown/The Phelps for another five-star stay, Elvin! We are thrilled that Tasha, Angie, Debbie, and Vana ensured the highest level of service throughout your trip. We look forward to doing again whenever you are in the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Austin D wrote a review Jan 2023
1 contribution
My stay at the Phelps was amazing. The staff was friendly and the breakfast was impeccable, especially due to the friendliness of the Tasha, Ms. Debbie, and Angie (the kitchen crew). I would give 10 stars if I could!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
Dabney, what a delight it was sharing your rave review with everyone here at Residence Inn by Marriott Cincinnati Downtown/The Phelps, particularly Tasha, Debbie, and Angie! We always enjoy starting the mornings off perfectly with our delicious complimentary breakfast, and we are glad this area of your stay left a positive impression. Return to indulge again anytime!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicki H wrote a review Jan 2023
Kat and Nicole at the bar and restaraunt were awesome . The food was delicious and they were so nice and helpful. I would recommend this place to anyone . The atmosphere was lovely. I definitely would like to go again some day for pleasure.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
All of us at Residence Inn by Marriott Cincinnati Downtown/The Phelps hope you can return too! We are glad we had the opportunity to share our beautiful accommodations and smiling service with you. Until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dream770028 wrote a review Jan 2023
1 helpful vote
Tosha Debbie & Karen they were excellent and it was nice to see a happy crew! I traveled all over the world and this hotel was one of the best stays. Only thing I would recommend is earplugs Highway road noise is terrible...
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
Receiving your high compliments made our day here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We will happily celebrate Tosha, Debbie, and Karen for their outstanding service as well as the rest of our team. Hopefully, you will be back in town soon. We would love to get you into a more peaceful area of the hotel and further enhance your experience. Until then!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhonda G wrote a review Jan 2023
My husband and I needed a short get away but wanted to stay fairly regional so we found the Residence Inn by Marriot/Phelps in downtown Cincinnati. I am not exaggerating when I say from the minute we pulled up to the front entrance to the time we left we had an amazing stay. We were met by the valet, assisted with our luggage and shown in. We were met by the most lovely host (I'm frustrated I can't recall her name and didn't write it down but if you go you'll know her by her lovely personality and her beautiful eyes). She immediately engaged with us, telling us about fun things to do in the city. Our room was incredible. For the first time in my husband's well traveled life he said he felt comfortable. When one fairly inconsequential issue arose (needed shampoo) I heard a knock at my door within minutes and had the shampoo given to me by Kenny "Fix It", the hotel maintenance man. He was so friendly. The staff at the front desk each morning was amazing. The staff in the kitchen/breakfast area (which the food by the way was top notch) was also so friendly. I found interactions between staff to indicate they truly like working there and with each other. Not one time was anyone cross. The Phelps Bar was also amazing I will never forget the Pork Belly Pancakes made by Nicole or the amazing drinks prepared by Kat and Tim, We will go back to Cincinnati again because we enjoyed the city but we will absolutely stay at the Phelps. I cannot wait to go back!
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get a suite if you can...it has a fully functional kitchen and separate living room. Amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
Rhonda, we were lucky to have you and your husband join us for a beautiful getaway! Thank you for choosing Residence Inn by Marriott Cincinnati Downtown/The Phelps. Providing you with spacious accommodations filled with all the comforts of home was an absolute pleasure, and we are thrilled that our team ensured your every need was promptly met, especially Kenny! I will gladly pass along your appreciation to everyone, including our impeccable breakfast crew! Nicole, Kat, and Tam certainly start the mornings off right! We are just as eager for your return so hurry back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$200 - US$311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn cincinnati downtown hotel cincinnati
FORMERLY KNOWN AS
Residence Inn by Marriott Cincinnati Downtown/The Phelps
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
134
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RESIDENCE INN CINCINNATI DOWNTOWN/THE PHELPS - UPDATED 2023 Reviews

Frequently Asked Questions about Residence Inn Cincinnati Downtown/The Phelps
Which popular attractions are close to Residence Inn Cincinnati Downtown/The Phelps?
Nearby attractions include Taft Museum of Art (0.1 km), Taft Theatre (0.3 km), and Bicentennial Commons at Sawyer Point (0.4 km).
What are some of the property amenities at Residence Inn Cincinnati Downtown/The Phelps?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn Cincinnati Downtown/The Phelps?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Cincinnati Downtown/The Phelps?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Residence Inn Cincinnati Downtown/The Phelps?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Residence Inn Cincinnati Downtown/The Phelps?
Conveniently located restaurants include Subito, Wild Eggs, and Phelps Bar.
Are there opportunities to exercise at Residence Inn Cincinnati Downtown/The Phelps?
Yes, guests have access to a fitness centre during their stay.
Does Residence Inn Cincinnati Downtown/The Phelps have airport transportation?
Yes, Residence Inn Cincinnati Downtown/The Phelps offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Residence Inn Cincinnati Downtown/The Phelps located near the city centre?
Yes, it is 0.8 km away from the centre of Cincinnati.
Are any cleaning services offered at Residence Inn Cincinnati Downtown/The Phelps?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Cincinnati Downtown/The Phelps?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.