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Residence Inn Cincinnati Downtown/The Phelps

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Residence Inn Cincinnati Downtown\/The Phelps
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567 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Cincinnati, Ohio
Reviewed yesterday NEW

Our stay at Residence Inn has been amazing so far. The hotel seems renovated and very clean - not only the lobby but also the rooms. Our housekeeper, Latosha, did a great job making sure it stayed that way (not to mention how friendly and positive she has been throughout our stay!). Very comfy beds. The complementary breakfast was excellent...

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Helpful?
Thank ZTravelersZ
Cincinnati, Ohio
Reviewed 2 days ago NEW

I would have to say the staff was excellent.. Stephanie was perfect in taking care of my room. The front desk and front door staff were always warm and kind. The room and hotel were clean and the breakfast was always hot and good.

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Thank JennP0317
Ithaca, New York, United States
Reviewed 5 days ago NEW

Large rooms, buffet breakfast choices superior to usual hotel fare, great location for exploring downtown Cincinnati. Easy walk to the Taft Museum. Visited at Christmas time - in warmer weather, the rooftop bar would be a great place to relax. Full kitchen in room with microwave and dishwasher.

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Helpful?
Thank Lisabeth C
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Lisabeth C, Thanks for the great review! I'm happy to hear your stay with us was enjoyable. We look forward to having you back with us soon, especially when our rooftop bar is open for season! Wishing you the best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Kingston, Ohio
Reviewed 1 week ago via mobile

Stayed in a two-bedroom suite. Roomy with full kitchen. Good breakfast and convenient to many attractions. Just too expensive and dinner menu very limited. Friendly staff. No pool for the kids. Will probably go elsewhere next time we visit Cincinnati with children.

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Helpful?
Thank Charles180
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Charles180, Thank you for choosing The Phelps during your trip to Cincinnati. I'm happy to hear that our suite was spacious for you and the breakfast was enjoyable. However, I would also like to apologize that you did find certain things with our property that didn't meet your expectations. Unfortunately, being a historic building, the structure did not permit...

Reviewed 2 weeks ago

Great staff & service! Dave & Bran with the valet service were very friendly, helpful & knowledgeable of the property. Check-in was prompt and the room was spacious, well-appointed & clean (thanks Barbara!) I would stay here again!

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Helpful?
Thank Ben K
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Ben K, Thank you for your feedback! I am thrilled to hear our bar staff not only met, but exceeded your expectations during your NYE visit! I am looking forward to sharing your comments with Dave, Bron, and Barbara. We hope to see you back soon! Best, Ola Kaminska - Front Desk Manager ola.kaminska@marriott.com 513-651-1234

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Ken the maintenance guy is a class act! Superb service, attitude and accommodating. He definitely deserves another Pineapple! Asbury was a great help as well! Couldn't ask for a better duo. Our room was not what it had said it would be, but these two went above and beyond to help accommodate us

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Thank A TripAdvisor Member
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello, Thank you for choosing The Phelps for your hospitality needs. We take great pride in what we do and we also recognize that the little things can make a big impact! I will definitely make sure Ken and Asbury receive your comments. We look forward to having you stay with us again soon when your travels bring you back...

Reviewed 3 weeks ago

we stayed here dec 26-2016 and I have stayed at some super high class hotels and this one is at the top with the best! The valet parking ,front desk service Etc was very very good.We wood stay here again no question Thanks for the awesome service

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1Thank alphy y
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello alphy y, Thank you for the great review! At The Phelps, we are dedicated to creating memorable experiences for all of our guests. I am delighted we were able to do this for you. We hope to see you again soon! Wishing you the best, Ola Kaminska - Front Desk Manager ola.kaminska@marriott.com 513-651-1234

Reviewed 4 weeks ago via mobile

I recently stayed here overnight for a business Christmas party. From check-in to check out my experience was great !!! They do an unbelievable job making sure you have everything you need here !! .. One gentleman in particular name was David, he was my first experience with the hotel and also my last as he pulled my car around...

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Thank Lynda D
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Lynda D, David is the perfect way to start your experience with us. He is sure to greet you with a warm welcome and guide you to our front desk team who will make sure you are accommodated with a satisfactory room and any questions you may have! I'm delighted to hear you enjoyed your stay with us and...

Clearwater, Florida
Reviewed 4 weeks ago

We came into town for some business meetings and used The Phelps (based on our customers recommendation and it's Trip Advisor rating) and it was great. Unlike the "old residence inn's" this one is in a 12 story building in historic part of town. They had a nice bar with the ball games going, the food was very good but...

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Helpful?
Thank Fred W
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Fred W, Thanks for the great review about The Phelps! It is through feedback like your that inspire us to continue our mission to providing superior customer service. I will be sure your comments are passed along to everyone to be celebrated. We hope to see you back in the future! Wishing you the best, Ola Kaminska - Front...

Cleveland, Ohio
Reviewed 13 December 2016

We've stayed a a few but this place is perfect. Great location and nicer rooms than most. It was a conversion from condo and apartments but a great job. Spacious rooms, nice bath and well finished. Service was great, even the valet!

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Helpful?
Thank rspivak360
Jessica C, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello rspivak360, Thank you for providing feedback during your stay with us at The Phelps. Upholding our commitment to provide superior customer service is one we take with great pride and I am delighted to hear we met your expectations. We hope to see you again soon and thank you again for staying with us! Wishing you the best, Ola...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Housed in the historic Phelps Building in the heart of downtown Cincinnati's business district, the all-new Residence Inn Cincinnati Downtown offers Cincinnati hotel accommodations that blend old-world splendor with modern amenities. ... more   less 

Additional Information about Residence Inn Cincinnati Downtown/The Phelps

Address: 506 E 4th St, Cincinnati, OH 45202-3303
Region: United States > Ohio > Cincinnati > Central Business District
Price Range: €180 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Downtown/The Phelps 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn Cincinnati Downtown Hotel Cincinnati
Hotel Style:
#2 Family Hotel in Cincinnati
#3 Business Hotel in Cincinnati
#3 Romantic Hotel in Cincinnati
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cincinnati Downtown/The Phelps staff and other travellers.
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Questions? Get answers from Residence Inn Cincinnati Downtown/The Phelps staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms overlooking park!”
 of 5 bubbles FredW411, 19 Dec 2016 | Read review
“ask for view of the park on lower levels. or a view of the city / river on upper levels”
 of 5 bubbles RaftingVeggie, 1 Dec 2016 | Read review
“The higher the better. No problems with noise of any kind.”
 of 5 bubbles leor864, 27 Nov 2016 | Read review
“I was on the ninth floor and it was very quiet.”
 of 5 bubbles lovetogo2662, 21 Nov 2016 | Read review
“Ask for the "River side"”
 of 5 bubbles rickbU951UW, 20 Nov 2016 | Read review
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