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Room & Suite (155)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#7 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
The Westin Cincinnati is the perfect destination for both leisure and business travel. Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, our hotel boasts an outstanding location in the central business district. Each of our 456 guest rooms and suites features the Westin Heavenly bed, 37'' LCD TVs and generous workstations.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
122Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Contact
21 E. 5th Street, Cincinnati, OH 45202
Getting there
Car HireSee all Cincinnati car hire
1723Reviews23Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
I stayed at this hotel back in the 1980's and really loved the city. We decided to stay there again this time and really the hotel hasn't changed much. I don't mean that in a negative way either. The hotel has been remodeled but the layout is pretty much the same. The rooms are quite large and the bed super comfortable. The floor to ceiling windows give a great look at the city. We had a view of the ice rink set up for the holidays. There are lots of places to eat nearby. All were fantastic. We enjoyed the lobby bar as well which was very busy for a Friday night! Go visit O'Malley's in the Alley a couple blocks away. Looks like its in a scary alleyway but its so much fun! Great atmosphere. The Honey Bee restaurant around the corner is another fabulous find. An organic place with some outstanding fare! …
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: There are no clocks in the rooms. That was something they need to update because waking up at 3am...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 3 weeks ago
Thank you so much Jojobeanm14 for taking the time to complete a review of the Westin Cincinnati. I love the view of the ice rink this time of year! Those are also great restaurants. We hope to have you back again the next holiday season, or sooner if you get back to Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The rooms have been updated since I stayed 3 years ago. Love the new shower heads. Nice that they save plastic by having soap, body wash and conditioner in large bottles instead of the small throw away ones. I had a bum knee so needed some extra help. The gentleman who checked me in helped get me a room by the elevator. Tanesha who works at front desk was extremely helpful in helping me extend checkout for another hour and checking my bags while I was at a conference. She was very attentive and helpful! Overall very nice stay and hope to be back soon! Thanks!
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Date of stay: August 2022Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kane Kennedy, General Manager at The Westin Cincinnati
Responded 18 Aug 2022
Good morning 288ChrisH and thank you for staying with us. We are so happy you enjoyed your stay. Thank you for recognizing the associates and letting us know how they impacted your stay. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to town for the Bengals/Bills game. We try to stay at this Westin whenever in Cincinnati. The staff was excellent as always. Our room was clean, and if you haven’t stayed here before, the rooms are quite a bit larger than most hotels! The football game was canceled during the first quarter due to an injury, and we headed back to the hotel. The Hotel’s bar was just getting crushed. However, the Westin Bartender (who we have had before) was handling the crowd Amazingly. His name is Paul. He is a master at his craft, and seems to excel when big business hits. At one point when the bar is slammed, a man started making a commotion, he was yelling at Paul to serve him next…I mean literally yelling angrily. Paul acknowledged the man and said there was several guests ahead of him, but he would be there. The man then said I’m a federal agent (not going to say which agency) and demanded to be served now. Paul looked at him (still making drinks) and “A) you are cutoff, B) there’s a manager at the front desk, if you want to make a scene, go talk to him, and C) if you are an agent, let me see your badge and ID so I can speak to your superiors about your behavior. The man left immediately. I want to commend Paul on his poise and composure. Even my wife commented that she couldn’t believe how calm Paul was in the difficult circumstance. But he remained cool. Thanks Paul for a great time and great drinks. You are a true Professional…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 3 weeks ago
Hello Philneecha, Thank you so much for taking the time to share this with us!! Paul is amazing, and one of the best bartenders I've had the pleasure to work with. I'm so proud of him for his consistently great performance, but also for the person he is. We appreciate you recognizing him, and allowing us to share this with him. Barry Kuhnke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were traveling over the holidays to see our daughters for Thanksgiving. After arriving late in the evening, we went to check into our hotel. However, our credit card company for some unforseen godly reason deceived to do a travel block on on credit card. My husband was standing at the counter waiting online with the back for over 25 mins when Zach, kindly gave us a room key so that I could get checked in and our luggage up to our room while my husband waited for the bank to answer. It was so unexpected and sweet that he allowed us to do this. I understand it helped that we were going to be there for the entire week and just not one night but it was so nice to be relaxed. He brought my husband a water while he waited online. After 30 mins, the bank finally undid the travel block and we were able to get checked in. We can't tell you how much we appreciate his patience with us and allowing for me to rest in our room until my husband was checked in. My husband and I travel internationally and nationally staying at 5 star hotels and Zach at the Westin Cincinnati has been one of the BEST hospitality front desk person we have encountered in awhile. That says a lot when a Westin employee has given us better quality service than any of our staying at t Ritz-Carlton, St Regis, Mandarin Oriental or Four Seasons. We will be returning to this hotel again when visiting our daughters.…
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Date of stay: November 2022
Rooms
Cleanliness
Service
Room Tip: Great view for Thanksgiving's fireworks display.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 4 weeks ago
Good morning, Thank you so much for taking the taking the time to share your experience with us at the Westin Cincinnati. Zach has been doing such a good job, and we appreciate you recognizing him. He's got a very bright future, and he has a great mind with a path to get there. I can't wait to see where he goes in his career path. We appreciate you! Barry Kuhnke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was terrible. We arrived Christmas evening, and there was no food, and no one working here was able to provide me with any advice on how to get food. The location doesn't feel very safe either. I'm also an Elite Bonvoy member and they put me on the 4th floor rather than a high floor. I was shocked the entire Westin Hotel did not have room service. In face one of their staff members sent me down to the Hyatt to get food. If you're checking in, bring water, food and whatever else you need to be comfortable because they won't provide it.
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: I would ask for a high floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 4 weeks ago
Good morning! Thank you so much for communicating with us, and Gary in particular this morning! We hope you'll be back to see us again if travels bring you to Cincinnati!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location and room overlooking the ice skating rink. Check in was efficient and check out was express. Parking conveniently under the hotel. Bed was comfy and the room very clean. Would recommend. Not sure why there’s a 200 word minimum
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 5 weeks ago
Hello, Thank you so much for writing a review of your recent stay at the Westin Cincinnati. We hope to see you back again soon! Barry Kuhnke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cam A wrote a review Dec 2022
James at the check-in desk was very helpful and professional. He helped me check in, get everything in order, and acknowledged my Marriot elite status. I would stay here again due to great employees like him!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 14 Dec 2022
Hello, Thank you for taking the time to share this. We appreciate you as an Elite Member, and hope to see you back at the Westin when travels bring you back to Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather H wrote a review Dec 2022
The stay was great! Super convenient location for the stadium and all the great little shops in OTR. Walking distance even! Let’s talk about Zaire for a second. She was an absolute doll with helping us in our checkout. She also recommended an amazing restaurant, Sleepy bees! It was soooo good! Thank you for the recommendation ! Only thing that I’d say was a bit misleading was that the wifi wasn’t complimentary.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 13 Dec 2022
Hi Heather, Thank you so much for taking the time to review your stay, and recognize Zaire. She only started a few weeks ago, so we're very pleased to hear she's doing such a great job. I'll also have to try that restaurant, as I'm new to Cincinnati myself. Barry Kuhnke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamarr and Vin-Shawn were EXCELLENT at the front desk hosts!!! The recommended great places to eat along with places to visit. They also gave great feedback on the general area of Cincinnati such as the culture and city life.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 7 Dec 2022
Hi Kaleaw2022, Thank you for taking the time to share your experience at the Westin Cincinnati, and for recognizing our team who provided you with such great service. We have to see you back again soon! Barry Kuhnke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly & helpful. Thanks Jamarr! So helpful but since u have to write 200 characters, i will also say Jamarr chase should be playing this week. Hopefully the bengals will also win & Jamarr has a great day.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Barry Kuhnke, General Manager at The Westin Cincinnati
Responded 27 Nov 2022
Thank you, mouradd156. We appreciate you taking the time to recognize Jamarr. He's pretty new, and continues to work hard to take care of our guests. We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$197 - US$307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin cincinnati hotel cincinnati, westin cincinnati, cincinnati westin
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
456
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Claim Your ListingTHE WESTIN CINCINNATI - UPDATED 2023 Reviews (OH)
Frequently Asked Questions about The Westin Cincinnati
Which popular attractions are close to The Westin Cincinnati?
Nearby attractions include The Escape Game Cincinnati (0.5 km), National Underground Railroad Freedom Center (0.4 km), and Carew Tower (0.07 km).
What are some of the property amenities at The Westin Cincinnati?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Westin Cincinnati?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Cincinnati?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Cincinnati?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin Cincinnati?
Conveniently located restaurants include Sotto, Orchids At Palm Court, and Jeff Ruby's Steakhouse, Cincinnati.
Are there opportunities to exercise at The Westin Cincinnati?
Yes, guests have access to a fitness centre during their stay.
Is The Westin Cincinnati located near the city centre?
Yes, it is 0.2 km away from the centre of Cincinnati.
Are pets allowed at The Westin Cincinnati?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Cincinnati offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Cincinnati?
The staff speaks multiple languages, including English and Spanish.