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    The Westin Cincinnati

    1,260 reviews
    #21 of 51 Hotels in Cincinnati
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    21 E 5th St, Cincinnati, OH 45202-3114
    (513) 621-7700
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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      Traveller (231)
      Room & Suite (377)
      Traveller (231)
      Room & Suite (377)
      Pool & Beach (25)
      Overview
      4.0 1,260 reviews
      • Excellent41%
      • Very good33%
      • Average15%
      • Poor6%
      • Terrible5%
      Travellers talk about
      Visit hotel website
      21 E 5th St, Cincinnati, OH 45202-3114 See on map
      AMENITIES
      Wifi
      Parking
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      4 Star accommodation
      All hotel details
      Additional information
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      Reviews (1,260)
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      1,247 results
      Traveller rating
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      LanguageEnglish
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      511
      403
      193
      76
      64
      Show reviews that mention
      All reviews heavenly bed fountain square fountain view across the street pool and hot tub top floor within walking distance self parking location is great first floor floor room heart of downtown free internet front desk staff per day great american ballpark paul brown stadium
      FilterEnglish
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      1 - 5 of 1,247 reviews
      Reviewed 2 days ago via mobile
      Elevator is painful!!

      Room is spacious but the elevators are ridiculous!! We were on the 10th floor and the wait time was 10 to 15 minutes for an elevator. We finally started to take the stairs, 10 floors!! The hotel is located between the Cincinnati Reds and Cincinnati...More

      Thank LindaKayC
      Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded today

      Hello LindaKayC, ​ ​T​hank you for writing to us and giving such a comprehensive review. I am so sorry to learn about your experience with our elevators. We have addressed your comments with our Chief Engineer who looking into the problem. Thank you again for...More

      Hotel's Favourite
      Reviewed 11 October 2018
      Outstanding Stay

      Now this a Hotel ! From the moment you arrive to moment you leave, the staff at The Westin Cincinnati are excellent at providing customer service. Other hotels should take note on how to treat customers. Room was super clean, bed and pillows were excellent....More

      1  Thank Repsol_SP
      Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 12 October 2018

      Hello Repsol_SP, Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate...More

      Reviewed 1 week ago via mobile
      AWFUL

      Do not recommend. Our bad night started as soon as we arrived with a very rude valet parking attendant. We then got locked out of our room from 9:30pm to 12:30am. We sat in the lobby for 3 hours (With two children) waiting on them...More

      Thank cmcqh
      Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 6 days ago

      Dear cmcqh, Thank you for taking the time to review your recent stay at the Westin Cincinnati. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our...More

      Reviewed 2 weeks ago via mobile
      Disappointed

      Visited my daughter with my parents Had adjoining rooms. My parents woke up 2:30 am to neighbors partying loudly and smoking. Their room smelled horrible-could barely breathe. Hotel offered ionization-which kind of helped but after third call down-finally offered to switch rooms which we did...More

      1  Thank Guide110264
      Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 1 week ago

      Dear Guide110264, First and foremost, I am terribly sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and of the issues you experienced with the room. I would welcome the opportunity to speak to you...More

      Reviewed 2 weeks ago
      Terrible customer service

      I stayed there over a week ago, and left a pair of sneakers. It has been imposible to talk to someone in management to make them send my sneakers. The only contact I had was with a housekeeping lady that wanted me to send a...More

      1  Thank avirzima
      Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 2 weeks ago

      Hello avirzima, First and foremost, I am terribly sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and of the issues you experienced with the room. I would welcome the opportunity to speak to you...More

      View more reviews
      123456…250
      About
      Description
      Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. Less
      Hotel class
      Contact Information
      (513) 621-7700Call
      Visit hotel website
      Hotel Amenities
      HOTEL FEATURES
      Pool
      Restaurant
      Fitness Centre with Gym / Workout Room
      Room Service
      Bar/Lounge
      Air Conditioning
      Banquet Room
      Business Centre with Internet Access
      Concierge
      Conference Facilities
      Dry Cleaning
      Heated pool
      Hot Tub
      Indoor pool
      Laundry Service
      Meeting Rooms
      Multilingual Staff
      Non-Smoking Hotel
      Pets Allowed ( Dog / Pet Friendly )
      Wheelchair Access
      Beachfront
      Spa
      Free High Speed Internet (WiFi)
      Breakfast included
      Free Parking
      Awards & Recognition
      GreenPartner
      GreenPartner
      Hotel Style
      Luxury
      ,
      Romantic
      ,
      Family
      ,
      Business
      Room types
      Suites, Non-Smoking Rooms
      Hotel class
      Awards & Recognition
      GreenPartner
      GreenPartner
      Contact Information
      (513) 621-7700Call
      Visit hotel website
      Hotel Style
      Luxury
      ,
      Romantic
      ,
      Family
      ,
      Business
      Room types
      Suites, Non-Smoking Rooms
      Number of rooms
      456
      Price range
      US$150 - US$312 (Based on Average Rates for a Standard Room)
      Also Known As
      The Westin Cincinnati Hotel Cincinnati
      ,
      Westin Cincinnati
      ,
      Cincinnati Westin
      Location
      United States > Ohio > Cincinnati > Central Business District
      Hotel class
      Awards & Recognition
      GreenPartner
      GreenPartner
      Contact Information
      (513) 621-7700Call
      Visit hotel website
      Hotel Style
      Luxury
      ,
      Romantic
      ,
      Family
      ,
      Business
      Room types
      Suites, Non-Smoking Rooms
      Number of rooms
      456
      Price range
      US$150 - US$312 (Based on Average Rates for a Standard Room)
      Also Known As
      The Westin Cincinnati Hotel Cincinnati
      ,
      Westin Cincinnati
      ,
      Cincinnati Westin
      Location
      United States > Ohio > Cincinnati > Central Business District
      Show More
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      Photos
       All photos (644)644
      Full view
      Traveller (231)
      Room & Suite (377)
      Pool & Beach (25)
      Dining (20)
      Amenities (45)
      Business Centre & Event Rooms (1)
      Nearby
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      See all
      Questions & Answers
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      See all 16 questions
      Mark E
      27 December 2017|
      AnswerShow all 3 answers
      Response from MarkandBetsy | Reviewed this property |
      As long as you are mobile, parking underneath FOUNTAIN SQUARE is your best option. It is adjacent to the hotel on the NORTH side. Believe it is around $18/day. It is convenient.
      2
      Votes
      cubbynana
      26 October 2017|
      AnswerShow all 5 answers
      Response from scottkU5424PM | Reviewed this property |
      It's a short ride away. A little far to walk, depending on the type of shoes you are wearing.
      0
      Votes
      cubbynana
      26 October 2017|
      AnswerShow all 4 answers
      Response from MarkandBetsy | Reviewed this property |
      About a mile north - easy walk through urban area. Westin sits at sixth and vine. Music hall at 1241 elm. I’d walk north on vine to central parkway, then west (left) 2 blocks to elm and north 2 blocks.
      1
      Vote
      123456
      Room Tips
      "Rooms with Fountain Square view can be noisy during weekends"
      arlupo43
      26 Sep 2018
      Read review
      "Quietest rooms will be those not facing Fountain Square"
      GregS798
      13 Aug 2018
      Read review
      "Rooms overlooking the square are great"
      comfortnurse
      23 Jul 2018
      Read review
      "Finish the renovation work in the bathroom area as well."
      journalistics
      20 Jun 2018
      Read review
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