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DoubleTree by Hilton Alana - Waikiki Beach

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DoubleTree by Hilton Alana - Waikiki Beach
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1,346 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Alana - Waikiki Beach
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Showing 1,259: English reviews
Cross Junction, Virginia
Reviewed 2 September 2015

If the staff is paid for its infectious smiles, Natalia would bankrupt the company. Natalia has a "Million Dollar" smile, and she shares it unconditionally. Earl and Natalia form a great crew in the restaurant, and I appreciate their friendliness and positive attitude. Claire is wonderful! I go to her for insight about local restaurants and the area, she is...

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Helpful?
Thank Stephen M
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Stephen M, Indeed, we would be bankrupt on smiles and services! Thank you for taking the time to make mention of these 3 amazing team members that go above and beyond! We look forward to sharing this review with them, and we look forward to your return! Mahalo Daphne Aguon Guest Services

Kahuku, Hawaii
Reviewed 1 September 2015

I LOVED this hotel!!!!! Didn't really know what to expect as this was my fist time here. They sent me a courtesy e-mail letting me know that they had renovations going on and that I'd have to park across the street so that was good to know so that I can plan out my daily activities. I pulled up and...

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1Thank Itaea
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Itaea, WOW! Thank you for such an amazing review highlighting the service, your stay and your overall experience! With any review we receive, we love sharing them with our team to applaud them and encourage them to strive for excellence. Your review praises their hard work, dedication and attention to detail! Thank you for choosing to stay with us...

Hilo, United States
Reviewed 31 August 2015

The Alana Waikiki is a hidden gem. The furnishings and amenities are high quality and modernistic, and the service is top-notch. The location is convenient, 15 minutes by foot from the heart of Waikiki but within easy striking distance of downtown Honolulu. Locals in the know send people here for a reason!

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Thank Nathan G
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Nathan G, Indeed, we are a "Hidden Gem" being tucked away from the Waikiki hustle and bustle but close enough to access it! Thank you for you sharing your positive experience with us, and we look forward to your return! Mahalo Daphne Aguon Guest Services

Los Angeles, California
Reviewed 31 August 2015

I only stayed a night at this location, but the rooms were clean (though a little cramped). Unfortunately there was a lot of construction going on at the time, so the outside was not very pretty to look at. Also, the elevators were QUITE frustrating. Sometimes, they opened on random floors, and it was always very, VERY slow. I was...

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1Thank VioletBijou
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha VioletBijou, Thank you for choosing to stay with us and for sharing your experience. As we value the perks and locations of our hotel, our guests are the most valuable assets here at the Doubletree. We regret that there were setbacks upon your arrival and that we lacked to provided exceptional customer service. With your feedback and our teams...

Elkridge, United States
Reviewed 30 August 2015

I had to book a hotel at the very last minute for a three-week business trip. When I arrived I was greeted by the front desk immediately and checked in quickly. The room was very clean and organized well. The hotel staff, in general, were extremely courteous and accommodating. They brought up extra hangers when needed, delivered in-room food quickly,...

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Thank Justin W
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Justin W, Thank you so much for your sharing your experience with us! Indeed, our accommodations and location are just a few of the perks we offer. Our team is the highlight of it all, and we are delighted to know they helped make your stay comfortable. Thank you for you staying with us and we look forward to...

Waikiki, Hawaii
Reviewed 29 August 2015 via mobile

My Wife and I stayed here for almost 60 days straight as we had moved to Oahu and did not yet have a place. The staff during our entire stay was nothing but helpful, friendly and gave great service. We stayed in one of the updated rooms and the cleaning staff made sure we were taken care off. They were...

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Thank Travis K
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Travis K, Thank you so much for choosing to stay with us while you relocated to Oahu. We are delighted to know that the transition went smoothly and we praise our staff for their hard work and dedication! We will be sure to let Pedro and Hendrick know that their efforts did not go unnoticed. We look forward to...

Auckland Region, New Zealand
Reviewed 29 August 2015 via mobile

We stayed here for three nights as a stopover between NZ and Canada and opted for a discounted upgrade to a corner penthouse suite. The suite was very spacious, clean and functional, but as another reviewer noted the aircon equipment on the roof above which supplies the whole building was very noisy and took a night or two to get...

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Thank PatchNZ
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha PatchNZ, Thank you for choosing our hotel and for sharing the pros and cons of your stay. We are happy to know that the Penthouse was spacious and met your needs. The areas that you highlighted are important factors of our guests stay and we look forward to the opportunity to exceed your expectations in the near future. Mahalo...

Lahaina, Hawaii
Reviewed 27 August 2015 via mobile

I stayed here the last 4 days during a business trip. It's nothing fancy, but rooms have been remodeled and that's nice. The rooms are nicer than their sister hotel across the street, but the pool doesn't compare and you aren't on the beach. I was working, so I didn't mind. There was less touristy activity at this hotel, which...

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Thank Christine H
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Christine H, Thank you for sharing your feedback with us and for bringing to our attention the smoking in the facility. Our hotel is 100% smoke free and we regret you experienced this at our facility, as well as not having a overall positive stay. We hope to be able to provide you with excellence in the near future....

St. Albert, Canada
Reviewed 23 August 2015

Small glitch during stay and the manager compensated us very well with free breakfast. The staff is warm and friendly and overly helpful. The hotel is close to all amenities and the concierg was very helpful in getting us around.

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Thank 6,795,996
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha 6795996, Thank you for sharing your review with us. It is always a pleasure to assist our guests and create a positive and memorable experience for them. We look forward to your return! Mahalo Daphne Aguon Guest Services

Asia
Reviewed 23 August 2015

My husband and I and my son stayed here for a night before taking our flight to Maui. The room was huge and spacious with a great city view. They welcomed us with warm chocolate chip cookies with walnuts. When my husband found out that he left his toiletries kit and electric shaver at Double Tree, we went back for...

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Thank Porter120
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Porter120, Thank you for sharing your overall experience regarding your stay with us. We are happy to know that the accommodations, service and cookies made the difference! We look forward to your return. Mahalo Daphne Aguon Guest Services

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Region: United States > Hawaii > Oahu > Honolulu
Price Range: €171 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana - Waikiki Beach Hawaii/Honolulu
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Alana - Waikiki Beach staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Alana - Waikiki Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some high floor rooms would have distant beach views.”
 of 5 bubbles HMF58, 16 Nov 2016 | Read review
“We choose a mid level suite for our family.”
 of 5 bubbles michellea707, 7 Nov 2016 | Read review
“I Prefer Partial Ocean View”
 of 5 bubbles digstravel, 27 Oct 2016 | Read review
“There is a LOT of traffic, so higher up the better in terms of noise”
 of 5 bubbles GregCinVA, 20 Oct 2016 | Read review
“Preferred Rooms on 15th floor ocean side are great. Waikiki can be noisy. Prefer the higher level rooms.”
 of 5 bubbles 366letitiab, 18 Oct 2016 | Read review
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