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DoubleTree by Hilton Alana - Waikiki Beach

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1,451 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Alana - Waikiki Beach
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Showing 1,361: English reviews
Reviewed 1 week ago via mobile

Just spent three weeks at this hotel and enjoyed every minute! Location is perfect with the beach, Ala Moana Mall, and Convention Center all within a 10-15 min walk. Everybody on the staff was helpful and very friendly and made sure our stay was pleasant. Only recommendation is to request a room on the upper floors 12-18 for better views.

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Helpful?
Thank Rodger R
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Rodger R, Thank you for taking the time to share your experience. We are pleased to know that our staff met your expectations. We are glad that you enjoyed your time with us. Mahalo, Armando M

Seattle, Washington
Reviewed 1 week ago

Furnishings in room were 'newer', but one could tell that the rooms have seen better times. Beds were comfy enough. safe was provided in the room, which was nice. Gym was adequate with decent workout facilities. BF was not too bad....with a selection of pastries, fruit, yoghurt and oatmeal/porridge. However, the staff at the restaurant need to be more service...

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Helpful?
Thank Jon C
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Jon C, Thank you for taking the time to share your experience. We apologize for unsatisfactory service you received at our restaurant. Upper management has been made aware of these concerns, and we will make sure these issues are addressed very quickly. We do hope we get an opportunity to impress you next time. Mahalo, Armando M

Newport Beach, California, United States
Reviewed 2 weeks ago

I've had a problem with this property in the past but the Director of Rooms, C.Y., went above and beyond to make it right on may past stay in March and my most recent stay a few days ago and then some. He provided me with excellent customer service and made sure his staff did as well I will definitely...

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Helpful?
Thank Dawn D
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Dawn D, Thank you for taking the time to share your experience. We are pleased that we were able to provide you with better service and meet your expectations. We look forward to serving you again in the future. Mahalo, Armando M

Long Beach CA, United States
Reviewed 2 weeks ago

I travel to Hawaii about once every 3 months for business and have stayed at a few of the other Hilton properties (which have all been great), but the Doubletree Alana stands above the rest. The rooms are modern and clean, the facilities and amenities are exceptional, but the best part is the service from the staff. The front desk...

Review collected in partnership with DoubleTree by Hilton
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1Thank J2125UNmariob
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha J2125UNmariob, Thank you for sharing your experience. We are pleased to know our property and staff met your expectations. We look forward to servicing you during your next trip to Hawaii. Mahalo, Armando M

Lafayette, Louisiana
Reviewed 3 weeks ago

While not on the beach, it does offer quick access to nearby beach. Within walking distance to most tourist locations or a taxi ride away. Clean hotel, good service, and local foods offered. Very helpful staff with deciding where and when to visit other areas.

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Helpful?
Thank tanyac41
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Tanyac41, Thank you for taking the time to share your experience. We are pleased that our property and staff met your expectations. We hope you enjoyed your first visit to Hawaii. We look forward to servicing you during your next visit. Mahalo, Armando M

Reviewed 3 weeks ago

Comfortable well appointed rooms in this slightly dated small hotel with dining room open for breakfast and dinner only. Good not on the beach location within walking distance of the beach and shopping areas as well as bus routes There are many eateries nearby. The only drawback is the heavy traffic noise caused by the surrounding roads.

Review collected in partnership with DoubleTree by Hilton
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Thank A6337FKleslieh
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha A6337FKleslieh, Thank you for taking the time to share your experience. We are glad we were able to provide you comfort during your time here. Mahalo, Armando M

West Palm Beach, Florida
Reviewed 3 weeks ago

This was my wife's and my fourth visit to Honolulu together. Hendrik was able to upgrade us to a wonderful corner room with a partial ocean view and a private balcony. My wife and I enjoyed our stay in Hawaii even more because of having such a great room! Even though this hotel is not directly on the beach (better...

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Thank samccollough
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Samccollough, Thank you for taking the time to share your experience. We are pleased that our staff and property met your expectations. We are happy to hear that you and your wife had a great experience. We look forward to servicing you again in the future. Mahalo, Armando M

Washington DC, United States
Reviewed 4 weeks ago

This was my fourth time in Honolulu, but first at the DoubleTree Alana. I recommended this hotel to my colleagues and plan to stay during my next trip to the area. The staff were friendly, polite, and extremely helpful. I felt so welcomed and cared for during my entire stay from all staff (from front desk, housekeeping, valet service, and...

Review collected in partnership with DoubleTree by Hilton
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Thank alexandrabL6810RY
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha AlexandrabL6810RY, Thank you for taking the time to share your experience. We are extremely pleased that our staff and property met your expectations. We look forward to serving you again in the future. Mahalo, Armando M

Universal City, Texas
Reviewed 4 weeks ago

The staff was always helpful. Even with recommendations for food in the area. Staff sent me texts before and during my stay. The room was always clean. Bed was always made and I never ran out of anything. I had no issues while staying there. The valet was always on top of getting your car for you or to go...

Review collected in partnership with DoubleTree by Hilton
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Thank O2776SNjasonb
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha 02776SNjasonb, Thank you for taking the time to share your experience. We are pleased that our staff and property met your expectations. We hope you enjoyed your time in Hawaii. Mahalo, Armando M

Washington DC, District of Columbia
Reviewed 4 weeks ago

This hotel offers excellent accommodations in a great location. Close to everything but street was quiet. Could walk through and take advantage of offerings at larger Hilton resort property a couple of blocks away. Good restaurants and sites were close by. Hotel restaurant offered excellent breakfast. Continental breakfast was comped as we are Hilton Honors Gold Members.

Review collected in partnership with DoubleTree by Hilton
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Thank sasin
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Sasin, Thank you for taking the time to share your experience. We are pleased that our property met your expectations. We hope you enjoyed your time in Hawaii. Mahalo, Armando M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Region: United States > Hawaii > Oahu > Honolulu
Price Range: €157 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana - Waikiki Beach Hawaii/Honolulu
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Alana - Waikiki Beach staff and other travellers.
17 questions
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Questions? Get answers from DoubleTree by Hilton Alana - Waikiki Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony where you can see the water”
DKVogel0810, 23 Apr 2017 | Read review
“Floors above 12”
0KenM, 15 Apr 2017 | Read review
“Small sliver of the sea with East facing rooms, on the upper floors”
jonc221, 14 Apr 2017 | Read review
“ask for at least partial ocean view”
354dawnd, 13 Apr 2017 | Read review
“we were on high floor ans had nice ocean view from Lanai.”
CMF568, 23 Mar 2017 | Read review
5 of 5