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Pacific Beach Hotel

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#46 of 85 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Beach Hotel
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3,116 Reviews from our TripAdvisor Community

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Showing 2,178: English reviews
Murfreesboro, Tennessee
Reviewed 28 January 2015

Very affordable stay option in Waikiki. We had a partial ocean view room 1765 which included a king bed and mini refrigerator. It had a typical hotel small full bath. Also available were a swimming pool and hot tub. We used the self service laundry facilities which were very convenient. The hotel provided collapsible refillable water bottles in which they...

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Helpful?
1Thank Carolyn S
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Carolyn S, We truly appreciate your kind words about the service provided as well as the job our Housekeeping team does. They take so much pride in providing each of our guests with clean accommodations. I am also excited to inform you that we are very close to finalizing our upcoming renovation plans and our entire hotel will be...

Mesquite, Nevada
Reviewed 28 January 2015

We spent five nights at the Pacific Beach Hotel last week and we had a very positive experience. The hotel employees were very accommodating and pleasant to deal with. The hotel was in a very convenient location to the beach and businesses.

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1Thank BJC6569
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha BJC6569, How nice! I am pleased to hear that you had a very positive experience with us at the Pacific Beach Hotel! We are so fortunate to have such wonderful staff that really love what they do and are passionate in our team. I am also glad that you enjoyed the hotel and neighborhood. We love to have you...

Dunedin, New Zealand
Reviewed 28 January 2015

We booked the ocean view and were offered the upgrade to the higher floors , and so glad we did accept the offer. Room was great, view was awesome, and everyone was helpful. Also highly recommend the Te Moana Nui show held at this hotel

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2Thank Steve B
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Steve B, I am beyond thrilled to hear that you liked our room and found our staff to be very helpful. It sounds like you had a great time during your Hawaiian holiday and that makes us all very happy. I agree that Te Moana Nui, tales of the Pacific is an awesome show and I am glad you...

Corpus Christi, Texas
Reviewed 27 January 2015

We chose this affordable hotel to stay in for our 30th wedding anniversary trip. Abbie at the concierge desk was not only helpful but has a wonderful sense of humor & great travel tips. Our room was next to the elevators & there was some noise but we didn't come to Hawaii to stay in the room. Friends stayed in...

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3Thank imoldprof
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha imoldprof, Congratulations on your 30th Wedding Anniversary! I am thrilled to hear that we were able to make your stay memorable. Our team is beyond thrilled to hear your comments, especially Abbie at the concierge desk. She truly loves her job and helping people. Thank you for choosing the Pacific Beach Hotel for your special occasions. We cannot wait...

Marionville, Missouri
Reviewed 27 January 2015

this is a very nice hotel, in that it is very clean and the staff is very friendly. Inside the hotels are shops, and a convenience store. What makes it a GREAT spot is its location! It's right across the street from the beach with a phenomenal view. The water is calm, and the surfers were out before 7:00am this...

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Thank Gerry M
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Gerry M, Thank you for selecting the Pacific Beach Hotel on your recent travel adventure to Hawaii. We truly appreciate your compliments about our unbeatable location. We pride ourselves on having the best location and I am glad you found our hotel to be perfect for your stay. I am also thrilled to hear your kind words about our...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 27 January 2015

This is an excellent place to stay if you like to enjoy the beach , dinning and shopping. Good tour pick up points too.The hotel amenities are excellent and convenient. See Abbie J who is very knowledgeable and helped me big time over the email and in person.

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1Thank A TripAdvisor Member
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha, Thank you so much for the glowing TripAdvisor review! We love hearing your comments and Abbie at the concierge is so happy to get recognition. Again, thank you for all of your compliments and suggestions you offered the readers. We look forward to your next visit! Mahalo! Asari Ji Guest Experience Manager

Reviewed 26 January 2015

We enjoyed our stay at the Pacific Beach hotel! All the staff also had a smile on their face and we're very nice. We had a beautiful view of the ocean and the sunset was unbelievable every night. The hotel was very clean we will definitely be back to stay here again. The hotel was close to the shops and...

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Thank Malijah12
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Malijah12, How wonderful! I am delighted to hear that you enjoyed your stay with us and the amazing sunset every night. We all have huge smiles on our faces after sharing your comments and your positive comments motivate our team to do an even better job! Our Oceanarium Restaurant is one-of-a-kind and I am glad you liked watching our...

Hillsboro, Oregon
Reviewed 25 January 2015

i want to say how pleased I am with the customer service I have received and I am not due to arrive till February 16th. I had booked and paid in full for a condo that turned out to be a complete scam. When I called the hotel to find out about my government discount at the Pacific Beach Hotel...

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Thank Bonniefritzler
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Bonniefritzler, Wow! I am above thrilled to hear that we were able to accommodate you and you found the customer service you received to be the best you have ever had. I am so fortunate to have such wonderful staff in our team and we are all happy to hear your kind words. Thank you for taking the time...

Toronto, Canada
Reviewed 25 January 2015

My wife and I stayed here for 3 nights, the location is excellent for the price since you're still on the main strip of Kalakakua but at the end of the strip. A McDonald's is right on the corner and Waikiki Beach is just across the street, along with a nice cafe located inside the hotel. Everything is in walking...

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3Thank Michael L
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Michael L, You are absolutely right about our convenient location! Our Front Desk and Valet staff are thrilled to hear your kind words and I can see big smiles on their faces. I also want to apologize for the inconvenience you encountered at our elevators. We appreciate your feedback as we are using your comments as a training tool...

Sydney, Australia
Reviewed 25 January 2015

This hotel is king of the hidden costs. You are required to pay a compulsory amenity fee of $US20 a day for use of all the advertised complimentary services. Internet, swimming pool, tennis court, golf nets are all advertised within the hotel as complimentary, but you have to pay a fee to use the complimentary services. Parking is not free...

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4Thank macwonga2012
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha macwonga2012, Thank you for taking a moment to write a review on TripAdvisor. I apologize that you were not aware of our daily amenity fee and parking fee. We do not intend to hide it in any way and we always try our best to inform our guests prior to arrival. I also want to apologize that we missed...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €183 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 Family Hotel in Honolulu
#25 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
170 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good here as the hotel is under renovations. Excellent quality room.”
 of 5 bubbles moonpea, 21 Feb 2017 | Read review
“corner suite was large and sunny with a big patio”
 of 5 bubbles travelwop, 20 Feb 2017 | Read review
“Ocean view is very nice.”
 of 5 bubbles vickib401, 14 Feb 2017 | Read review
“Ocean Front is the best”
 of 5 bubbles Jennyle, 14 Feb 2017 | Read review
“ocean view tower with higher floor will give you a great view to the ocean”
 of 5 bubbles 644summerg, 13 Feb 2017 | Read review
5 of 5