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Sheraton Waikiki

Traveller (4749)
Room & Suite (1298)
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Overview
Hotel website
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Hotel website
Offers from Sheraton Waikiki
Special Offer:Book Early & Save in TX!
Hotel deals
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,757)
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Traveller rating
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21 - 25 of 4,688 reviews
Reviewed 9 November 2018

Stayed 3 nights in an ocean front room during the strike. The only positives: the replacement staff were unfailingly pleasant, and the location near Waikiki Beach is great. Negatives: rooms are dark, dingy, they smell bad, and they are so so dated it’s just depressing....More

Date of stay: November 2018
6  Thank suzannebwalsh
Response from StarwoodWaikiki1, Manager at Sheraton WaikikiResponded 4 weeks ago

Aloha suzannebwalsh, Thank you for being a valued Sheraton Waikiki and Marriott loyal guest. We appreciate your feedback on your time with us here at Sheraton Waikiki. We're sorry to hear of the confusion with your loyalty account and bill. We will contact you direct...More

Reviewed 9 November 2018

Regardless of the strike, this hotel has an excellent location on the beach in Waikiki, but clearly needs substantial refreshing. The hotel corridors are dark and dingy; the rooms have not been updated in some time. Friends of ours had a suite, which was lovely,...More

Date of stay: November 2018
2  Thank Deborah T
Response from StarwoodWaikiki1, Manager at Sheraton WaikikiResponded 4 weeks ago

Aloha Deborah T., Thank you for taking the time to provide us with your feedback. I'm happy to share with you that we do have a rooms refresh planned for the future and do hope that you may have the opportunity to return to see...More

Reviewed 9 November 2018

We recently stayed at the Sheraton Waikiki. Expecting a lovely luxury 5-star hotel, we were rather disappointed. The entrance to the hotel is very busy and frankly no-one bothering to take your luggage to the front desk, you have to navigate yourself through the main...More

Date of stay: October 2018
5  Thank lidiar323
Response from StarwoodWaikiki1, Manager at Sheraton WaikikiResponded 9 November 2018

Aloha lidiar323, We appreciate your comments on your recent stay with us here at Sheraton Waikiki. I'm sorry to hear of your disappointment in your stay. We do have our bell desk available to assist our guests with luggage all the way to guest rooms...More

Reviewed 8 November 2018 via mobile

When we arrived we learned there was a labor strike in progress. It had been going on for 3 weeks. Some activities were limited or shut down. Sheraton had brought in substitute people from around the country. My complaint is we should have been notified...More

Date of stay: November 2018
2  Thank Herblapin
Response from StarwoodWaikiki1, Manager at Sheraton WaikikiResponded 4 weeks ago

Aloha Herblapin, We appreciate you taking the time to provide us with your comments and your recommendations for Sheraton Waikiki. We are happy to know that you enjoyed your most recent stay with us and continue to enjoy our award winning pool experiences and the...More

Reviewed 8 November 2018 via mobile

We simply love Sheraton Waikiki. We live in Hawaii and try to spend a weekend every other month in Waikiki and Sheraton is the best. Strike had been going on for a month, but we saw little impact. The staff are going out of their...More

Date of stay: November 2018
2  Thank michaelsU5970GN
Response from StarwoodWaikiki1, Manager at Sheraton WaikikiResponded 4 weeks ago

Aloha Michael S., Thank you for your continued loyalty as a return guest to Sheraton Waikiki. We are happy to know that despite the different circumstances during this trip you were still able to enjoy your time with us while you were in Waikiki. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$302 - US$917 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#17 Spa Hotel in Honolulu
#21 Luxury Hotel in Honolulu
#23 Business Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$302 - US$917 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#17 Spa Hotel in Honolulu
#21 Luxury Hotel in Honolulu
#23 Business Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (4,749)
Room & Suite (1,298)
Pool & Beach (836)
Dining (178)
Amenities (131)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
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Questions & Answers
Ask a question
kristin s
8 December 2018|
AnswerShow all 6 answers
Response from FrankfromSyracuse | Reviewed this property |
Hi, you need your Sheraton room card and you'll get a wrist band to use the hotel's amenities. Non-hotel guests can not use the pool area.
0
Votes
Kat_G24
1 December 2018|
AnswerShow all 3 answers
Response from Catherine4290 | Reviewed this property |
Aloha! We are currently staying at the Sheraton Waikiki and everything is running smoothly again and all services have been restored. The strike ended 3 days ago and the staff have been very welcoming and helpful and the... More
2
Votes
Zoiya T
28 November 2018|
AnswerShow all 2 answers
Response from Catherine4290 | Reviewed this property |
We have stayed at this resort many times (about 10 times) over the past 8 years and every room has been immaculately clean and sanitary.
0
Votes
Room Tips
"Ocean view room is worth the extra money"
amicsMelbourne
1 week ago
Read review
"high floor"
NickellFamilyTravel
2 weeks ago
Read review
"Take a sea view"
409BobC
3 weeks ago
Read review
"Book an Oceanside suite or stay elsewhere."
suzannebwalsh
9 Nov 2018
Read review
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