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Sheraton Waikiki

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#32 of 84 Hotels in Honolulu
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Sheraton Waikiki
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5,810 Reviews from our TripAdvisor Community

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Showing 4,052: English reviews
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Reviewed 2 days ago NEWvia mobile

Only negative is its "zooish" atmosphere, but it's Waikiki so it comes with the territory. Rooms are decent size, bath, and balcony are awesome. Toto commode is a great touch. Pools are terrific just super busy. Infinity pool is perfect as it's adult only. Bars serve great drinks. Not into buffets, but this buffet is a must on the weekend...

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Helpful?
1Thank James215021
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha James 215021, Mahalo for sharing your wonderful review of our property. We are happy to hear that you enjoyed your stay--from the experience in your rooms to our buffet at Kai Market to your overall pool experience. We're also honored that you would consider our Leahi Lounge the best in the USA. We think it's a very special place...

San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

It's not every day you visit you visit Hawaii, but!!! we were able to spend several nights at the Sheraton Waikiki recently before we boarded our cruise ship for a four island, 7 night cruise on the Pride of America(but that's another story). Believe me this place was worth it. Location is everything and this place is a key spot,...

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5Thank Jeffery P
About Hotel's Favourite Review
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Thank you for sharing your wonderful review of the Sheraton Waikiki Jeffery. We're honored to have been a part of your Waikiki memories and are very happy to hear that you enjoyed your stay and the location of our property. We hope to welcome you back again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

San Diego, California
Reviewed 2 days ago NEW

We went to Kahala last time. It was a relaxing and first class get-away. This time we went to the middle of Waikiki and had much more fun. There is so much to do and all within a short walk. Swimming in ocean at sunrise, breakfast at Dukes, or in the Sheraton Club to save a few bucks, outrigger canoeing...

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Thank Kyle S
Reviewed 3 days ago NEW

We moved from the Ritz Carlton Residences to the Sheraton Waikiki Resort on the final night of our trip as there was no availability at our original hotel. The Sheraton lobby area, bars, shops etc are great. However, when you go up the elevator onto the guest floors things change dramatically to looking like a very tired 3 star hotel...

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1Thank anastasiaobrien
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha anastasiaobrien, We appreciate and thank you for taking the time to provide us with your candid feedback on your recent stay with us here at Sheraton Waikiki. We are sorry to hear that your experience in our rooms, in particular, did not meet your expectations and will share your comments with our management staff for their consideration. We are...

sydney
Reviewed 3 days ago NEW

We have stayed here before - had a good time (and gave a good review) and on that basis returned with an elderly aunt and teenage daughter. On our last night (Executive floor rooms) we were confronted with very loud obscenities being shouted from the balcony of a neighbouring room. We rang security who asked if they could come to...

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Helpful?
1Thank SydneyFlash
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Hello SydneyFlash, Mahalo for taking the time to provide us with your comments. We're very sorry to hear of your experience during your recent stay with us. We want to assure you that especially as a family friendly resort, the safety of our guests is of utmost importance to us. We're also sorry to hear of the inconsistent service experiences...

Sydney
Reviewed 4 days ago NEW

This was my second time to Wakiki. I loved it more the second time round. The hotel is fantastic, it is grand and has many shops underneath including gift and coffee shops. The hotel has two pools, the best being the infinity pool! The staff are very friendly. I went at the end of November were all the Christmas decorations...

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1Thank winelover3004
Reviewed 4 days ago NEWvia mobile

This is a very nice hotel! The rooms are adequate size and the decor is very modern. The staff is friendly so no problems with service. I guess my only issue would be that in order to even get to the lobby, you have to walk through a shopping center basically. A lot of hotels do this tourist trap thing...

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2Thank Brian F
Fort Leavenworth, Kansas
Reviewed 6 days ago NEWvia mobile

I stayed here for 12 nights on a work trip. Every night I made a point, no matter how late it was when I returned, to walk in the water & have a beer. Housekeeping was great, even when I tracked sand in or spilled a little vino...Gregg at The Edge bar was exceptionally friendly, chatty, & able to convince...

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2Thank Tony T
Reviewed 6 days ago NEWvia mobile

The hotel is located at the best spot of WaiKiki. Anyhow, it's full of tourist outsider not hotel guest. So many peoples get in and out the hotel area. Room and facility are good and breathtaking view!

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1Thank Suthatta S
Irvine, California
Reviewed 6 days ago NEW

A very busy hotel but full of amenities. Staff is helpful and kind. Tip: 1. While waiting for check-in Submit your bags to the bell desk and enjoy and beachside activities 2. There are 2 pools available for use. If you have kids, they will like the one with slides. But if your a romantic couple, try the very impressive...

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2Thank virtuaplyr

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €316 - €642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
102 questions
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Auckland Region, New Zealand
9 months ago

See all questions (102)

Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a club level room for free breakfast and happy hour drinks/apps daily”
723kyles, 26 Apr 2017 | Read review
“Try and get one over the pool or out to the ocean.”
winelover3004, 24 Apr 2017 | Read review
“Request Diamond head view.”
  • Toto toilet seat. You can wash and has air to dry
virtuaplyr, 22 Apr 2017 | Read review
“don't go to this hotel”
175hisay, 21 Apr 2017 | Read review
“Waikiki is a bustling little resort town, so the higher the room, the quieter it will be. ”
Rhorty, 12 Apr 2017 | Read review
5 of 5