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Sheraton Princess Kaiulani

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#49 of 84 Hotels in Honolulu
GreenLeadersSilver level
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3,221 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Princess Kaiulani
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Showing 2,174: English reviews
Durban, South Africa
Reviewed 10 November 2010

On a recent business trip to Honolulu (which was a tremendous hardship, I assure you), we stayed at the Sheraton Princess Kaiulani, which is just a few blocks from the beach. The rooms themselves are actually roomy and well appointed. Mine overlooked the pool, which was beautiful. Music is played poolside every night until about ten. This is absolutely audible...

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Helpful?
2Thank Shawn D
SheratonPK, On-line Marketing Team at Sheraton Princess Kaiulani, responded to this review

Aloha airforcewife98! First off I would like to thank you for your comments and taking the time to share your experience. I am pleased to hear that you enjoyed your pool view and were able to sing along with our nightly Hawaiian entertainment. I am very sorry for the miscommunication on the amenities included in our resort fee not being...

San Diego
Reviewed 9 November 2010

This hotel is not right on the water but it in an excellent location in the heart of Waikiki. My husband and I stayed for three days in October and were able to get an very good rate compared to what the hotels right on the water were charging. We requested a high ocean view room and had a wonderful...

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Helpful?
Thank kdesmo
SheratonPK, On-line Marketing Team at Sheraton Princess Kaiulani, responded to this review

Aloha Kdesmo! Thank you very much for your generous comments. We are so pleased to hear that you and your husband enjoyed our location and value. We are still in the process of planning our redevelopment and are hoping to start as soon as April 2012. We hope to welcome you back here soon and are delighted that you had...

Auckland Region, New Zealand
Reviewed 7 November 2010

We have stayed here each of the last nine years and we always enjoy the stay. While it may need a refurb it is ideal for our requirements. We are always warmly greeted especially by Bo, Lyndsay and Yan at the pool. The position is excellent as it is close to everything with the beach just across the road. There...

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Helpful?
Thank jgzjkiwis
SheratonPK, On-line Marketing Team at Sheraton Princess Kaiulani, responded to this review

Aloha jgzikiwis! Thank you so much for taking the time to share your experience with us. We really appreciate you making the Sheraton Princess Kaiulani hotel a part of your vacation for the past nine years! We strive to give all our guests a warm welcoming and I’m pleased to hear that Bo, Lyndsay, and Yan have been able to...

San diego
Reviewed 2 November 2010

This is one of the oldest properties on the island and the rooms are tastefully decorated. Alot of japanese tourists at this property. Staff is very senior and have a wealth of experience. The property is closing in 2012 for complete remodeling and teardown and is being rebuilt. The parking garage is small and has no elevator and is 25...

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Helpful?
Thank Webpuccino
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Aloha and thank you Webpuccino for your generous comments. Our friendly staff has been very loyal and has great knowledge of our hotel and Hawaiian history. We are planning our new redevelopment in April 2010 and looking forward to the future. Thank you again for your feedback and we hope to welcome you back to Sheraton Princess Kaiulani hotel. Mahalo!

Chicago
Reviewed 27 October 2010

The Sheraton Princess Kaiulani is right at the heart of Waikiki... you can step out and go to the beach, shopping, restaurants within a few steps! You pay $12 /day for resort fees but then that also includes parking--great deal! The rooms are just ok... I think it's a bit dated but clean. Beds are comfy and you get a...

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Thank Sammyc
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Mahalo for your generous comments and I’m so pleased to hear that you enjoyed your stay with us. Our location is hard to beat and the value that we offer is a plus for our guests. I’m happy to hear that our resort charge was to your benefit. One of our main goals is cleanliness and I’m glad that it...

Colorado
Reviewed 25 October 2010

I travel and stay in hotels frequently for both pleasure and work. The organization I was working with selected this hotel for me and what a disappointment. I went into Honolulu a day before to enjoy the area before my conference started, lookinf forward to a nice pool and beach experience. Honestly I've had better rooms at a Holiday Inn...

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Thank Kellkae
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Kellkae! First I’d like to thank you for taking the time to write your comments and I sincerely apologize for your challenges. Your suggestions of having an internet usage guide place in each guestroom is great! I will definitely share this with my staff and work on this. We really appreciate hearing what our guests have to say so...

Sydney, Australia
Reviewed 21 October 2010

I stayed at the hotel for a conference and a few days on holidays afterwards. I did like the hotel and staff were very friendly. It can get a bit loud as there seems to be a club behind the hotel. Internet was not free, but in the lobby, there is one provider which only costs $20 for a week,...

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Helpful?
Thank wombat_syd
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Mahalo for sharing your feedback. I’m pleased to hear that you enjoyed our hotel and friendly staff. In regards to our internet, we now have a resort charge of just $12.57 per day, tax inclusive, that includes high-speed internet access in all guest rooms and also many other amenities. We hope you will come again and take advantage of our...

Elizabeth City, North Carolina
Reviewed 19 October 2010

Location, location, location. Close to beach, eating, shopping, transportation.. First room had no a/c, but they gave us another room. After that one cooled down, we had no problems. Rooms need remodeling - especially the bathrooms. But everything was clean and everyone was nice - including the trip/event and hotel help desks. We had a really nice trip. Meals were...

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Helpful?
Thank pritchard34
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Aloha pritchard34! Thank you very much for your comments and I’m so happy to hear that our location was one of your highlights. Being in the heart of Waikiki offers our guests the opportunity to feel the Hawaiian spirit and learn what Aloha means. Mahalo and we hope you welcome you back soon. Frederick Orr, General Manager, Sheraton Princess Kaiulani

Oshawa, Canada
Reviewed 19 October 2010

Aloha - Just returned October 18 from Honolulu/Waikiki and had a wonderful time. Was accompanied by a teenager and young adults. First time to Hawaii and can't wait to return. Will make the vacation a 2 full weeks though and will venture to Maui next time. Our stay at the Princess Kaiulani was very good. The lower level tower that...

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2Thank BlueHawaii2010
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Mahalo BlueHawaii2010 for taking the time to share your experience with us. I’m so glad to hear that your first time to Hawaii was a great one and you can’t wait to return. We hope to welcome you back again soon! It sounds like you were able to enjoy the top attractions that Hawaii has to offer; from staying in...

Stafford, United Kingdom
Reviewed 18 October 2010

Great service, nice rooms and great location. Perhaps not the standard of a "Business" Sheraton hotel but very good all the same as a resort hotel. Surprised that there was no room service after 8pm. Would be more than happy to stay again at the right price.

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Helpful?
Thank MacpG0
SheratonPK, General Manager at Sheraton Princess Kaiulani, responded to this review

Aloha! Thank you very much for your wonderful comments. With regard to our room service hours, I’m sorry that you were misinformed but our in-room dining service ends at 9:30pm. Thank you for bringing this to our attention and I’ll be sure to share this with our team. Thank you again for your gracious feedback. Frederick Orr, General Manager, Sheraton...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €196 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu
Hotel Style:
#12 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Princess Kaiulani staff and other travellers.
52 questions
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Isle of Man, United Kingdom

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Questions? Get answers from Sheraton Princess Kaiulani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Regular hotel top floor, Tower above 18th for view.”
 of 5 bubbles max1111111, 5 Dec 2016 | Read review
“6-10th floors pool view”
 of 5 bubbles , 5 Dec 2016 | Read review
“High ocean view-11th floor and above in tower”
 of 5 bubbles NavyPierGirl, 4 Dec 2016 | Read review
“The high tower ocean view rooms are a must”
 of 5 bubbles TomTwain, 3 Dec 2016 | Read review
“Ocean view if you can afford it, otherwise the pool view rooms are fantastic too. ”
 of 5 bubbles 264larab, 3 Dec 2016 | Read review
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