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Sheraton Princess Kaiulani

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120 Kaiulani Ave, Honolulu, Oahu, HI 96815-6203
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Princess Kaiulani
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 94 hotels in Honolulu
Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu, Hawaii. The hotel in Honolulu invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar!
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
120 Kaiulani Ave, Honolulu, Oahu, HI 96815-6203
Getting there
Honolulu Intl Airport12 kmSee all flights
Molokai Airport77 kmSee all flights
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4276Reviews136Q+A100Room tips
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BobHandTV wrote a review 14 Sep
New York City, New York119 contributions28 helpful votes
I thought this hotel was a great place right in the heart of Waikiki Beach. Across from the Beach, Duke's and the Surfrider Moana restaurant. Great pool and bar area and plenty of activities. Also got a room with a balcony and a great view to see the surfers on Waikiki Beach and see Honolulu fully lit up at night.
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Date of stay: September 2021
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 3 days ago
Aloha BobHandTV, Mahalo for your wonderful review of Sheraton Princess Kaiulani. We are delighted to know that you enjoyed your stay with us and that you were particularly pleased that our hotel was ideally located to everything you wanted to do on this visit. We appreciate your business and hope to see you again whenever your travels bring you to Hawaii. Mahalo, Ron R. Director of Operations
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Arnold P wrote a review 11 Sep
Oceanside, California39 contributions40 helpful votes
The hotel has lovely grounds and a dellightful staff. Have been to several hotels during the pandemic but this was the first that had attentive housekeeping. Sheets and towels were replaced daily and the room was thoroughly cleaned. The reason I couldn't give it 5 stars was because of the room. It was dated and small. I booked a high floor ocean view in the Ainahau Tower expecting a larger room but found otherwise.Also the walls must have been quite thin as I could hear the people in the adjcent room. Not sure I would return.
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Date of stay: September 2021
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Doreen S wrote a review 11 Sep
Aiea, Hawaii2 contributions1 helpful vote
I am a Titanium Elite Marriott Member and was a long-time local Marriott Waikiki Beach Hotel visitor; but when they closed due to the Pandemic, we moved over to the Princess Kaiulani, not expecting much since it is an older hotel. However, since starting to go there in early 2020, we have gone almost once every month if possible for a great staycation, and happy that I was able to get upgrades, early and late check-outs which was sketchy at best at the other place and my benefits are still honored even as the hotel gets busier. Granted, it’s not as modern and updated, but the hotel has its quaint charm and is centrally located in Waikiki, making everything very accessible, and you could save a lot of money for other things. Accessing our rooms on the Ainahau tower is so much easier as you can go from the parking lot elevator straight to the floor your room is on, unlike the massive Waikiki Beach which requires 2 elevator trips and a walk halfway around the hotel. The rooms are always clean and the staff is very friendly. There is a good-sized pool with an ample amount of seating for sunbathers and tables for people wanting to service with food from the snack bar that serves from morning to night. Elite members are offered a choice of a continental breakfast coupon for 2 or 1,000 points. They also have an exercise room we haven't tried because we prefer walking around the area. I think the mattresses are a bit too soft but hubby thinks it’s fine. One word of caution on self-parking during busy holidays. Their lot is shared with the Moana Surfrider and you will be redirected to the Sheraton Waikiki for parking if the PK lot is full. The hotel was basically empty early on and we wanted to do our small part to help out our tourism industry. However, it turned out that we enjoyed this smaller hotel, as it maintained a veteran staff of friendly, local staff who did their part to welcome us and make our staycations a regular fixture on our calendar. A special thanks to Celeste, who makes it her goal to assist each and every guest she meets. We are extremely grateful for her invaluable and caring help in assisting us from making our reservations, to check in, to making sure all of our needs were met for each stay. At one point, our request for a microwave was not able to be fulfilled due to the overwhelming number of requests, which we were fine with as we knew it was based on availability). Celeste went the extra mile the next day to bring her own extra personal microwave for us! Talk about going above and beyond! All of the team members from the managers to the front office team are very caring and friendly. It is because of this great customer service we have made the Princess Kaiulani hotel our go-to staycation hotel now for over 1 ½ years with more stays to come and know you’ll enjoy it too! Take it from a local!
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Date of stay: August 2021
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 1 week ago
Aloha Kamaaina64, Mahalo for making Sheraton Princess Kaiulani your new home away from home during your staycations! Choosing to stay with us exclusively is the highest compliment that you can give our team. We also could not be more delighted to read about the special attention you received from Celeste. We are fortunate to have her as a member of our team, and it comes as no surprise to hear the dedicated service she demonstrated to you during your stay. Your compliments will surely be shared with her. Mahalo once more for your feedback, and we look forward to welcoming you back soon for your next staycation. Mahalo, Ron R. Director of Operations
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Lrlopez8564 wrote a review 8 Sep
Arden, North Carolina102 contributions48 helpful votes
We had a great time in Oahu, and this hotel is in the heart of Waikiki, and was extremely convenient in several ways. It is right behind the much more expensive Moana Surfrider, which we considered. Ultimately, we decided against it to save a grand, and went with the Princess Kaiulani, and I’m glad we did. When we travel, we don’t wind up at the hotel for large periods of time. We aren’t in need of oceanfront views, or lots of amenities for this reason. We are just not there to enjoy them or use them, so why spend money on them? True to form, we basically just slept there, and used the pool to kill time between activities and reserved dinners. We did pay a little extra for a pool view (other reviewers reported it was quieter on this side), but our room had a small view of the ocean, which was an unexpected but welcomed treat! The room was spacious, with comfy beds. That could be because we spent hours hiking or sitting in the sun, or both, so we crashed every night. They gave us two bottles of water every day, and coffee. They also supply shampoo/conditioner/soap and lotion. There is a fridge in the room, but no microwave. You get pool/beach towels. You are given pool cards at the beginning of the stay, which you give for fresh towels. You can exchange dirty towels for fresh ones, or get your cards back. It’s a nice, easy system. One thing to note, which I wish I had known ahead of time, or told at check in, but didn’t know until like our 4th day because I overheard another guest asking for one, is that if you are a Marriot/Bonvoy member (which I am) you can rent a beach chair for free the entirety of your stay! If you aren’t a member, then I think it’s a nominal charge. There is an ABC store right in front of the main entrance, and then another near the pool entrance, which is incredibly convenient to stock up on drinks/sunscreen/food… just about anything you need. The ABC stores here are much fancier than the ABC stores where I’m from. Lots of dining options near the hotel, and beach access will literally take you 5 minutes from the time you leave your room. So easy. The only real con here, and it’s not the hotel’s fault, is that on some nights street performers set up shop in front of the ABC store near the pool. It can get pretty loud, but not a real issue since we were pretty exhausted by the end of the night. To be fair though, due to jet lag, for the first couple of nights we went to bed at like 9pm, so it’s not an entirely obscene hour to be playing music. Couldn’t tell you what time they stopped playing cause we were out like lights. Would absolutely stay here again. We had a great stay.
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Date of stay: September 2021Trip type: Travelled with friends
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Kristin S wrote a review 7 Sep
Exton, Pennsylvania576 contributions53 helpful votes
+1
I loved staying at this hotel. It was extremely clean as I even saw hotel staff going around the lobby sanitizing all the shelves/decor/computer area. The rooms were also clean and comfortable though they were a little on the smaller size. We had a view of the pool with a nice balcony to sit out on. You could also see a small view of the ocean. This hotel was also very close to the beach. It was one street away and a small walk to it. The area is also extremely safe and I would recommend this hotel to anyone. The only negative to it is the food and drinks are extremely expensive so we never ate there. Who pays $29 for pancakes?
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 1 week ago
Aloha Loves2Travel4Life, Mahalo for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It was our pleasure accommodating you, and we hope you will make Sheraton Princess Kaiulani your home away from home whenever your travels bring you to our city. We look forward to your next visit. Mahalo, Ron R. Director of Operations
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LOCATION
United StatesHawaiiOahuHonoluluWaikiki
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Frequently Asked Questions about Sheraton Princess Kaiulani
Which popular attractions are close to Sheraton Princess Kaiulani?
Nearby attractions include Saint Augustine by-the-Sea (0.5 km), Mai Tai Bar at Royal Hawaiian Hotel (0.3 km), and Aloha Pearl Harbor Tours (0.4 km).
What are some of the property amenities at Sheraton Princess Kaiulani?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Princess Kaiulani?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Princess Kaiulani?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Princess Kaiulani?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Princess Kaiulani?
Conveniently located restaurants include Maguro Spot, Island Vintage Shave Ice, and Paia Fish Market.
Are there opportunities to exercise at Sheraton Princess Kaiulani?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Princess Kaiulani?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Princess Kaiulani offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Princess Kaiulani?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sheraton Princess Kaiulani?
Many travellers enjoy visiting Experience Nutridge (4.4 km), Iolani Palace (4.7 km), and Shangri La (3.9 km).