Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
US$310
Free cancellation until 30/03/23
No prepayment needed
US$309
Free cancellation until 30/03/23
No prepayment needed
US$310
US$246
Booking.comUS$309
Sheraton.comUS$298
TravelocityUS$309
View all 21 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (3,200)3,200
Room & Suite (1083)
Videos (3)
About
#52 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu, Hawaii. The hotel in Honolulu invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Paid public parking on-site
Parking
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Vending machine
Poolside bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Show more
Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family Resort
Languages Spoken
English, Japanese
Location
100Great for walkers
Grade: 100 out of 100
233Restaurantswithin 0.5 km
93Attractionswithin 0.5 km
Contact
120 Kaiulani Ave, Honolulu, Oahu, HI 96815-6203
Getting there
Car HireSee all Honolulu car hire
Nearby restaurants
STRIPSTEAK Waikiki
601 reviews2 minSteakhouse
Maguro Spot
164 reviews4 minJapanese
Island Vintage Shave Ice
463 reviews5 minHawaiian
Paia Fish Market
428 reviews4 minSeafood
See all nearby restaurantsNearby attractions
The Magical Mystery Show at Hilton Waikiki Beach
987 reviews6 minComedy Clubs
Waikiki Sunset Cruise with Live DJ
97 reviews7 minBoat Tours
Saint Augustine by-the-Sea
582 reviews6 minArchitectural Buildings
Mai Tai Bar at Royal Hawaiian Hotel
675 reviews4 minBars & Clubs
See all nearby attractions4455Reviews160Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 1,024
- 1,820
- 974
- 377
- 261
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Stayed here for 7 nights and what a top location it was . Had a ocean view room, was gorgeous and although this hotel is one street from beachfront it was more than enough, felt close enough anyhow .. it’s location is what makes it , right in the middle of everything . Its not 5 star but fantastic in my opinion for the price !
Read more
Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great place to stay, been here few times now everything has been clean& Sharen at front desk was very help full, would recommend this place to family & friends, Close to beach & stores., a little warmer here then in Alaska 😀
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 2 days ago
Aloha N8798ZJstevev, Mahalo for leaving us such a wonderful review. We are glad that you loved our hotel, location, and dedicated staff. Sharen will be pleased to learn of your high praise. Our entire team is devoted to giving every guest an outstanding experience. Your generous comments serve as a great encouragement to each of them to keep doing what they love to do. Thank you, once again, for your kind words. We look forward to welcoming you again to Sheraton Princess Kaiulani anytime your travels bring you back to the area. We are also grateful to you for recommending us to future guests. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a great location but very dated./tired. We were very disappointed in the room we were given. It was booked by our travel agent by choice of a “city view room”. We were given a room on the 3rd floor and lets just say the room well had a view of the parkade. Upon discussing further I brought this to the attention of the hotel management they suggested I indeed had the room choice I had booked also called a standard room. It was to say the least very disappointing. We have travelled to a lot of destinations over the last 16 years and this by far would be the worst room we have been given. We may as well left the curtains closed. Upon check in I asked to be moved it was all about costing us an upgrade and they were busy. My travel agent called them and they had to look into it. By week two on our 3rd last night they offered to give us a free upgrade. We had a 14 day package. Just so disappointed in this hotel. The one manager agreed they should not be booking this room. We did finally settle on the resort fees being comped for our stay. We had a great maid and the room was always cleaned early. The only way I would stay at his hotel again would be a Pool View Room simply because they have balconies. The other rooms Do NOT. As they are small the balcony would make you feel you would have more space and you could enjoy fresh air as well as the sun a bit longer if all the loungers are full. Menu at the one restaurant..hmm kind of boring. Coffee could also be a quick grab and go idea for the lobby. This is not a thing there. The best part of this stay was the bottled water. Great for the rooms and plenty!…
Read more
Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: City Side Rooms
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 5 days ago
Aloha SunFunMar2009, Mahalo for taking the time to share about your stay with us. We are glad your stay with us was enjoyable on many levels. However, we regret not meeting your expectations in some areas, and we sincerely apologize that the location of your room was not ideal for you and we appreciate you bringing your concerns to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction so we greatly appreciate your comments. Mahalo once more for choosing us. We value you as our guest and we hope you will give us another opportunity to welcome you to the perfect stay you deserve. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We checked in to the Sheraton Princess (Oahu) hotel on March 15th. We were placed on the 6th floor in a corner. After entering the room we began to notice things that were not right; 1) The view from the balcony was obstructed and we could barely see the ocean at all which was contrary to the pictures shown online Marriott. We were also struck with a lot of noise from the pool area. Being on the 6th floor placed us close to the pool. 2) The room and (SMALL) bathroom are dated and although the room was clean, the furniture was chipped and cushions worn and the room did not look anything like the pictures on line. 3) The carpet was wet when we entered and we noticed that the air conditioning had been dripping water on the floor from the ceiling. 4) Because the room was placed right beside the elevator it's all we heard all night long the rumbling of the elevators going up and down which did not afford us a good night sleep. 5) Before we went to bed my Wife decided to take a bath and noticed that the water was not hot and was only luke warm. She was disappointed and could not take her bath after travelling for 10 hours !! We reported this to the front desk but they seemed to ignore our complaint and offered us no solution implying that this is all you get for what you paid for. I did not want to call the front desk back for fear of being blown off once again, so I decided to write to you directly. I am a long standing Bonvoy member, as is my wife, and usually we have very little problems with Marriott, but this time we had no choice but to speak up. Let us know how you can remedy the situation to regain our faith in this Sheraton brand and Marriott. Also let us know before we do a write up to Trip Advisor and to our other accounts that we are signed up for. Marriott gave me only 3,000 lousy points for this disaster of a holiday. …
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Stay clear of this place
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 6 days ago
Aloha B6752BCdanw, Mahalo for staying with us at the Sheraton Princess Kaiulani Hotel and for taking time out of your day to share your review. We sincerely apologize for the issues you and your wife encountered during your stay and for the inconvenience these concerns caused. Please know this is not the typical experience we provide, and we regret that you left unhappy. We are even more sorry to learn about the lack of empathy shown to you by our front desk staff. We appreciate you bringing this to our attention and you have our assurance that we will address your concerns appropriately. To assist you further, may I kindly request your confirmation number to send a parting gift? We would love to bestow Marriott Bonvoy points to regain your faith with Marriott and to utilize in your future travels. We appreciate your patience and we hope we have another opportunity to provide you with a much-improved experience. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an older hotel that has had very little in the way of updating except around the lobby area. We live on island and made a reservation bc it was a good way to use up free nights when we otherwise cannot travel thanks to COVID. Well, I wouldn’t do it again. We ended up using 2 free nights and cancelling the rest of our stay bc we just couldn’t make 2 double beds in an already small and dingy room work. We actually slept at home the second night. There were so many odd things that stand out as unappealing that I’m curious how this place is so packed when we aren’t in a pandemic. The room felt dirty and the walls actually were dirty in our room. The bathroom felt depressing and small. Our family of 4 (2 preteens included) felt like giants in the tiny beds in the tiny room.…
Read more
Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 1 week ago
Aloha Familytravelsall4, Mahalo for staying with us and for your valuable feedback. We regret that you and your family did not fully enjoy your stay with us and we are very sorry for not meeting your expectations with regard to the condition and cleanliness of your room. We know how important fresh, clean, and well-kept accommodations are to every guest and we will review your comments with our team to make improvements. Mahalo once again for sharing, and we wish you all the best with your travels. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location in the heart of Waikiki handy to beach and shops lovely pool and poolside are for cocktails and snacksThe bathrooms could do with a makeover however overall clean and serviced daily..room service was not available possibly due to current staff shortages
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 2 weeks ago
Aloha Jemi W, Mahalo for choosing to stay with us and for sharing your review. We are thrilled that our location was just what you were looking for. Situated one block from Oahu's famous Waikiki Beach, we are very fortunate to be within walking distance of some excellent dining choices, shopping, and so much more. That said, we have also taken note of your additional comments, and we will share them appropriately as we are committed to enhancing your time with us. Mahalo once more for sharing your experience so that future guests can see what makes Sheraton Princess Kaiulani a perfect choice when visiting our beautiful island. Safe Travels. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location, location, location! As a Marriott Bonvoy Gold member, found the Sheraton Princess hotel provided great value for a Hawaiian vacation in the heart of Waikiki! Convenient location across the street from another beachfront Marriott property (Westin Moana Surfrider)... enjoyed walking across the street for apps and drinks nightly at the Westin to watch the sunset - and was able to charge food/drink to my Sheraton room. Each day, we left early to enjoy Oahu, so only at the hotel to sleep. However, Sheraton staff were excellent - the front desk staff went out of their way to accomodate any requests, the concierge gave great advice on how to get tickets for the state parks (Pearl Harbor, Diamond Head) and the cleaning staff were EXCELLENT! We appreciated the convenient parking garage for our rental - easy to get in and out. The only con - the hotel rooms could use a renovation. However, if you are planning to be outdoors during the day enjoying all that Oahu offers, this is a great central Waikiki location to enjoy the evening sunsets (with a quick walk across the street), and local area restaurants. Overall, great value so you can spend your money on excursions and entertainment!…
Read more
Date of stay: March 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at Sheraton with our 2 young kids. I can’t rave enough about the staff especially Lorna and Richard (I can’t quiet remember his name). They made sure that our stay was enjoyable, comfortable, and relaxing. During our stay, Lorna had the brightest smile and made sure that our room was clean and had everything we needed. Thank you for making our stay a memorable experience!
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 3 weeks ago
Aloha arniew2023, It was a pleasure welcoming you and your family to Sheraton Princess Kaiulani. We are glad our associates Lorna and Richard helped elevate your time with us. We will pass along your kind compliments to everyone for their job well done. Mahalo for allowing us to be of service, and we look forward to having the pleasure of doing so again. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed there several times in the past 30 years. The location is as good as it gets. The staff is more than friendly and most helpful. Plenty of pool lounges for everyone. The rooms are a little dated but very clean and spacious. Plenty of amenities free of charge in the rooms. Coffee maker, in room safe, refrigerator, to name a few. The prices are really good for that location. We will stay there again on a future date.
Read more
Date of stay: February 2023
Location
Cleanliness
Service
Room Tip: I don't think it really matters as you probably will spend little time in your room being in...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lorna is sooo awesome. Very sweet. Our room is so clean when we came back from the beach. Love the service. Will come and stay here again and ask for Lorna to clean our room. Thanks Lorna for the awesome job. Keep it up. U made our stay very welcoming.
Read more
Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Princess Kaiulani
Responded 4 weeks ago
Aloha Connector709300, Mahalo for your recent stay at Sheraton Princess Kaiulani and your review. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We will share your generous comments with Lorna. Mahalo again, and we hope to have the opportunity to welcome you back very soon. Mahalo, Jasmine F. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$255 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton princess kaiulani hotel honolulu, sheraton hotel honolulu, sheraton hotel princess kaiulani, princess kaiulani hotel, sheraton honolulu, honolulu sheraton
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1112
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSHERATON PRINCESS KAIULANI - UPDATED 2023 Resort Reviews & Price Comparison (Honolulu, HI) - Tripadvisor
Frequently Asked Questions about Sheraton Princess Kaiulani
Which popular attractions are close to Sheraton Princess Kaiulani?
Nearby attractions include The Magical Mystery Show at Hilton Waikiki Beach (0.5 km), Saint Augustine by-the-Sea (0.5 km), and Mai Tai Bar at Royal Hawaiian Hotel (0.3 km).
What are some of the property amenities at Sheraton Princess Kaiulani?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Princess Kaiulani?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Princess Kaiulani?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Princess Kaiulani?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Princess Kaiulani?
Conveniently located restaurants include STRIPSTEAK Waikiki, Maguro Spot, and Island Vintage Shave Ice.
Are there opportunities to exercise at Sheraton Princess Kaiulani?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Princess Kaiulani?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Princess Kaiulani offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Princess Kaiulani?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sheraton Princess Kaiulani?
Many travellers enjoy visiting Iolani Palace (4.7 km), Shangri La (3.9 km), and Queen Emma Summer Palace (6.6 km).