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Moana Surfrider, A Westin Resort & Spa

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#25 of 84 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,896 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,669: English reviews
Philadelphia, Pennsylvania
Reviewed 24 January 2014

We stayed for 2 weeks in the historic Banyan section with an ocean view. The room was pleasent but the bathroom was tiny. It was bright and much more enjoyable than our stay at the Royal Hawaiian. I greatly disliked then rediculous chair saving around the pool ( a que at 7am to get a seat?) and the inflated beach...

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1Thank geodog88
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. We are glad to hear that you enjoyed the historic features of your room accommodations during your stay. The Moana Surfrider’s unique location also provides our guests access to excellent shopping and dining outlets all within walking distance of beautiful Waikiki Beach. We sincerely apologize that your dining experience during the...

Australia
Reviewed 24 January 2014

I had wanted to stay at the Moana Surfrider for a long time and was really looking forward to my stay in January of 2014. While there were many positives about my stay, there were also disappointments. I loved the ambiance and the decor.The back verandah was a wonderful place to curl up with a book in the afternoon. The...

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2Thank ontourAustralia
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you taking the time to share your experience with us. We are happy to hear that you enjoyed the historical ambiance of the "First Lady of Waikiki" and the Moana Lani Spa but are disappointed to hear that we did not exceed your expectations in regards to our customer service. As a Westin, we hold very high standards...

melbourne australiain
Reviewed 23 January 2014

We booked 2 rooms for 6 nights in January. The location and ambience is fabulous. The best place to stay is in the tower area and as high up as possible as this is a very noisy hotel conducting alot of weddings . There are nightly singers in the outdoor area and the noise travels. Our bed was most comfortable....

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Thank rubyalexandra
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your review. We are thrilled to hear that you thoroughly enjoyed the prime location of the Moana Surfrider. Also, we take great pleasure in up keeping the historical ambiance and beauty of the "First Lady of Waikiki. We sincerely apologize that your booked guestroom did not meet your expectations in regards to the bathroom. On a better...

Seattle, Washington
Reviewed 22 January 2014

I find some of the reviews about the Moana very surprising. I love this hotel, it is gorgeous and the location is the best in Waikiki. When we checked in we were given a complimentary upgrade,(thanks Starwood members club) and what an upgrade, in the newest part of hotel with an ocean view, The room was very big with nice...

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3Thank Mark C
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your wonderful comments with us. We are thrilled to hear you thoroughly enjoyed your stay with us and will be returning. At the "First Lady of Waikiki", we pride ourselves in providing exceptional customer service and creating Moana memories. We are also happy to hear you enjoyed our daily Superfood elixir that we offer in...

New York City, New York
Reviewed 21 January 2014

My wife and I stayed here on our way back from Australia to New York to help wind down before returning to work and the blistering cold. All I can say is that we didn't want to leave! From the Yoga in the morning to the friendly helpful staff this is a great hotel. We spent time exploring Oahu so...

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3Thank GeorgT_82
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your kind review. We are happy to hear you had the opportunity to attend our daily Yoga classes. And yes, we agree that you must come back to stay with us and take our daily ukulele classes so you can share your new talent with your friends back home. We await your return to the Moana Surfrider,...

Oregon
Reviewed 21 January 2014

This was the first hotel on Oahu and it is built in a plantation type layout, and SUPRISE if you head upstairs there is not only an absolute beautiful view but some historical items on display as well!

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2Thank KerisaM
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your wonderful review. We are delighted to hear you enjoyed our Historical artifacts. We highly recommend attending our popular historical tour which starts at 11am every Monday, Wednesday and Friday. Or we have just launched our new self-guided tour for those who can't attend our historical tours. Please see our Concierge Desk for more information. We...

houston
Reviewed 20 January 2014

We stayed 5 days at the Moana Surfrider; We chose this property because of its location and from hearing decent reviews on this site. Positives: Location, location, location; property is in the heart of Waikiki and is close to everything. All the nice stores and restaurants are within 5 blocks; It is also right on the beach and there is...

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10Thank sguntupalli
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Mahalo for sharing your experience with us. We sincerely apologize for the challenges you had faced with the front desk. At the "First Lady of Waikiki" we do not discriminate against race, color or ethnicity. We have the up-most aloha and appreciation for each and every one of our guests. The concerns you have mentioned are not representative of...

Sydney, Australia
Reviewed 20 January 2014

Its been a long time since we were last in Hawaii - but we have always tagged it on the end of a trip to the USA (mainland), so we were tired and I think just wanted to get home. This time we made it our destination - we stayed 7 nights and it was great. We were in a...

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2Thank Joneses2010
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your wonderful comments. We are delighted to hear you have enjoyed the location of our property. Our guests enjoy the having the ability to walk straight to the beach from their guestroom in a matter of a few minutes. Like you have mentioned, we do offer towels for our guests to utilize for either the pool or...

Port Jefferson Station, New York, United States
Reviewed 18 January 2014

Before leaving on a 7 day cruise we stayed here for one night but what a night. The hotel is just beautiful. Room was perfect, view of the beach. Mattress and pillows were awesome. We were in the older section which is historic. Glad we did. Had the breakfast buffet, pricey but delicious. Beach is right there and so is...

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1Thank Barbara S
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your kind comments. We are thrilled to hear that you enjoyed our historical Banyan guestroom and our Westin Heavenly bed. Also delighted to know you had the opportunity to visit us during the holiday season to view our decorations. We look forward to welcoming you back to the "First Lady of Waikiki" for your next holiday...

Tempe, Arizona
Reviewed 17 January 2014

Very elegant old-world charm. Great entertainment under the Banyan tree. Very relaxing place to stay yet right in the center of it all. I had afternoon tea on the veranda with friends. It was a treat. Very friendly staff.

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3Thank Auberson
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your kind review. We are happy to hear that you enjoyed so many of the Moana Surfrider’s unique features during your stay. We hope that your signature experiences, such as afternoon tea at the Veranda and entertainment in the Banyan Tree courtyard, created wonderful Moana Memories for you and your friends. We await your return for another...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €303 - €533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the original building. The extensions are nothing like the old charm over looking and listening to the surf with the windows opened.”
217joshb, 19 Apr 2017 | Read review
“Diamond wing is old”
foxak, 15 Apr 2017 | Read review
“Any room is beautiful! It's a beautiful property to begin with.”
sfwongs, 12 Apr 2017 | Read review
“I do not recommend rooms facing the outrigger hotel unless you want to watch and be watch by your hotel neighbors at all times.”
M_C_B_july14, 10 Apr 2017 | Read review
“Nice variety of rooms with various price levels, views, etc. They are very accommodating to returning guests.”
B287VSmarkc, 4 Apr 2017 | Read review
5 of 5