Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
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US$556
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US$557
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 13/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Updated 13/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Welcome to the Moana Surfrider, a Westin Resort & Spa, a Waikiki Beach a resort in Honolulu, Hawaii located in the heart of Waikiki near shopping, dining and entertainment. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. We offer a beautiful and amenity-filled oceanfront luxury setting right on Waikiki Beach.
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Property amenities
Electric vehicle charging station
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children's television networks
Highchairs available
Valet parking
Paid public parking nearby
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
263Restaurantswithin 0.5 km
88Attractionswithin 0.5 km
Contact
2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Getting there
Car HireSee all Honolulu car hire
6547Reviews151Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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+1
If you like the finer things in life this is not the hotel to stay at. The staff was careless, the room was dirty, pillow ripped and dirty. Complaint to reception and she doesn’t even care. The bathroom was disgusting which you would not expect for the Westin brand and for the price that we spent. I have uploaded some of the pictures that show some of the defects.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Beware future travels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded today
Aloha MonkeyBoyBkk, Mahalo for your evaluation of our hotel. We take the cleanliness of our guestrooms and hotel seriously, so we sincerely apologize for the issues you experienced during your visit. Your feedback has been shared with our associates to guarantee these concerns are not repeated. Please accept our apologies for our associates not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations appropriately and taken appropriate action. We hope you will reconsider and stay with us again as we would like you to experience the revitalizing and intuitive hospitality for which we are known. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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Hotel is nice in the old parts, the newer parts are fine but nothing great considering the price. My main complaint is the pool area. The pool is tiny and far too small to accommodate the number of guests staying at the hotel. It was immediately apparent we had zero chance of getting a sun bed as they were occupied from VERY early morning and there were not very many anyway again in relation to the number of guests. This was disappointing. The beach bar was always busy and a bit scruffy ....okay to sit in for a quick drink but not exactly luxurious or relaxing. I mistakenly thought there was a private beach but it is only a strip of beach along the front of the hotel which was occupied by a few cabanas which were expensive and always reserved. Loved the rocking chairs at the front of the hotel which were nice to relax in but we won't be back. We spent a lot of money for not much luxury in an over crowded space.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded yesterday
Aloha Caligirl2121, Mahalo for reviewing your stay. We are glad you chose us for your visit, and we hope you enjoyed your overall time with us. We are sorry for not meeting all of your expectations and for the issues you experienced at the pool area. While we know this cannot change your recent experience with us, we will share your comments appropriately as we continually strive to improve our guest experience. We are grateful for all of your feedback and would welcome another opportunity to welcome you back in the future so we can better your stay. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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The property is beautiful and probably one of the nicest hotels here. The pool is small so lounge chairs are hard to come by unless you get to the pool at 6:30am. They do not reserve chairs or cabanas until the morning of. The pool lounge chairs are slightly cushioned so they hold water. When you sit down your butt and towels soak up all the water. Pool service for food and beverage is average. Pool area is not well cleaned. Check in staff was awesome. Hotel interior was beautiful and clean. The upper bar was closed at least 3 nights of our 7.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Get to the pool before 7 to get lounge chairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded yesterday
Aloha Deb H, We appreciate you taking the time to review your stay at our hotel. We apologize for not meeting all of your expectations and for lacking in some aspects during your stay. We are always looking for opportunities to improve our guest experience, so we are grateful for all of your feedback. Mahalo for mentioning how much you enjoyed our historic property, beautiful decor, and thoughtful service. We hope to have the opportunity to better your stay, should your travel plans bring you back to our beautiful island again. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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We booked an afternoon tea which was held on the Veranda. This was a beautiful location, very nicely decorated and what I would call old style colonial decor. Ceiling fans, white tablecloths, very elegant. The staff were excellent. The sandwiches and cakes were fine, nothing to complain about exactly but as with a lot of these afternoon teas, the emphasis seems to be on providing little cakes and more little cakes with very few substantive sarnies! Still, it was well worth it.
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Date of stay: July 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 2 days ago
Aloha karen187061, Mahalo for sharing your feedback with fellow online travelers regarding your visit to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your time with us, especially our Afternoon Tea, unbeatable beachfront location, historic property, beautiful decor, and thoughtful service. It was our pleasure to serve you, and we look forward to welcoming you back soon. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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From check in to check out, the experience was easy and care free. The woman who checked us in was very helpful with our request. The rooms were clean and what we wanted. Daniel at the Veranda made the afternoon tea an amazing experience. And Lee, Isaac, Emile, and Kaia made beach time very relaxing and stress free. All in all, a complete success.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We did an overnight staycation with my daughter and her friends as a bon voyage to their group as they heard off to college that started with Afternoon Tea on The Veranda. The service there was impeccable lead primarily by Daniel. He was so friendly and prompt with thoughtful things like moving our table away from the sun (since it was warm), keeping our water glasses refilled, refreshing our tea pots, and keeping the rose coming for the 21+ guests. Daniel was extremely personable chatting with my daughter and her friends who enjoying their first afternoon tea, making them feel comfortable. The sandwiches and sweet treats were amazing. The pineapple sorbet as a ending palette cleanser was perfect. Definitely returning for tea again. Our overall stay has been wonderful. Daniel started it off right! Truly deserving of Waiter of the Year!!…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 5 days ago
Aloha caimommy808, We are glad to know that you enjoyed your time at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and that your delicious dining experience at our in-house restaurant made your visit even more special. All credit goes to our excellent chefs, who work very hard to create innovative, wholesome dishes in a sophisticated, high energy atmosphere. We are proud of their commitment to providing exceptional service; we will enjoy sharing your compliments with Daniel acknowledging his devotion to enriching guest experiences. It was a pleasure having you as our guest, and we look forward to welcoming you all again soon. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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At $500’per night, I was beyond disappointed and disgusted to find a roach in my bathroom. I saw huge cockroaches on the grounds at the Beach Bar, so I was very aware while dining there which made it rather uncomfortable since I had on sandals and kept watching the ground underneath our dining table. But the roach in the room ruined it for me, especially at the price of the hotel. Also, the room cleanliness is lacking. My shower door had film on it due to lack of thorough cleaning, there is dust on baseboards, vents and on the door insets. Furniture is worn. Walls are thin so I heard my neighbor’s conversation and laughter. I don’t think I will be returning here.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Parking lot for self-park is across the street at the sister property, the Sheraton, however the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha misswanderlusttt, Mahalo for choosing us and for taking the time to post your review. Exceptional service and a revitalizing experience for every guest is our highest priority, so we want to extend our apologies for your disappointing stay and for the oversights when servicing your guestroom. We take our guest’s feedback seriously, and appropriate action will take place to ensure this is not repeated. Please give another opportunity to make your next visit the rejuvenating and fulfilling stay you deserve. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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This is a beautiful hotel, super great location and fantastic beach. We only had 1 night here and wished we stayed longer. Restaurant overlooks the beach. Absolutely stunning! We had a beach facing room and it was spacious and spectacular.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Beautiful hotel with a wonderful beach bar area overlooking the beach. Can chill in a rocking chair with drink while watching the sunset or surfers. Better than other hotel outdoor areas since the hotels has a large open area under a majestic and historic Banyan Tree, Outdoor area can fit many people who all want to have oceanfront viewing. Food was good at Beach Bar cafe, recommend the Poke Nachos between surf sesh. Rooms are super comfy, beds make it easy to sleep soundly. Had a tower room right on main drag and even with listening to nightly Club Fyre directly across street that goes off nightly with loud music, they shut down by 10 so you can still get enough sleep to catch waves the next day. Hotel staff were discrete yet available if needed. Would recommend staying here.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Historic yet modern beauty on the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha popko, We are glad to know that you enjoyed your stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and that your delicious dining experience at our beach bar made your visit even more special. All credit goes to our excellent chefs, who work very hard to create innovative, wholesome dishes in a sophisticated, high energy atmosphere. It is also a pleasure to know how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed®. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Mahalo for your recommendation, and we look forward to welcoming you again soon. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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I've been to Waikiki a handful of times now and this is the first hotel ON the beach that I have stayed at. It was definitely pricey but well worth it in my opinion. I stayed in this hotel for 2 short nights and wish I had been here longer. Beach: - Hotel is directly on the beach and beach chairs are available for rental. - Unfortunately, you must reserve beach chairs 24 hours in advance, in the morning, at the pool, and it must be in person. Very disappointing if you are only there for 2 days. - Beach view is amazing and in the heart of Waikiki beach. The sunsets are also amazing to view here. Pool: - Pool seats go quickly, we went down to reserve a lounge chair at 7am and by 8am almost all the chairs were "reserved" aka people placed their items on the chairs to "hold" them down. - Pool is small, perfect for a dip to cool down but not deep. - Pool service for drinks and food were attentive. - There are cabanas at the pool facing the beach but you must reserve those 24 hours in advance as well, in person. Room: - We stayed in the Tower rooms and had a deluxe king, ocean view. The room was modern and spacious and kept clean. Our balcony had a great view of the beach and Diamond Head. There is a mini fridge available as well. No complaints on the room. Lobby Bar with a pianist: - Saw the pianist on Friday night here and he was great!! Enjoyable live music! - Great vibe on the weekend nights - Prompt and friendly service Gym: - Spacious and clean - Lots of weights and machines - They have peloton bikes!!! Location: - Perfect, right in the middle of Waikiki beach and walkable to everything - Tons of restaurants nearby - Tons of shopping nearby Overall, I can't wait to come back and stay here again! It is definitely pricey so wouldn't stay here if you don't plan on spending most of your time at this hotel to make the most out of it.…
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$460 - US$577 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moana surfrider, a westin hotel honolulu, moana surfrider, a westin resort and spa, westin moana surfrider, moana surfrider westin resort, westin honolulu, honolulu westin
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
791
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Claim Your Listing Frequently Asked Questions about Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Which popular attractions are close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Nearby attractions include Saint Augustine by-the-Sea (0.5 km), Mai Tai Bar at Royal Hawaiian Hotel (0.2 km), and Rock-A-Hula (0.4 km).
What are some of the property amenities at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Conveniently located restaurants include STRIPSTEAK Waikiki, Island Vintage Shave Ice, and Paia Fish Market.
Are there opportunities to exercise at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Many travellers enjoy visiting Experience Nutridge (4.4 km), Iolani Palace (4.7 km), and Shangri La (3.9 km).
Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have any great views?
Yes, guests often enjoy the harbour view available here.