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Moana Surfrider, A Westin Resort & Spa

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#25 of 84 Hotels in Honolulu
Certificate of Excellence
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Moana Surfrider, A Westin Resort & Spa
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4,909 Reviews from our TripAdvisor Community

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Showing 3,682: English reviews
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Newcastle, Australia
Reviewed 2 days ago NEW

We recently spent 10 days at this hotel after many previous trips to Waikiki staying at other hotels. It was my girlfriends 50th birthday & this was her choice of hotel. So our first night was beautiful when we got back to our room to find a beautiful cake with happy birthday on it, it was very thoughtful & a...

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1Thank Joanidavis
Allen, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

This resort was just lovely. The view from our room #3418, was spectacular! It was the perfect spot for watching the fireworks on New Year's Eve - a direct view from the room. Be aware that some rooms (including ours) have only a small balcony for standing. It worked well in our situation because the weather was not too hot,...

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5Thank TheCeccos3
About Hotel's Favourite Review
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha TheCeccos3, Mahalo for taking the time to share your experience! We are so delighted to hear you thoroughly enjoyed your time and was able to take advantage to enjoy all that the Moana had to offer. From our cultural activities of lei and bead making to enjoying our oceanfront dining. . It is delightful to hear that your personal...

Auckland, New Zealand
Reviewed 2 days ago NEW

The stately Moana is a throwback to more elegant times - a rambling wooden edifice surrounding a giant Banyan tree in a courtyard that opens directly onto Waikiki Beach. There's a modern tower block that blends in with the rest of the modern tower blocks along the beach, but the real soul of the Moana is in the historic wing...

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Thank PaulCorb
London, United Kingdom
Reviewed 4 days ago NEW

Hotel stays are about two things, the room and the service. The hotel is a nice property. The service was not consistent by any means. For what you are paying, it should be. Upon check-in, the staff were friendly. They offered me a room upgrade, but not my bed preference. This surprised me, I’m a platinum premier with Marriott Rewards...

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2Thank stephen l
Management response:

Aloha Mr. Stephen l Thank you for choosing to stay at the Moana Surfrider, a Westin Resort & Spa. Thank you also for providing us feedback. There are no excuses for the frustrations you shared regarding late check-out, attitude of the staff and overall environment. We are truly sorry for these inconveniences. Please know that your comments have been received...

Honolulu, Hawaii
Reviewed 4 days ago NEW

The Moana Surfrider is the oldest hotel in Waikiki, but you would never know it from how beautifully it has been maintained. The old-Hawaii charm is still present in the beautiful Banyan tree in the back, rocking chair lined porch and maintained wood detailing throughout, but everywhere else is full of updated elegance. The location is perfect for shopping and...

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Helpful?
Thank Kait S
StarwoodWaikiki3, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Kait S., Thank you for choosing to stay with us at the Moana Surfrider, affectionately known as the First Lady of Waikiki! We are so happy to hear that you enjoyed your stay and that you found it's historic charm to be a beautiful touch unlike any other hotel in Waikiki. our central location in the heart of Waikiki...

San Jose, California
Reviewed 5 days ago NEW

From the moment you arrive you realize this is a different hotel from the rest. The elegance and attitude of the people who work so hard to make you restful and at ease is clearly evident. We had a suite over looking the courtyard, and the ocean beyond. The music would waft up in the evenings as we'd gaze out...

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Helpful?
Thank efchapin
StarwoodWaikiki3, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha efchapin, Thank you for staying with us at the Moana Surfrider. We are overjoyed to know that you fully enjoyed your recent visit and that you found the hotels historic charm to be an experience in its own! From our nightly local entertainment to our ever so relaxing guest rooms and beds it sounds as though you had a...

Sunbury, Australia
Reviewed 6 days ago NEW

We had the best time at Moana Surfrider,the accommodation was perfect it was very clean comfortable and a romantic place .The Resort is right on the beach and very close to restaurants and shopping centres . We would like to say thank to Roxane at the tours and activities desk for her assistants with our Blue Hawaiian Helicopter adventure and...

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Thank Neville A
StarwoodWaikiki3, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Neville A., Thank you for taking the time to share your much appreciated insight with our team. We are delighted to know that you enjoyed a wonderful vacation with us and we cannot wait to welcome you back again. Here at the Moana Surfrider we are very fortunate to have such a great team of associates like Roxane who...

Independence, Missouri
Reviewed 6 days ago NEW

This was the most amazing place imaginable. While we probably spent just a little more than we should have, but it was so worth it for the trip of a lifetime. Our room was the deluxe ocean view in the Diamond Wing and we were on the 34th floor. The hotel is so palatial - its pictures on the web...

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1Thank Sulleysgirl58
StarwoodWaikiki3, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Sulleygirl58, We are so happy to hear that you enjoyed your recent visit to the Moana Surfrider. The hotel truly has a beautiful, historic charm to it that is unlike any other property in Waikiki. Thank you for choosing to spend such a special anniversary celebration with us, we are so grateful to have been able to make your...

Irvine, CA
Reviewed 1 week ago NEW

My family made its 5th trip to Hawaii last week and decided this is the perfect location for us. My teenage daughter loves to surf so this is perfect for her. I love a sandy beach, right in front of the hotel and our room had an amazing ocean view. My husband likes a little night life. This place has...

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Thank traveler222Irvine
StarwoodWaikiki3, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha traveler222Irvine, We are so happy to have been a part of your families wonderful vacation. The Moana Surfrider is perfect for those looking to spend their days on the beach enjoying the many water activities we have to offer and their nights exploring the Waikiki night life. We appreciate your feedback regarding your room as we are always looking...

North Caldwell, NJ
Reviewed 1 week ago NEW

The service was very good. Fast check in and check out. Great front desk service. Ocean front room was good and spacious. I judge a hotel by how many footsteps I can get out and how many to the beach and pool ( small ) . The distances were short and access was easy. Really good Club lounge. Architecture of...

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Thank Harry Alan V
StarwoodWaikiki3, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Alan V., We are delighted to hear that you enjoyed a very pleasant stay with us at the Moana Surfrider. From check-in to check-out it sounds as though you had a wonderful experience and had a chance to fully utilize the many offering we have to provide our guests. we hope to have the opportunity to welcome you back...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €296 - €497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
89 questions
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the historic section of the hotel”
PaulCorb, 29 Apr 2017 | Read review
“Ask for a view of Diamondhead - SO WORTH IT!”
265kaits, 27 Apr 2017 | Read review
“There is a tower to this hotel with ocean and partial ocean views. We had full ocean, but were in the older part of the hotel; enjoyed it.”
efchapin, 26 Apr 2017 | Read review
“Ask for a court yard room ,view of the beach, able to relax in our room ,have a couple of drinks, listen to the music from the court yard”
  • Perfect location
nevillea458, 25 Apr 2017 | Read review
“We LOVED the ocean view room!”
Sulleysgirl58, 25 Apr 2017 | Read review
5 of 5