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Queen Kapiolani Hotel

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Traveller (965)
Room & Suite (582)
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Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(97 reviews)
“diamond head”(221 reviews)
“across the street”(119 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,600)
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1,337 results
Traveller rating
361
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276
105
95
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361
500
276
105
95
Show reviews that mention
All reviewshonolulu zoodiamond headacross the streetlouvered windowswaikiki beachkapiolani parkquiet end of waikikibell deskpool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balcony
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391 - 395 of 1,337 reviews
Reviewed 13 December 2015 via mobile

Enjoyed our stay. The hotel is dated but the staff was very pleasant and helpful. The location is wonderful as we were near the zoo, beach, eateries, and diamond head. Liked the location very much as we were able to avoid a lot of the...More

1  Thank Zoe L
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 14 December 2015

Dear Guest, Thank you for sharing your review of your visit with us in Honolulu. We are pleased to hear that you received excellent service from our staff and enjoyed our location on the island. We look forward to your return and wish you safe...More

Reviewed 12 December 2015

We arrived on Friday night to HNL (a spontaneous trip for us) and we were able to make a reservation online (used the delta.com app ...but the same rate was available on hotels.com too). The price appeared to be about 50% of the normal rate....More

Thank Jennifer B
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 14 December 2015

Dear Guest, Thank you for sharing your experience with us at Queen Kapiolani Hotel. We are proud that you chose our location for your spontaneous trip. We were more than happy to upgrade your room type. We apologize for the challenges you faced regarding your...More

Reviewed 12 December 2015

It looks quite impressive from the outside, but we were offered a small room!! it wasn't very good, should have been made for a single person with one bed not a twin room. you could hardly move about. to use the tea facilities it was...More

2  Thank hazel1965
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 14 December 2015

Dear Guest, Thank you for sharing your review of Your experience with us in Honolulu. We appreciate your compliments on service and are happy that we were able to re-situate you in another room. We have shared your comments and recommendations with management for their...More

Reviewed 11 December 2015

We stayed at this hotel 2 days prior to a cruise and 3 days after, the first room was just a standard and very small, it was booked through a package, so I expect they took the cheapest option. We upgraded to a city view...More

Thank 228linda
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 14 December 2015

Dear Guest, Thank you for sharing your experience with us at Queen Kapiolani Hotel. We are pleased to hear that you enjoyed your accommodations throughout your stay with us. Our guests love our location and wonderful views and we are glad you enjoyed them as...More

Reviewed 10 December 2015 via mobile

This hotel is on the outskirts of Waikiki acronym from the Honolulu Zoo. It's an older hotel that has not been renovated. They moved the Front Desk (Resgistration) from the back to the middle. Nicer bed linens. The staff are friendly and helpful. My room...More

1  Thank SFFirefighter
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 11 December 2015

Dear Guest, Thank you for sharing your review of your experience with us at Queen Kapiolani Hotel. It's fantastic to hear you were able to spend your free time exploring the island and that you enjoyed your room with a beautiful view. We look forward...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$153 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$153 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (965)
Room & Suite (582)
Pool & Beach (120)
Dining (24)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
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Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
Room Tips
"get room with balcony"
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"There is no such thing as a "city view". It is a "Youth Hostel" view."
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"Good luck, don’t know"
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"ocean and mountain views"
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