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Queen Kapiolani Hotel

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Traveller (962)
Room & Suite (582)
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Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(97 reviews)
“diamond head”(221 reviews)
“across the street”(119 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,588)
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Traveller rating
359
497
275
103
91
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359
497
275
103
91
Show reviews that mention
All reviewshonolulu zoodiamond headacross the streetlouvered windowswaikiki beachkapiolani parkquiet end of waikikibell deskpool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balcony
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351 - 355 of 1,325 reviews
Reviewed 31 January 2016 via mobile

We have stayed at Queen Kapiolani Hotel since the early 1980's. We go to Hawaii most every year, and don't just spend a few days, we spend an entire month in the Panoramic Junior Suite with the small kitchenette, and of course, the 180 degree...More

2  Thank d4mts
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 1 February 2016

Dear Guest, Thank you for taking the time to write a review of your stay with us at Queen Kapiolani Hotel. We are proud that you have chose our hotel for accommodations over the past three decades and we appreciate your loyalty. It is our...More

Reviewed 31 January 2016 via mobile

Got this as part of a hotel package. Hotel is dated with limited facilities. Staff are testy locals who are grossly indifferent to your business. If you gay, there is a gay bar attached to this spot and it is right by the beach.More

1  Thank Charles S
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 2 February 2016

Dear Guest, Thank you for sharing your review. We regret to read that your experience fell short of your expectations during your time with us at Queen Kapiolani Hotel. Hearing that the service you received was less than satisfactory is out of the ordinary and...More

Reviewed 31 January 2016 via mobile

We have been travelling to Waikiki since 1984 and I can say this is the best place we have stayed!!! And we have stayed from the Wyndham at Beachwalk to the Waikiki Gateway. THIS WAS THE BEST!!!!! We stayed for two weeks and it was...More

1  Thank etjanz
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 1 February 2016

Dear Guest, Thank you for your kind review of your two week stay with us at Queen Kapiolani Hotel. We're proud that this was the best lodging experience you've had since you first started coming to the island in 1984. Our team works hard to...More

Reviewed 31 January 2016 via mobile

This is the worst experience ever!!!!! The hotel was way over priced for one then I stayed for 3days everyday they made me change to a different room saying that they already booked my room for someone else!!. I didn't know room numbers were assigned.....More

Thank chanel h
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 1 February 2016

Dear Guest, Thank you for sharing your review of Queen Kapiolani Hotel. We regret to read that your experience was less than satisfactory and are concerned to read the challenges you faced throughout your visit. Could you please reach out to us privately with your...More

Reviewed 29 January 2016

We stayed at this hotel for 3 nights because we could get an awesome view of Diamond Head and part of the Ocean for a decent price. In addition, the location was great - very short walk to the beach. It was wonderful waking up...More

3  Thank Julia123FromMichigan
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 1 February 2016

Dear Guest, Thank you for sharing your review of Queen Kapiolani Hotel. After reading your feedback, it is clear that you enjoyed a memorable experience and received friendly and helpful service from our team members. This is exactly what we strive for at the hotel...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$125 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$125 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (962)
Room & Suite (582)
Pool & Beach (120)
Dining (24)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
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Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
Room Tips
"ocean and mountain views"
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"Ocean View Junior Suite is our favorite choice"
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"We recommend zoo-side, high floor. The QK suite, room 1816, has a unique large lanai perfect for relaxing or..."
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"Stay away- It has lots of Hidden charges."
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