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Queen Kapiolani Hotel

1,570 reviews
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Traveller (941)
Room & Suite (569)
Pool & Beach (120)
Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(96 reviews)
“diamond head”(223 reviews)
“across the street”(120 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,570)Write a Review
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1,309 results
Traveller rating
353
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87
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353
496
273
100
87
Show reviews that mention
All reviewshonolulu zoodiamond headacross the streetwaikiki beachkapiolani parkbell deskquiet end of waikikipool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balconymini fridge
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331 - 335 of 1,309 reviews
Reviewed 5 February 2016

Have stayed at the hotel 10 times over the past 15 years. Love the unobstucted view to Diamond Head. Be sure you pick the right category of room - either ocean or Diamond Head view. Staff are great - Jocelyn is always a pleasant sight...More

Thank murraymartin
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 8 February 2016

Dear Guest, Thank you for your review of your tenth visit with us at Queen Kapiolani Hotel. Seeing that our guests have kept their loyalty to our hotel is a true observation of our standard of quality and commitment to excellence in service. The stunning...More

Reviewed 4 February 2016

My wife and I enjoyed 2 nights at the hotel this past August, after our cruise, and thoroughly enjoyed our stay! The room was clean, the staff very friendly, and the location was ideal for us! We will not hesitate to recommend this hotel, and...More

Thank Gary T
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 5 February 2016

Dear Guest, Thank you for sharing your review of your 2 night visit with us in Honolulu. Our team is dedicated to providing our guests with an outstanding service and a clean and comfortable stay. Your feedback is confirmation of our success and we have...More

Reviewed 2 February 2016

I wanted to thank Serena personally for making our trip a great one, she really went above and beyond in every way. She not only helped us with everything we can possibly have questions about she also helped to sort out my account after I...More

Thank An K
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 3 February 2016

Dear Guest, Thank you for your kind review of Queen Kapiolani Hotel. We are excited to read that you are a return guest and that you have always had an excellent experience at our hotel. Your patronage is a testament to our standard of quality....More

Reviewed 2 February 2016

It is worth it to pay the extra 20 bucks or so for an upper floor ocean and diamond head view room. You also overlook the zoo, so you have very little of the backs of other hotels even though the hotel is a block...More

1  Thank pkrissel
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 2 February 2016

Dear Guest, Thank you for your detailed review of Queen Kapiolani Hotel. Your comments on the outstanding service you received from Kevin and the rest of our team are encouraging to us as we continue to pursue excellence in quality and service for our guests....More

Reviewed 31 January 2016 via mobile

We have stayed at Queen Kapiolani Hotel since the early 1980's. We go to Hawaii most every year, and don't just spend a few days, we spend an entire month in the Panoramic Junior Suite with the small kitchenette, and of course, the 180 degree...More

2  Thank d4mts
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 1 February 2016

Dear Guest, Thank you for taking the time to write a review of your stay with us at Queen Kapiolani Hotel. We are proud that you have chose our hotel for accommodations over the past three decades and we appreciate your loyalty. It is our...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$140 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$140 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (941)
Room & Suite (569)
Pool & Beach (120)
Dining (22)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
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12345617
Room Tips
"do not rent there"
Read review
"The higher you go, the better the view."
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"The higher floors have better views. Nice bank of elevators very clean. Very friendly staff provide 5-star..."
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"Ocean, diamond head room view was great."
Read review
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