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Pagoda Hotel

517 reviews
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Traveller (86)
Room & Suite (62)
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Overview
  • Excellent22%
  • Very good29%
  • Average23%
  • Poor11%
  • Terrible15%
Travellers talk about
“sam's club”(15 reviews)
“front desk”(74 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Kitchenette
Multilingual Staff
2.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)Write a Review
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All reviewsfloating restaurantsam's clubfront deskdon quijoteala moana mallconvenient locationcoffee makerwithin walking distancean older hotelshort stayhome away from homehousekeeping staffrosswalmarttoasterrefrigeratoraloha
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181 - 185 of 461 reviews
Reviewed 29 June 2014

I stayed at the Pagoda for two nights. I have nothing to complain about (although I did read the bad reviews before I travelled). I would not say this was the best hotel in town, but I do think the room I got was nice...More

2  Thank Danny-Yatim
Response from kekuwene, Manager at Pagoda HotelResponded 8 July 2014

Aloha Danny-Yatim, Thank you for taking the time to post your thoughts about the Pagoda! I am happy that you found your room to be cosy and that you wrote about our unique location. Thankfully, we have been very busy, but we do try to...More

Reviewed 28 June 2014

Druggies and homeless harassing me all the time. I will NEVER stay here again. The hotel also waited 6 months to notify me there was a problem with my bill. Actually that is incorrect. I wasn't notified. They just charged me 2k 6 months later....More

1  Thank CJ Y
Response from kekuwene, Manager at Pagoda HotelResponded 8 July 2014

Aloha CJ Y, Mahalo for posting a review. I apologize that we were not able to contact you for payment of the room. We were unable to contact you because the information provided by the person who booked your reservation was not your own. I...More

Reviewed 17 June 2014

Very disappointed. My room wasn't very clean. The rooms could use a face lift. Parking was not very convenient (although parking is cheap). No internet access. A lot of street noise. I guess next time I will pay a bit more.More

1  Thank Betti L
Response from kekuwene, Manager at Pagoda HotelResponded 20 June 2014

Aloha Betti L, Thank you for your review! We are renovating the rooms in the Terrace and in the Tower we are putting in next-to-new furniture in all of the rooms. We are also planning bathroom renovations and an overhaul of the lobby by the...More

Reviewed 16 June 2014

The hotel was nothing like what the Web-site shows unless you are on the tope floor 10,11,and Penthouse floor. First of all when we got to the airport we were told the the hotel does not have a shuttle bus so we had to pay...More

Thank Gloria J
Response from kekuwene, Manager at Pagoda HotelResponded 20 June 2014

Aloha Gloria J, Thank you for taking the time to post your thoughts. I hope you were able to enjoy some of your honeymoon here in Hawai'i. I wish you and your husband great joy in the future. I do hope you consider trying us...More

Reviewed 11 June 2014

A group of us stayed at the Pagoda a couple of weeks ago for a total of 12 nights. I understand getting what you pay for but I couldn't believe the amount of problems we experienced while staying here. Most of the rooms had cockroaches...More

1  Thank Natalie W
Response from kekuwene, Manager at Pagoda HotelResponded 20 June 2014

Aloha Natalie R, Mahalo for bringing these issues to my attention and taking the time to post a review. I apologize for your experience and can empathize with your frustration. Your review has been read to the entire staff and is posted in our lunchroom....More

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About
Amenities
Top amenities
Pool
Hotel Amenities
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$144 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Details
Price range
US$144 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
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Traveller (86)
Room & Suite (62)
Dining (22)
Pool & Beach (17)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
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Tedwin E
11 March 2017|
Answer
Response from S f | Reviewed this property |
My total came out to just under $700 and the guy at the front desk said "ok so your 3 night stay and $100 safety deposit and $20 parking pass comes out to $6?? Altogether" (I lost my receipt) So anyways i waited and kept... More
0
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Tedwin E
11 March 2017|
AnswerShow all 2 answers
Response from rick9cat | Reviewed this property |
dont' know we were there one night
0
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Jessica C
10 February 2017|
AnswerShow all 4 answers
Response from bestnerikomi | Reviewed this property |
Yes if you are a resident there.
0
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123456
Room Tips
"top floors are probably quieter"
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"Find another hotel"
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"The room was just right."
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"Ask for a room that has been partially remodeled if possible."
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