We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
You have to accept this hotel for what it is and what it is not. It is not by the beach. It is in a business and residential area. We stayed here as we had family business to attend in Honolulu. It was perfect for...More
Response from Paul D, Manager at Pagoda HotelResponded 2 days ago
Thank you for taking the time to post a review. I appreciate your honest thoughts and am pleased that you would stay here again. Our unique location in the middle of Honolulu offers a different perspective for our guests, many of whom are...More
Check-in with Alice and Carlos was efficient & the warm smiles of recognition was quite welcoming. Our week stay was trouble-free & Debbie, Alice & Carlos always asked if we needed anything each time we passed the front desk. This time we ate @ the...More
Thank Wayne M
Response from Paul D, Manager at Pagoda HotelResponded 3 weeks ago
Aloha Wayne M,
Mahalo nui for the wonderful write-up of the Pagoda! I am glad that you feel welcomed like family, as we strive to be a comfortable '2nd home' to our guests and that the team was genuinely cheerful. Thank you also for shouting...More
Good location, and great customer service. Thanks Carlos Acob and Kelly :) The AC was nice to have if I needed it. I really enjoyed the breakfast buffet next door. I'd stay here again. Bring a cash deposit to avoid holds on your credit card.More
Response from Paul D, Manager at Pagoda HotelResponded 1 week ago
Thank you so much for your concise review! Happy to hear that you enjoyed our location, customer service & teammates. I'll be sure to pass on the compliment. We can't wait for you to stay with us again in the very near future!...More
I was there for 2-weeks work attachment, and even brought my family along so it was a work-cation.
Let me tell you why Pagoda Hotel has been my only preference: it has the best location - Walmart, Sams Club, Ross, and Ala Moana Mall, which...More
Response from Paul D, Manager at Pagoda HotelResponded 2 weeks ago
Mahalo nui for the wonderful review of the Pagoda. We love to have returnees such as you repeat great experiences with our staff and surroundings. Thank you also for calling out Kelly for his excellent service and for pointing out all of the...More
We enjoyed our one night stay at the Pagoda on our way to Las Vegas. The hotel was very comfortable and in a convenient location to Ala Moana mall and the top of the Waikiki strip. Our room was spacious and well-appointed. The hotel’s facilities...More
Response from Paul D, Manager at Pagoda HotelResponded 4 weeks ago
Thank you so much for taking the time to write up a review of your one night stay with us! Though we have had a long history hosting our kama'āina guests, it is always a treat to hear from friends from abroad that...More
Featuring warm island hospitality and a water garden of shaded paths, tumbling falls, and colorful koi, Pagoda Hotel is centrally located in the heart of Honolulu. Guest rooms include a refrigerator, …Moremicrowave and coffeemaker. Situated near Ala Moana Center, the hotel is conveniently located close to shopping, beaches, downtown Honolulu, Hawaii Convention Center and Waikiki. With our daily convenience fee, Pagoda Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include: DVDNow (Unlimited movies & PS3 games), Waikiki shuttle service, daily newspaper, in-room internet access, in-room coffee, in room safe, and local & toll-free calls. You'll also enjoy an outdoor swimming pool & sundeck, a renowned restaurant, meeting & banquet facilities, ample guest parking (fee), sundry shop, self-service & valet laundry service, and a beauty salon. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
My total came out to just under $700 and the guy at the front desk said "ok so your 3 night stay and $100 safety deposit and $20 parking pass comes out to $6?? Altogether" (I lost my receipt) So anyways i waited and kept... More
My total came out to just under $700 and the guy at the front desk said "ok so your 3 night stay and $100 safety deposit and $20 parking pass comes out to $6?? Altogether" (I lost my receipt) So anyways i waited and kept checking my card to see if they returned my safety deposit after checking out but never got it back. After the 2nd day of waiting i called and was told that sometimes it takes a day or two and the longest will be at least a week. After the week passed i called them back and was told they had never charged me for the safety deposit or parking pass, so i asked "so how i able to stay there without paying the safety deposit ?" and the woman said the payment for the deposit did not go through from the card, so i said "oh but it managed to take the room total for 3 nights?" Even though carlos said "total all together" and i swiped my card only once. I wish i didnt lose me receipt but im never going back to this corrupt place again.