My friends and I stayed at the Outrigger Reef for the weekend, and it was amazing!! We had such a nice suite, and the room was so clean and spacious. What stood out the most was the incredible staff here. They go above and beyond to make sure you have an amazing experience there, and you can tell their staff cares. They made me feel so at home there! Anything you need at any hour of the day/night, they are there to help you. Also, we LOVED the Voyager club lounge. Totally worth it to get access there! You get free food and drinks during certain timeframes of the morning and evening. I went to the University of Hawaii and now live in California, and the Outrigger has definteily become my home away from home now. Aloha!! :)
This hotel is by far the best!! Staff friendly, hotel clean, easy access to shopping and beach. Pool clean. We stayed in an oceanfront room w/Voyager 47 club access. French toast and oatmeal are awesome. Would not stay anywhere else. Mahalo
We stayed at the Outrigger Reef for a week and were totally impressed with the hotel and staff. From the valet team to front desk, food, and housekeeping, all provided outstanding service. Knew us by name and always acknowledged us. The Voyager 47 club is a great add on with both multiple options at both breakfast and happy hour. Food and drinks were top notch. Rooms nicely decorated and spacious. Right on the beach, I would highly recommend this hotel and we will return in the future.
Oceanfront rooms are overlooking the beach. Nice room setup. Voyager club lounge is worth the extra. Nice area to relax, Great staff. The staff are what make the place. From reception staff to housekeeping who call out your name every morning as your heading to breakfast. Big ups to management who solved a issue immediately.
Just finished a seven night stay at the Outrigger Reef on Waikiki Beach. The room was an ocean view and we were literally on the surf. The room was clean, well done in Hawaiian theme. The staff was amazing. Highly recommend the Lounge 42 as if offered breakfast and afternoon snacks/cocktails each day on the open third floor deck.
We stayed as a family of 4. We liked the view, beds were comfortable. However, the big issue is NO MICROWAVE. Resort is for families with kids. How do you heat up leftover pancake for your kid when he wakes up and wants to eat right away?
I enjoyed my stay however I will say I did not get the room I booked. I booked a King bed with sofa bed and my room was not a King nor did it have a sofa bed. I was upset when I realized bc I couldnt help but wonder if this room was cheaper but I was still being charged for a king with a sofa. I also wondered if this effected my view. Did the room with a king bed and sofa bed have a better view? I realized all of this as soon as I got there but because of limited time to address (i had a quick turn around time bw when I landed and an activity) I didnt. I planned to address it the next day but was so tired it slipped my mind. Dont get me wrong my Queen room was comfortable and fine but again not the room I booked. I also realized that the check in person didnt even address this. She specifically said King room with sofa bed as if to confirm and I said yes and when I got to the room it was not that. So she knew but didnt even say hey we changed your room. Housekeeping was amazing! Eileen is just as sweet as pie. I was taken aback in a pleasant way when she addressed me by my name every single day I was there. That has never happened before in my many travels as Im not big spender booking the best suites etc. Also not hotels fault but if you are expecting to hear the ocean you will not. The way Waikiki is set up with so many buildings all I heard was generator. Hotel also gave me lots of pillows as requested. Outside of the room switcharoo (and possible overcharge) my overall stay was pleasant. …
My wife and I stayed for 9 days in July, what a perfect time to visit, the weather was magnificent and our hotel didn’t disappoint. Our room was very nice with our balcony over looking the pool. The night time entertainment was very good. The hotel has great staff but our breakfast waiter Ke Von was our favourite, always happy and made us feel special. Overall we thoroughly enjoyed our stay and loved the location.
We stayed at Outtrigger Reef resort Waikiki in July 2022 as a family with 2 kids. We all enjoyed our stay. - spacious room with nice seating area and balcony. Bigger than Other 4 star property at similar price point. We enjoyed staying at our room. - we like the pressure and temperature of the stand up shower. - great location. You can walk to everything (we didn’t rent a car) - great cultural program. Kids will like it. We did lei making! We also renewed our vow at the beach of the hotel. Big thumbs up to Cherwin! - right on the beach. Although the beach is kind of washed up but you can just walk a few steps to a bigger beach along it. Love the convenience. - good service overall. - pool is in good size. - clean Overall great experience highly recommend and we are more than happy to come back!…
Loved the Outrigger! Clean, friendly, not to busy. Staff was great. John the valet was very helpful and gave great advice. Housekeeping was great. They even took care of the stuffed animals that made the trip! Always had a clean room when we came back. Welcomed back in the evenings by staff. Would definitely stay again and recommend to anyone wanting to stay in Waikiki.