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OHANA Waikiki East Hotel

Booking.comUS$215*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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OHANA Waikiki East Hotel
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1,774 Reviews from our TripAdvisor Community

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There are newer reviews for OHANA Waikiki East Hotel
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Showing 1,565: English reviews
Upper Hutt, New Zealand
Reviewed 24 April 2015

Just read the reviews before adding ours, which prompted us to go seek the Manager Neil to discuss some of our concerns. Niel was very appreciative of our feedback and will be following up. He has been here one month. We agree with the lift cards not always responding to the key card. But most disappointing was the off hand...

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Helpful?
1Thank Lynda M
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning I can’t thank you enough for taking the time to meet with me whilst you were here in Waikiki. Obviously this forum provides us transparent feedback, positive and negative, but the opportunity to talk presents so much more. I hope you both had a good flight home to NZ I am still following up on all levels discussed...

Saskatoon, Canada
Reviewed 24 April 2015

We spent seven nights in joined rooms - kitchenette and studio. Hotel was FULL - It was February! Hotel was clean, staff friendly and the location awesome. We love the market downtown, the night life and even the Pro Bowl didn't keep us awake! Pool was not heated until the weekend...and we left on Saturday. :( Easy to catch buses...

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Thank kg9195
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Hotel was clean, staff friendly and the location awesome. OK, so I’m always challenged to provide so much more detail when marketing our accommodation proposition – but you have perhaps best stated it perfectly. Thank you. Glad you enjoyed this amazing holiday destination and we look forward to welcoming you back. All the very best. Mahalo Niel Mason

San Francisco, California
Reviewed 22 April 2015

We spent 4 nights here in a studio/kitchenette. Can't beat the location of this great spot. Very friendly front desk folks, answered all our questions and were very helpful. We had shipped a box ahead of our visit and it was waiting for us, just had to sign for it. Room was very large, clean and comfortable, daily housekeeping did...

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8Thank WSTravelers
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

We seek to live the traditions of our family as daily practice Welcome to OHANA Waikiki East. Located in central Waikiki at Kuhio and Kaiulani Avenues, this Waikiki hotel is just a 7-minute stroll to Waikiki Beach and one block from Kalakaua Avenue’s shopping and entertainment. OHANA Waikiki East provides safe, clean and well maintained mid-level accommodation proudly supported by...

Reviewed 22 April 2015 via mobile

We have a mixed review about the hotel. I will split it into good and bad points; Good points; -Great location to the beach -Great location to the shuttle bus and Honolulu shops -They moved our rooms when we told them that the queen sized bed was way too small (it was like a small double) but they then agreed...

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3Thank Royalte4
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning I thank you sincerely for taking the time to pen your thoughts here on this open forum. Undoubtedly, your rating hurts and I am sorry for the obvious inconveniences created by the list of bad points. I appreciate the list of good points and don’t discount them; happily sharing with staff especially my housekeepers for their attention and...

Layton, Utah USA
Reviewed 21 April 2015

Stayed here one week in April 2015. Rooms were a good size. Air conditioning worked well. Housekeeping did a good job. We had an ocean view room which was nice. Walking distance to Waikiki and many restaurants.

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Helpful?
1Thank Susan F
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Hello Susan Thank you for the five points. This is gratefully received. We will grow together as a leisure hospitality company of choice by providing our guests with distinctive hospitality and value. It is our mission and our brand promise and we are pleased to have met with your accommodation expectations whilst here in Waikiki. Trust you had a safe...

Brewster, New York
Reviewed 19 April 2015

Two blocks from beach, many restaurants in area, clean rooms, free pink trolley route around Waikiki. Excellent and friendly staff. Brian at front desk was very helpful and patient with me. Only negative comments: very small shower stall in room and could barely hear individual in adjacent room snoring. However, I would definitely stay here again.

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Helpful?
Thank tonydjr00
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Mahalo The five point rating on this forum is greatly appreciated. It is our hosts who make the difference and I thank you for recognizing them here. I certainly make a point of following up with all staff when we receive this recognition. It is an honour to work alongside Brian – thank you for sharing. Sincerely Niel Mason

Reviewed 18 April 2015 via mobile

Customer service was not good; upon arrival my sister and I unfortunately had to deal with a very stand off-ish reception clerk lady who had us standing there waiting while she chat away with her co-worker; mind you we were the only ones in the que. When it came time for the reception clerk to check us in, her attitude...

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Helpful?
3Thank Salome992
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning, Thank you for your time in posting your thoughts. I’m pleased the service provided by our bellman was memorable. Unfortunately, so was that of our receptionist. As raised a few times now on this forum over the last fortnight there is concern over some host service delivery. I can assure you this has been addressed at appropriate levels;...

Windsor, Canada
Reviewed 15 April 2015

I would definatly stay here again ..it is centrally located ..a block from Waikiki beach ...you have buses and cabs at your service a market across the street ..and lots of restauants...shopping ...I really enjoyed my stay ..rooms were excellent...

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4Thank Cathy M
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning Cathy To be greeted with your review first up, what a wonderful way for us to start the morning. Mahalo. Glad you enjoyed your time in Waikiki and we look forward to welcoming you back when next your travels bring you to Hawaii. Sincerely Niel Mason

Brisbane, Australia
Reviewed 14 April 2015

Our family of four (2 adults, 2 children), stayed here for two weeks during March/April 2015. We stayed in a 1 bedroom/kitchenette room. We found the room to have adequate space and facilities for our stay. The room was perhaps a bit dated and well used but it was clean which is more important to me. We stayed on the...

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Helpful?
3Thank MistyMaze
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning, Thank you for the kind review. Apologies for any shortfalls in our service delivery at reception. The towels, well that is likely entirely my fault. I looked to redirect guests counterclockwise through the lobby during peak times to alleviate confusion but neglected the simple provision of towel exchange – I’m onto it now. Glad the location suited your...

Sydney, Australia
Reviewed 14 April 2015

We have just returned from a 2week stay at the Ohana East (3rd stay for me & 2nd for my travelling companion). We stayed on 15th floor in a City View room (loved having access to the express lift (available for rooms on 15th floor and up) - we had a slight ocean view when standing on or near the...

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3Thank Jacqui221
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Would we stay again - yes! G’day and Aloha. Thank you Jacqui, what a wonderful post on this public forum. I have forwarded your comments directly to staff identified with a very public thank you across all hosts for their distinctive hospitality. I’m also thrilled to advise that at our Host of the Quarter Celebration today Joshua was announced as...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
OHANA(R) Hotels by Outrigger is our mid-tier, off-beach leisure brand where guests will find local hospitality and convenience in paradise. Located in central Waikiki, this Waikiki hotel is just a 7-minute stroll to Waikiki Beach, next door to The International Marketplace and one block from Kalakaua Avenue's shopping and entertainment. OHANA Waikiki East provides safe, clean and well maintained mid-tier accommodation proudly supported by long serving hosts, many who have been with the Outrigger family for over thirty years. OHANA Waikiki East is unlike beachfront resorts where you may choose to spend your time indoors. Rather, it is an enjoyable home base for your Island adventures. ... more   less 

Additional Information about OHANA Waikiki East Hotel

Address: 150 Kaiulani Ave, Honolulu, Oahu, HI 96815-3292
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €129 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — OHANA Waikiki East Hotel 3*
Number of rooms: 441
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, HotelsforEveryone, Cancelon, getaroom.com, Evoline ltd, HotelsClick, HotelQuickly and TripOnline SA so you can book your OHANA Waikiki East Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ohana East Hotel Honolulu
Ohana East Honolulu
OHANA Waikiki East Hotel Hawaii/Honolulu
Hotel Style:
#34 Family Hotel in Honolulu
#44 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from OHANA Waikiki East Hotel staff and other travellers.
68 questions
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Questions? Get answers from OHANA Waikiki East Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lanai!”
purplesunshine1969, 22 May 2017 | Read review
“Level 3 on east side was fine , no ocean views but pleasant views of the park and surrounding businesses.”
michaelpF7646FY, 21 May 2017 | Read review
“Our room was high up, on the back side of the hotel---very quiet. Air conditioning kept room good and cool.”
LisaE798, 20 May 2017 | Read review
“Choose a high floor room 1823 or 1923 are great.”
316Mark2014, 17 May 2017 | Read review
“keep away from the elevators ,and a few cheaper rooms do not have a lanai...good A/c the rooms higher up are quieter”
D1338YKann, 14 May 2017 | Read review
5 of 5
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US$215* /night
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Prices are for 1 room, 2 adults
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