Terrible hotel. Lizard in the window, unclean bathroom, dated. The only upside is the staff was nice and it is close to the airport, but I would not recommend it. Too yucky to sleep in!!! I can’t believe the TripAdvisor reviews were as high as they were. Don’t stay here!!
the worst experience ever in hawaii, the two women at the reception are so so so unprofessional, mean and unkind… so many mistakes and made them ours. the shuttle driver and the security guy were nice though.
It's clean, close to the airport and not too far off a walk to some food places. If you need a place near HNL for one night, this is good. I can't really see any other reason to stay here when there are so many other options on the island It's only a few minute drive, but the shuttle only runs at certain times, so don't count on uber-quick shuttle service to/from airport
This hotel is reasonably priced and very close to the airport, saving the 20-30 minute trip into Waikiki if you're just passing through. Beds were comfortable, the front desk staff were helpful and friendly, and the whole place was clean and seemed safe.
The location was great for us as we flew to Honolulu one day and wanted to fly to Big Island the next morning. The hotel offers a free shuttle. The rooms are a bit dated but adequate. Great for a short stay close to the airport.
Clean hotel, good rooms, really nice pool, desk staff very friendly. The shuttle to the airport leaves hourly and then does rounds to get everyone waiting, it was apparently going to be full and return with delays but another showed up quickly, if you call them they will collect you IHOP and McDs is walking distance 10/15 mins… with no luggage the airport is also walking distance 15/20 mins
The customer service was amazing. Showed up Christmas Eve due to our flight being cancelled. They got us a room, made sure we were fed, held our bags for the next day so we could go exploring. Came back made sure we got on a shuttle, gave us access to bathrooms and wet incredibly helpful and friendly.
The staff were all extremely helpful and kind. It’s clean and a convenient location by the airport. Food options were close by, in walking distance. The shuttle driver was great and picked us up within 15 minutes of calling. We would book here again for ease of access to the airport.
Hotel was fine for a night stay before a flight. Clean, though nothing special. A lot of homeless around the hotel, we didn’t feel super comfortable walking around the area. Liked the free shuttle! Also had cute items in the gift shop.
We stayed one night between flights. The hotel's own airport shuttle was very convenient. The staff was so friendly and welcoming. The room was a little worn, but very clean and the bed was comfortable. We did not have breakfast, but found it very convenient that they had vending machines on each floor, as we arrived late in the evening.
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