Hilton Hawaiian Village Waikiki Beach Resort
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About
#74 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Do as much or as little as you like on Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters fronting the Hilton Hawaiian Village Waikiki Beach Resort. Unwind beside five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. In this inspiring setting, we provide our guests with a destination to find reflection, renewal and indulge in new experiences unique to Hawaii and Waikiki.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Waterslide
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Japanese, Korean
Location
100Great for walkers
Grade: 100 out of 100
55Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
2005 Kalia Road, Honolulu, Oahu, HI 96815
Getting there
Car HireSee all Honolulu car hire
Nearby restaurants
Tropical Tribe
260 reviews5 minHealthy
goofy cafe & dine
1,746 reviews3 minAmerican
Lappert's Ice Cream
1,266 reviews1 min
Aloha Kitchen
447 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Honolulu Cookie Company
409 reviews2 minSpeciality & Gift Shops
Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort
582 reviews2 minTheatre & Performances
Hale Koa Luau
532 reviews4 minLuaus
High & Right Comedy Night
141 reviews3 minBars & Clubs
See all nearby attractions19731Reviews864Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 7,465
- 6,304
- 3,352
- 1,471
- 1,139
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The checkin line is very long and priority is given to those who have stayed at Hiltons in the past. Unfortunately one day after checking in I tested positive for Covid at the onsite clinic. I was told that I had to quarantine for 5 days. So I had to cancel my Cruise and rebook a room for 4 more days. When I spoke to the front desk and explained why I needed the room, I was quickly told that the entire hotel was booked and to go elsewhere. Back at the room I went online and easily found rooms available and booked a reservation. I did a precheckin online and then went to early checkin. My room was not ready but for $75, it could be made ready. I declined and they said they would text me when the room was ready. After waiting masked up for 3.5 hours and receiving no text, I went to the Key pick up desk. I presented my ID and was given my room which apparently had been ready for quite some time. This lack of guest concern has left a very negative impression of the Hilton Hawaiian.…
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We stayed for 4 days at the Ali Tower. It was an incredible stay. I loved everything about it. We only left the complex once during our stay. We rented a car from Enterprise and drove to the North Shore and just really enjoyed our stay immensely. The atmosphere was very touristy, obviously and there were people from everywhere. All of the things you would enjoy about Hawaii were at our fingertips and convenient. Most everything around could be booked through the concierge and they handled the details. Perfect stay. Thank you Hilton for a great experience.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: My best tip is to simply relax and enjoy the experience. Dont get in a hurry. Simply enjoy the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 14 Aug 2023
Aloha Rico, Thank you so much for choosing to stay with us at Hilton Hawaiian Village. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your perfect rating. It is always a pleasure to receive guest feedback, and we thank you for highlighting what made your stay so positive and memorable.. A great stay is always our goal, and we cannot achieve this unless we hear from our guests what makes their stay so enjoyable. It is our hope we see you again soon. It was a pleasure hosting you. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've just returned from a wonderful stay. Yes, it's busy but why would it not be! Get out of the resort and visit the surrounding sights and the beaches that way you get a mixture of everything. Our room was wonderful in Rainbow tower and we think this tower is the best one in our opinion. Make sure you witness the fireworks on Friday evening. Great views, great location and simply wonderful hotel in the heart of Waikiki. Mahalo
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: There are a selection of pools and includes an adult one, ask at Reception for the resort map if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded today
Aloha Debbie, Thank you for taking the time to share your delightful experience at Hilton Hawaiian Village. We are thrilled to hear that you enjoyed your stay and were able to witness the Friday evening fireworks. We're also pleased that you found our resort's location in the heart of Waikiki convenient and enjoyed exploring the nearby sights and beaches. Your kind words are much appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is not cheap by any means and when you pay around $550 USD for a room you fully expect all the benefits that come with booking a room and a lifetime Hilton Diamond membership. This stay was truly disappointing. I don't know why this is the case but absolutely everything requires an extra charge, they don't even give you a breakfast buffet but a $10 breakfast credit that barely covers a muffin and a coffee. Its absolutely miserable. The facilities as well as mostly charged and they also charge you a resort fee on top of it. This was really disappointing. The rooms were small and not well placed in front of Waikiki beach (mainly obstructed and awkward views). They essentially got a prime piece of land and then packed everyone in like sardine cans to try and get the most rooms in that area. The proximity to the beach was a plus and the city center is very accessible but other than that, left feeling disappointed.…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded today
Aloha Sam, Thank you for sharing your experience with us. We would like to express our sincere apologies for any disappointment you may have encountered during your recent stay. Our ultimate goal is to provide a comfortable and worthwhile experience for all our guests, and we did not meet your expectations on this occasion. We value your feedback and will use it to improve our guests' experience. It is our hope you will grant us another chance to offer you an even more delightful stay in the future. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only two elevators work for an entire tower. Total disaster getting up to your room and out onto the property. Elevators packed with people arguing with one another who can get on and who cannot get on. Makes for a completely low budget feel. The hotel does not have satellite. Good luck watching you’re game . Hotel does not have Amazon prime so you have to go off property to watch Thursday night football .
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Sheraton rates where the same. I walked over to there to watch the games. Much nicer resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded today
Aloha Matteo, Thank you for offering feedback about your recent experience at our resort. We're sorry you were disappointed with your stay. While not a typical occurrence for our guests, your comments are important to us as we continuously work to improve our facility and amenities. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The site is fantastic on the beach with the lagoon. The rooms are very disappointing. I was in the Tapa Tower and the hallway carpets were really dirty. The rooms need maintenance and a major renovation to keep the Hilton name and its good reputation
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded yesterday
Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on the areas we could improve has been noted. Based on your feedback, we are happy to inform you that the Tapa Collection rooms are currently being renovated, and we are very excited for the finished product. We would love to host you again sometime in the future to prove that we're more than capable of meeting your needs. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our 12th time at the Hilton Hawaiian Village. Honestly, the resort is looking very tired, old. Other than re-doing the beachfront restaurant, Tropics (which now costs a small fortune to eat there), everything else is stale. We had a corner room with a great view, 2 balconies, valued at almost $600/night (we used 500,000+ points) but the room was very worn. Walls scuffed up, furniture gross, dirty carpet. Very disappointing. Also, the resort has closed several of the restaurants on the grounds, so there are big vacant spaces with nothing going on, which also limits choices for eating. It is VERY EXPENSIVE to eat at the resort anyway. One pancake is $22. A burger can cost almost $35. Ridiculous. Overall, except for the ocean views and a great beach, I'd say, sadly, we won't be returning. Hilton, you can do better at a resort like this, especially given what you charge. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 3 days ago
Thank you for your feedback and loyalty. We apologize for the disappointments you encountered during your recent stay. We take your comments seriously and will address the issues you mentioned. Your input is of great value as it helps us improve our services and facilities. While it's disheartening to hear that you may not return, we hope you will reconsider and give us another opportunity to provide you with a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has an outdoor swimming pool and a fitness center where you can exercise and relax at any time. Plus, the hotel is just steps away from Waikiki Beach, making it easy to enjoy the sun and waves.
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 4 days ago
Aloha, It's delightful to hear you had a five-star stay at Hilton Hawaiian Village! It's great that you were able to exercise and relax at your convenience. We hope you enjoyed your time with us, and if you ever decide to visit Waikiki again, we'd be delighted to welcome you back for another fantastic stay. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hilton Hawaiian Village has everything you could want (and more) in a beach resort for any occasion. We were celebrating our 5th wedding anniversary and the resort backdrop was romantic, lively, and perfect! From the picturesque beaches, mountains, and sunsets, the amazing food and drinks, and the amazing staff that were so friendly and helpful. This was a once in a lifetime trip for us that we will be sure to repeat with the Hilton.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: The Luau and sunset cruise are a must!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 6 days ago
Aloha Sam, We're thrilled you had a wonderful 5th wedding anniversary celebration at Hilton Hawaiian Village! It's fantastic that you found our backdrop romantic, with picturesque sunsets. We're delighted you enjoyed the amazing food and drinks and received excellent service from our team. Thank you for choosing us for your special occasion! Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wry disappointed in this hotel. As a Gold Hilton member I have stayed at a number of Hilton resorts. First you will see numerous responses from management but honestly they seem to give lip service because I was here just over a year ago and all the same complaints still exist. First, the mattresses are horrible. Sagging and soft worse now than a year ago. Bathroom and shower need significant cleaning and upgrade. Air conditioning very loud barely works. Called maintenance but they were useless and uninterested. Flickering lights in room maintenance said oh it happens. I asked for a gold upgrade from when I booked. Hotel not full but they never even acknowledged. Elevators scary. Noise and shake. Location is fabulous but management needs to wake up and not just lip service to reviews …
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 1 week ago
Aloha Kelly, Thank you for taking the time to share your candid thoughts. While we're pleased to note that our fantastic location was a highlight of your visit, we regret that your experience fell short of expectations. We will discuss your concerns internally to ensure we meet our high hospitality and cleanliness standards and that any necessary repairs are made promptly. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. We hope you will give us another opportunity in the future to change your lasting impression. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$296 - US$417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hawaiian village waikiki beach hotel honolulu, hilton hotel honolulu, hilton honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
2900
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Claim Your ListingHILTON HAWAIIAN VILLAGE WAIKIKI BEACH RESORT - UPDATED 2023 Reviews & Price Comparison (Honolulu, HI) - Tripadvisor
Frequently Asked Questions about Hilton Hawaiian Village Waikiki Beach Resort
Which popular attractions are close to Hilton Hawaiian Village Waikiki Beach Resort?
Nearby attractions include Honolulu Cookie Company (0.1 km), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.1 km), and Hale Koa Luau (0.3 km).
What are some of the property amenities at Hilton Hawaiian Village Waikiki Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hawaiian Village Waikiki Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Hawaiian Village Waikiki Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Hawaiian Village Waikiki Beach Resort?
Conveniently located restaurants include Tropical Tribe, goofy cafe & dine, and Lappert's Ice Cream.
Are there opportunities to exercise at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hawaiian Village Waikiki Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Hawaiian Village Waikiki Beach Resort?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hilton Hawaiian Village Waikiki Beach Resort?
Many travellers enjoy visiting Iolani Palace (3.5 km), Shangri La (5.2 km), and Queen Emma Summer Palace (5.9 km).