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Full view
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Room & Suite (161)
Pool & Beach (19)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 91 hotels in Honolulu
Location
Cleanliness
Service
Value
We are the closest hotel to the Honolulu International Airport offering complimentary airport shuttle service, complimentary hot breakfast buffet, complimentary WiFi and NEVER a Resort Fee. All our guest rooms were renovated in 2017 and our pet friendly room's bathrooms were renovated in June 2019. All rooms include refrigerator, microwave, iron and ironing board.
We are also Pet Friendly and have very attractive TLA packages for our service members transitioning to Hawaii. Our on-site Military Liaison will make sure your transition goes smoothly.
We offer ADA rooms with roll-in showers and pool lifts.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Restaurant
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Hair dryer
On-demand films
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
24Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
1,821Reviews40Q+A100Room tips
Reviews
Traveller rating
- 512
- 622
- 399
- 171
- 117
Time of year
Traveller type
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Popular mentions
I have stayed here numerous times over several years for work related visits. The staff has always been helpful, friendly and courteous. The location is within walking distance to the beach, restaurants and shopping. Will return again.
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Date of stay: April 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
Helpful
Originally I picked this hotel as it was near the airport, with free shuttle service and I wanted a quick place to rest after a long Trans-Pacific flight. I'm so impressed, though I'd stay here again even if I was spending a few days in Honolulu. The staff are fantastic--friendly and very helpful. The rooms are clean and comfortable--nothing fancy, but the price is 1/2 that of a Waikiki hotel. If you just use a hotel to sleep, this will do the trick! Best of all for the budget-minded, The Bus stops right outside the hotel and $5.50 gets you an all-day pass. It's about an hour to central Waikiki, and even shorter the other way to Pearl Harbor. On the downside, not a lot of restaurants nearby you can walk to at night. I didn't expect a lot out of this hotel, but was very pleasantly surprised.…
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Date of stay: March 2020
Rooms
Location
Service
Room Tip: Get a room facing away from the airport--it's quieter!
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2 Helpful votes
Helpful
When I checked out of my room, I left my Kindle e-reader behind, by mistake. The housekeeping staff turned it in promptly. Originally I had planned to pick it up 3 weeks later when I returned to Honolulu, and they agreed to keep it safe until my return. Because of coronavirus, my plans changed, and I did not stop over in Honolulu. I called the housekeeping manager to explain the change in plans, and she worked with me to send it back safely to me at my home in California. Everyone was very friendly and professional. I'm sure you can imagine how differently this could have turned out. I'm very grateful to the hotel staff and would definitely stay here again.
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Date of stay: February 2020
Value
Service
Sleep Quality
Helpful
+1
Honestly, I was not expecting much but the hotel seems to have gotten a nice renovation and the rooms look brand new. While it is still a Best Western, the room looks refreshing and I love the bed. There are both a mini fridge and microwave inside the room. The WIFI (free for Best Western members) also works very well. However, the window remains extremely dirty and they need replacement. I also want to remark on the shuttle service, which was quite good. I was picked up quickly from the airport (although the airport should have better signs), and on my return, they have a shuttle to the airport every thirty minutes twenty four hours a day. I still think they ought to have a better airport hotel in Honolulu but will have no issue coming back to this Best Western in the future if I have a short layover.…
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Date of stay: March 2020
Rooms
Cleanliness
Service
4 Helpful votes
Helpful
Response from AirportHotelGM, General Manager at Best Western The Plaza Hotel
Responded 9 Mar 2020
Aloha Adrian, Thank you so much for your feedback. We are so glad you recognized our newly renovated rooms and convenient shuttle service. We hope to see you again soon, Mahalo, Jim Heather General Manager
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Clean and convenient place if you need to be near HNL Airport or Kaiser Permanente. Very quiet. Nice store in the front lobby if you need snacks, toiletries and beverages. Clean room, not cramped for space. A bit expensive to me, but you pay for convenient access to airport I guess.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from AirportHotelGM, General Manager at Best Western The Plaza Hotel
Responded 9 Mar 2020
Many thanks Lydia for your kind review!
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PRICE RANGE
US$131 - US$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western honolulu
LOCATION
United StatesHawaiiOahuHonolulu
NUMBER OF ROOMS
274
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Claim Your Listing Frequently Asked Questions about Best Western The Plaza Hotel
Which popular attractions are close to Best Western The Plaza Hotel?
Nearby attractions include Living Art Marine Center (0.2 km).
What are some of the property amenities at Best Western The Plaza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western The Plaza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western The Plaza Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Best Western The Plaza Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Best Western The Plaza Hotel?
Conveniently located restaurants include Big Kahuna Pizza, Joe's Grill Express, and Plaza Cafe.
Are there opportunities to exercise at Best Western The Plaza Hotel?
Yes, guests have access to a pool during their stay.
Does Best Western The Plaza Hotel have an airport shuttle?
Yes, Best Western The Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western The Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western The Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western The Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.