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Hyatt Regency Waikiki Resort & Spa

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#19 of 85 Hotels in Honolulu
Certificate of Excellence
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Hyatt Regency Waikiki Resort & Spa
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4,949 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Waikiki Resort & Spa
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Showing 3,574: English reviews
Reading, United Kingdom
Reviewed 18 August 2014 via mobile

Arrived from London at 9.00 pm. They gave us a lais - which was lovely. I had requested a high floor but they said they didn't have one . Our was on the 5 th floor ewa tower. No problems with noise and the view was amazing - pool one way and sea the other . Breakfast was great -...

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Helpful?
Thank jasjam98
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha jasjam98, Thank you for your review. We are glad that you enjoyed your stay and are thankful for all the kind remarks for the SHOR breakfast. The juices were designed by one of our associates at Japengo and we are certain she will be pleased when she reads your post. We are sorry that you were not happy with...

Sydney
Reviewed 17 August 2014

Great hotel. Awesome location. Friendly staff. Only a couple of things they could improve on. We asked for an early check in as we have an infant and it wasn't guaranteed we could get one. We ended up having to paying for an early check in when we arrived. The hotel could improve on their security. There is no need...

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3Thank Christosandsophie
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha Christosandsophie , Thank you for sharing your feedback from your recent stay. We are glad you enjoyed our location and services. We have noted your concerns regarding early check-in, shade availability at the pool, and security. We can assure you that we have an experienced team of security professionals on property. All of them are working both in the...

Sydney, Australia
Reviewed 16 August 2014

Arrived in the morning and we are greeted by a lovely lady on reception and we thought this is going to be a lovely place to stay. We had a ocean view room that half looked at the ocean the other half was the hotel across the road. It was near the pool and the people that decide to take...

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Helpful?
2Thank centralcoastie1960
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha centralcoastie1960 , Thank you for reviewing your stay. We are sorry to read about your experiences with the housekeeping, dining, and the noise at the pool. While the pool is not open until 7:30 a.m. we have reached out to the supervisors of housekeeping and food and beverage. In each instance we have been informed that follow up training...

Reviewed 16 August 2014 via mobile

Good: Great shopping on the ground floor. Decent gym. Awesome location. Pool bar was nice. Bad: The elevators are extremely slow. I stayed on the 27th floor. It took about 10 minutes to get up and down each day depending on the time. Also, they are not air conditioned, so prepare to sweat and smell the people crowded around you....

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Helpful?
Thank Chris B
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha Chris B, Thank you for sharing a review from your stay. We regret that your elevator rides were uncomfortable and slow. We do have many rooms and rides may include multiple stops however 10 minutes does require further investigation so we have shared your comments with our Engineering Department. We are also sorry that your requests for additional towels...

Newcastle upon Tyne, United Kingdom
Reviewed 16 August 2014 via mobile

Loved the hotel - great spacious modern rooms, hotel was less than 2 mins from the beach and surrounded by shops. Staff were friendly and helpful can't fault this hotel in any way. Doesn't have the feel of a hotel as it's very spread out but that doesn't bring any fault to the hotel. Nearby zoo in walking distance and...

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Helpful?
1Thank Richard L
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha Richard , Thank you for reviewing your stay. We are pleased to read that you had such a wonderful stay. We hope that you will visit us again in the future. Mahalo

florida
Reviewed 14 August 2014

This is an excellent place to stay when visiting Honolulu. The hotel is very centrally located and is maybe in the most ideal place for Waikiki Beach. Our room which was located on the 32nd floor had great views, was large, and very quiet. Most obvious though is the staff working there who go above and beyond to make you...

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Helpful?
2Thank clermontcane
lvans, Front Office Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for reviewing your stay and for all the kind comments regarding our associates. Your post has been shared with all. We do regret the issues you experienced in the room, pool and with parking. We are undergoing a room remodel and we hope that you will visit again in the future and that your stay leaves you...

San Francisco
Reviewed 14 August 2014

Positive: The staff is lovely. Everyone was either friendly or went out of their way to make our stay nicer. This included the front desk, housekeeping, lounge staff, and pool staff. They embody the Hawaiian spirit in many ways. Neutral: Location in the heart of Waikiki. So everything is convenient, but it's also very touristy. Negative: The infrastructure could use...

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Helpful?
2Thank SFOPhD
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for taking the time to provide your feedback from your stay. We are pleased to read that you received the service you have come to expect from Hyatt and we will be certain to share your kind remarks with our associates. We are sorry that you had any issues with the wifi. You are correct, the system...

Houston, Texas
Reviewed 14 August 2014 via mobile

We stayed in a Regency Club room on the Diamond head tower. Room was very well sized and had an excellent ocean view. This hotel is a great location without being near the late night noise. Being a Hyatt diamond member at this hotel gets resort fee waived, Regency Club use, and free cocktails until nine. Staff in the club...

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Helpful?
Thank j q
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha J Q, Thank you for reviewing your stay and sharing your comments about the Regency Club Lounge experience. We are glad that our team made this a special visit for you and we have sent your comments with the Lounge Manager to share with all of the associates. Mahalo

Los Angeles
Reviewed 12 August 2014

Dreams Come True-in Blue Hawaii! Hawaii always beckons and welcomes visitors with open arms, and after 2 weeks of typhoons in the Philippines and a week of super heat and humidty in Japan, I was very happy to come to paradise where the weather was perfect (before Hurricane Iselle and Julio)! Since the flight arrived from Tokyo at 9am, I...

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4Thank RichieSel
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha RichieSel, Thank you for sharing your review on Trip Advisor. We are pleased to read that you had such an enjoyable stay with us and we thank you for providing so many details for other readers. You comments regarding the porter, Sonia, and Shane have also been shared with the associates and their supervisors. We look forward to serving...

Montreal, Canada
Reviewed 12 August 2014

Very excited to land in Honolulu to start our three week Hawaiian adventure. Stayed for 4 nights end of July. It the Ewa tower. Had a little bit of a hard time finding entrance to the hotel (its on the side - not in front or back) About 20 minutes from airport (rental car). Hotel is right in front of...

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1Thank mcdup2012
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for reviewing your stay. We are pleased to read that you enjoyed our location and services. We appreciate the comment about your arrival and have recently reached out to a couple of well-known online map providers to request they change their directions to direct people to our front drive on Uluniu. We do apologize for the inconvenience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Beachfront
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the excitement of Oahu in one of Hawaii's most fashionable zip codes. Just steps from renowned warm waters and spectacular views of Waikiki Beach, the property features newly remodeled guest rooms, an award-winning spa, retail shopping, cultural activities and cuisine from celebrated chefs. Close to Honolulu's most visited attractions, including the USS Arizona Memorial at Pearl Harbor, Iolani Palace and Diamond Head Crater, the hotel is the ideal solution for those who want it all. ... more   less 

Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: €262 - €479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Waikiki Resort & Spa 4*
Number of rooms: 1230
Reservation Options:
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Also Known As:
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Honolulu
Hyatt Honolulu
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu
Hotel Style:
#7 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#11 Luxury Hotel in Honolulu
#11 Romantic Hotel in Honolulu
#14 Family Hotel in Honolulu
#25 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Waikiki Resort & Spa staff and other travellers.
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Questions? Get answers from Hyatt Regency Waikiki Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Moana surfrider hotel at the same room rate range.”
 of 5 bubbles Wish_M_luck, 17 Feb 2017 | Read review
“Higher floors have less noise from traffic and the hotel itself”
 of 5 bubbles , 15 Feb 2017 | Read review
“Avoid rooms adjacent to lifts.”
 of 5 bubbles winsboa, 13 Feb 2017 | Read review
“Higher the better!”
 of 5 bubbles purpleyelidowl, 12 Feb 2017 | Read review
“Ask for rooms in the Diamond Head Tower, as you may be able to get views of the Ocean and Diamond Head”
  • Ocean FRONT Room View from 38th Floor... Incredible
  • Mom stayed out there all day... I mean, look at that view! Unreal!
  • Treats from Iyasume but the view from our lanai...
 of 5 bubbles BooBooKittyE, 10 Feb 2017 | Read review
5 of 5