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Stay Hotel Waikiki

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721 Reviews from our TripAdvisor Community

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Showing 638: English reviews
New York City, New York
Reviewed 25 February 2016

The location is great, only a short walk from the beach. The staff made the stay pleasant. It must be said, that the hotel is in need of renovation. There is no pool available, but Waikiki beach is close. Furthermore, the breakfast is a put-off. Stay with the coffee. The noise from the street is a problem as there are...

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Helpful?
1Thank traveller-honolulu
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha, Thank you for your feedback. I'm very happy to see that you loved our location, it is great being that close to Waikiki Beach. We are currently undergoing a renovation, this will include new windows that should help with the issue of city noise you mentioned here. I did want to clear up that we do not offer a...

Wasilla, Alaska
Reviewed 24 February 2016 via mobile

the only good thing about this hotel stay was the customer service. They where very polite. However we requested several things like better house keeping, which only came once out whole 8 days, a remote to the tv which wasn't there, and for our trash to be taken out more than once our whole stay. None of our requests where...

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1Thank 907kmart
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha, Thank you for your feedback and I want to apologize for the experience you had. What you describe is most definitely not up to the expectations we expect our guests to receive. I will be reviewing your comments with our management team and I will make sure that what you describe does not happen again. We do hope that...

Reviewed 24 February 2016

You can't beat the value of this hotel in relation to it's location. We were a short 3 minute walk to Waikiki Beach. The hotel staff was amazing!! They were so friendly, always a greeting when you walked in the door. The room was always clean and fresh. On the down side, the noise from the tour busses that gathered...

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Helpful?
Thank Jseven808
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha, Thank you for your feedback. We're so happy to hear that you go such amazing service from our staff. That is something we really pride ourselves on. We are currently undergoing renovations but I will have our maintenance team take a look into what you mentioned about the hot water and water pressure as this isn't an issue that...

Sydney, Australia
Reviewed 24 February 2016

Stayed here with my partner for 10 nights. The room was nice and bright and colourful and comfortable enough for our stay. It did get ridiculously hot in the room and the air conditioner was quite small and needed to be on ALL DAY to keep the room comfortable enough to stay in. Unfortunately for us, the windows of the...

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Helpful?
Thank Jojo_Colt
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha, Thank you very much for your feedback. It sounds like you really got out and enjoyed Hawaii! We are currently undergoing a renovation that will include the windows being replaced. I hope that we see you again once this is complete to get your feedback. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki

New York City, New York
Reviewed 24 February 2016

I stayed at the Stay hotel for the first time in 2012. At first, I wasn't very happy with my room. It was dark with one tiny window and I wasn't crazy about the cell block walls. The front desk staff at the time were very easy going with accommodating me with a nicer room on an upper floor (6th...

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Helpful?
Thank EandJLove
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha, Thank you so much for the feedback and welcome back! We're so happy to hear you had another great stay with us. We look forward to seeing you again soon! Mahalo, Tom Kloss General Manager Stay Hotel Waikiki

Leeds, United Kingdom
Reviewed 23 February 2016

the hotel is sufficient for what you need - comfy bed, spacious and your own bathroom. because honolulu is so stunning i was hardly in my room. the staff were so friendly and the location was brilliant - so close to the beach and to bus routes and activity pick up locations. i would definitely stay here again

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Helpful?
Thank Victoria S
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha Victoria, Thank you for your review, we're so happy to hear you had a great stay with us. We look forward to seeing you again soon! Mahalo, Tom Kloss General Manager Stay Hotel Waikiki

Honolulu, Hawaii
Reviewed 23 February 2016

Was not worth the money spent! Beds were on some kind of ply wood with sharp corners hurt leg on it. Room was clean thats about it. Charged me extra for internet Even if i didn't use it!!! Also believe its right next door to a college dorm / hostel of some sort. Over all I could have stayed in...

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1Thank smccall63
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha, Thank you for your feedback, I'm very sorry to hear about your leg, we will take a look at this right away to see what we can do about this. Thank you again as we really appreciate feedback from our guests. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki

Waikiki, Hawaii
Reviewed 22 February 2016

Great location about 30 seconds away from the beach. The room was great and had a great ac system. I would absolutely recommend this hotel. Everyone that works here is super nice and they make you feel like they have known you for a while.

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Thank Kevin M
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha Kevin, Thank you for your feedback, we're so happy to hear you had a great stay. We really pride ourselves on customer service and it's so great to hear from our guests that we're doing a great job at it. I will definitely let the staff know of your kind words. we look forward to seeing you again soon!...

Washington DC, District of Columbia
Reviewed 22 February 2016

The staff are probably the very best in the hospitality industry. This is belated, but a while back, at the break of dawn (Honolulu time), I got a call from back East from my employer explaining that he needed a complex packet of files not only emailed to him, but assembled carefully as well-- and IMMEDIATELY! Tanya was manning the...

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Helpful?
Thank Kash K
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha Kash, Thank you for your feedback, we're so happy to hear you had a great stay with us. We have already let Tanya know of your kind words and we're so proud of her going above and beyond for you. We hope to see you again the next time you're in Waikiki. Mahalo, Tom Kloss General Manager Stay Hotel...

Neutral Bay, Australia
Reviewed 21 February 2016

A great little hotel in a very convenient location. This hotel has some very nice people working for them & they all treated me very well (as I have had a stroke) & helped me with my bags etc. There are things that the locals can tell you were a big hotel might not be as happy as these people...

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Helpful?
Thank Wendy L
Tom K, General Manager at Stay Hotel Waikiki, responded to this review

Aloha Wendy, Thank you for your review, we're very happy to hear that you had a good stay with us. I will definitely let the staff know of your kind words, customer service is something we pride ourselves on so it's great to hear directly from a guest that we're doing a great job of it. We are currently undergoing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Waikiki Beach, Stay Hotel Waikiki is within a block of the ocean and the International Market Place. Also nearby are shopping on Kalakaua Avenue, the Honolulu Zoo and Diamond Head. We offer a 24-hour business center with free use of our business center computers. In addition, Stay Hotel Waikiki provides complimentary wireless Internet access. Some rooms include balconies with views. All guestrooms feature flat-panel televisions with cable channels. ... more   less 

Additional Information about Stay Hotel Waikiki

Address: 2424 Koa Ave, Honolulu, Oahu, HI 96815-6200
Region: United States > Hawaii > Oahu > Honolulu
Price Range: €116 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stay Hotel Waikiki 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Stay Waikiki Hotel Honolulu
Stay Hotel Waikiki Hawaii/Honolulu
Hotel Style:
#29 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Stay Hotel Waikiki staff and other travellers.
11 questions
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Questions? Get answers from Stay Hotel Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to get a room on the floors above 4.”
  • air conditioner above bed. Window faces street. Noise hotel behind.
  • picture showing wall with closet
  • light and usable power switch on light. Does not turn on from wall switch.
  • Tub not caucked correctly. Tile painted by white paint.
  • Sink was never cleaned the 1 week visit. Still had paint on the sides.
  • When you walk in this is the bed. Only 1 side table. Power switch not working. Window facing str
 of 5 bubbles randyr638, 23 Oct 2016 | Read review
“Try to get a room on the 6th floor or above, and the largest room available. Worth upgrading.”
 of 5 bubbles dmvalleza, 21 Oct 2016 | Read review
“The higher the room floor, the softer the outside street noise is.”
 of 5 bubbles Doctabunk, 19 Oct 2016 | Read review
“Insist on a newly renovated room or find another hotel”
 of 5 bubbles colb121, 18 Oct 2016 | Read review
“just good all round!”
  • not bad!
  • perfect size
  • view from our balcony
  • bit outdated but not bad if you're not fussy i didnt care! still works doesnt it?
 of 5 bubbles Luke180, 10 Oct 2016 | Read review
5 of 5
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