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Hilton Grand Vacations at Hilton Hawaiian Village

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#28 of 84 Hotels in Honolulu
Certificate of Excellence
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Hilton Grand Vacations at Hilton Hawaiian Village
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1,226 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Grand Vacations at Hilton Hawaiian Village
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Showing 902: English reviews
united states of america
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 July 2014

We've been Owners @ HGVC for 10 yrs. & are very pleased with the quality,cleanliness,service & location of the resort. The resort is beautiful,our only concern is the size of the pools -they are too small to accommodate the number of guests.The beach is beautiful & clean ,but is also becoming more crowded.

Review collected in partnership with Hilton Grand Vacations

Helpful?
2 Thank frequenttravelor16
Forest, Virginia
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 June 2014 via mobile

Stayed at the Lagoon tower in a two bedroom suite. This is the only way to go. The suites are all updated and very comfortable. The location is superb in that it is only steps from the ocean, the lagoon and a super pool with great slides for the kids. The restaurants on property all serve excellent food. The location... More 

Helpful?
1 Thank verncastle
Carmichael, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

The disappointing start was simply that checking in was difficult due to the confusion of which location you must check in at, do I check in at the main location or the Lagoon location, sadly the bellmen sent us in circles because they were obviously unsure. Also, unfortunately the hotel reservations we made 6 months earlier were messed up, we... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
2 Thank Laura B
Houston, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2014 via mobile

We stayed from June 12th thru the 17th on the 22nd floor of the Lagoon Tower. The room was perfect for a family of four with a full kitchen, 1 bedroom and a sleeper sofa for the 2 teenage girls. Yes, the property is very busy and there are a lot of people but there is something for everyone and... More 

Helpful?
1 Thank Shelly D
San Francisco, California
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 June 2014

We paid $1800 for a 7-nights-8-days hotel package Hilton Grand Vacation 2-bedrooms suite at Lagoon Tower at Honolulu, via a HGV promotion. Our vacation was 5/21/2014 - 5/28/2014 The Hilton stay experience is certainly above 3 stars but also not stars. Thus 4 stars Pros: - Price is good, because it is located in Honolulu downtown and next to Waikiki... More 

Helpful?
1 Thank Green-Espirit
Maui, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 June 2014

we booked a premier room in lagoon tower. we were put on fourth floor right above pool. very noisy, we called to ask for another room and they said no sorry. then the next day construction started the floor below us, my husband asked for another room again, they quickly said sorry you should have known about construction (was not... More 

Helpful?
3 Thank Jennifer P
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Thank you very much for staying with us on your recent trip to Hawaii. Thank you also for taking the time to write about your experience while staying here. Since we are one of the most popular resorts in HGVC portfolio, we are running nearly 100% occupancy throughout the year. I apologize we couldn’t move you to another room on... More 

Cincinnati, Ohio, USA
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 June 2014

Stayed at the Hilton Hawaiian Village in the Lagoon Tower June 13-19. The room was nice with a fully equipped kitchen and good amenities ie... Free Wifi, PS3, Cable Television, Ocean View. My family enjoyed all of the amenities and the property. No real complaints. Id been there before and I knew what to expect from the area. Otherwise a... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank MrRodE
Batesville, Arkansas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 June 2014

Great access to the beach with multiple pools and a lagoon with water equipment available for rent; surf boards, kayaks, paddle boats. Plenty to do in a very family friendly atmosphere. Experienced some problems with the room, but for the most part these were addressed fairly quickly. It would be nice to have a little more cookware in the kitchen.... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Timmy M
Albuquerque, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

We are HGV owners and found this to be one of the worst properties we've ever stayed at. It was extremely over-crowded. The beach was substandard. It felt like someone crushed up sea shells and scattered them on a bed of concrete. It was painful to walk on the sand without shoes. There were never any chairs available at the... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
3 Thank Brian M. C
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Thank you very much for staying with us during your most recent trip to Hawaii. Thank you also for taking the time to let us know about your experience. The Hilton Hawaiian Village is a mini city unto itself with 7 towers, total of 5 pools, close to 100 shops and restaurants located adjacent to Waikiki Beach and a salt... More 

Oahu, Hawaii
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 June 2014

We arrived at our hotel on a Monday at 2:00pm. Our room wasn't ready and we were told at the counter that it would be ready at the latest 4:00pm. We were told they would text us when the room was ready. So we called the front desk at around 3:30pm and were told it was ready plus she apologized... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Tracy M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
When staying at Hilton Grand Vacations at Hilton Hawaiian Village, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations at Hilton Hawaiian Village offers studios, one and two bedroom suites. ... more   less 

Additional Information about Hilton Grand Vacations at Hilton Hawaiian Village

Address: 2003 Kalia Road, Honolulu, Oahu, HI 96815-1917
Region: United States > Hawaii > Oahu > Honolulu
Price Range: €263 - €654 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Hilton Hawaiian Village 3.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
Hilton Hotel Honolulu
Hilton Grand Vacations Club Honolulu
Hilton Honolulu
Honolulu Hilton
Hawaiian Hilton Village
Hilton Grand Vacations At Hilton Hawaiian Village Hawaii/Honolulu
Hotel Style:
#11 Spa Hotel in Honolulu
#17 On the Beach Hotel in Honolulu
#27 Family Hotel in Honolulu
#30 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Grand Vacations at Hilton Hawaiian Village staff and other travellers.
63 questions
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Questions? Get answers from Hilton Grand Vacations at Hilton Hawaiian Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor. Resort is very loud, seemed like it got deliveries 24 hours a day.”
 of 5 bubbles 194jamiew, 22 Nov 2016 | Read review
“Ocean view toward beach for watching events on the lawn, Friday fireworks.”
 of 5 bubbles Molly066, 17 Nov 2016 | Read review
“Ocean view, Diamond head side, high floor.”
 of 5 bubbles lisyak2015, 25 Oct 2016 | Read review
“I would highly recommend a room with a balcony!”
 of 5 bubbles ginlynn55, 18 Oct 2016 | Read review
“Obtain a sea side room!”
 of 5 bubbles 332keithw, 17 Oct 2016 | Read review
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