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Hilton Grand Vacations at Hilton Hawaiian Village

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#28 of 84 Hotels in Honolulu
Certificate of Excellence
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1,227 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Grand Vacations at Hilton Hawaiian Village
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Showing 903: English reviews
Vancouver, BC
Reviewed 28 January 2015

There is nothing Grand about this place. Our 2 bedroom unit has a good view and NOTHING ELSE. The furniture and carpets are filthy and worn. Appliances are old. Housekeeping is done once weekly. The pool is full of screaming, snotty nosed brats and their horrible parents who think it's fine to have their babies paddle around in dirty diapers....

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Helpful?
4Thank travelmikeVancouver
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Thank you for staying with us and for taking time to give us your input regarding your stay. In reviewing your comments I would like to sincerely apologize for the poor service you experienced during your stay. To ensure that your experiences are indeed resolved and not allowed to be experienced by other members and guests, I will share your...

Reviewed 25 January 2015

We stayed a week at the Hilton Grand Vacations in November 2014. I had priced several different hotels along with comparing the different rates/ room choices at the Hilton Hawaiian Village. We have 3 young kids- 1 needing a daily nap. We were so close to the beach, restaurants and shopping it was easy to bring the kids back for...

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Thank Brittney B
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Thank you for staying at Hilton Grand Vacations at Hilton Hawaiian Village and for taking time to share with us your experience regarding your most recent stay. We were delighted to have you as a guest at our resort and are very happy to see that your whole family members were extremely satisfied with the overall experience of your stay....

Reviewed 25 January 2015

We stayed at the Hilton Hawaiian Resort Lagoon Tower. We had an ocean view and beach front access. Absolutely wonderful! The suite had a full size kitchen, living room, two ocean view balconies. Everything was in working order. We didn't hear any noise from our neighbors. Most nights, you do hear the music playing down at the lawn, but it...

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Thank tamyl2015
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha and thank you for your kind words when describing your stay at Hilton Grand Vacations Club at Hilton Hawaiian Village and Resorts. You have described our property and its location perfectly. Our property is a perfect place to use as a home base as the islands of Hawaii are explored and enjoyed. After a great day of wave watching...

Phoenix, United States
Reviewed 23 January 2015

This resort is very family friendly and has a convenient location to the ocean and all water sport rental companies. Convenient location to family friendly restaurants and shopping. We would recommend this hotel for family, couple or single travelers.

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Thank Fred C
chino, United States
Reviewed 21 January 2015

just to busy of a place for us. we like vacations were its more secluded. other than the 27 for parking per night, no complaints be ready to pay honolulu prices. great location with a private lagoon and small shopping mall connected to the hotel. the place is kept up well and all the workers were very friendly. great beaches...

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Thank Kevin Michio O
Beaver Dam
Reviewed 6 January 2015

We stayed at the Hilton Suites with some friends and had a wonderful time.. The place was very clean and the rooms (2 bedroom) had plenty of room.. The staff was friendly and the service was on par for what you would expect. Plenty to do in the area even though it is a little crowed.. Lot's of restaurant options...

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1Thank tees50
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha and thank you for staying with Hilton Grand Vacations at Hilton Hawaiian Village and Resort. Thank you also for taking the time to write us your nice words as you have so perfectly described our activities and restaurants. We love to hear when our guests enjoy themselves in the Village, around Waikiki, and all around the island. We look...

Reviewed 3 January 2015 via mobile

The resort itself is great. I will neveer return. I was here christmas - new years. Everything was supper over crowded. It felt like i never left LA. The beach is great but the reef is practically dead from all the resorts and boats. Restaurants and food are sub par. If you are looking for a relax vacation go to...

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3Thank Migueldlmm
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Thank you for staying with us on your recent trip to Honolulu. Thank you also for taking time out of your day to write to us about your experience while staying here. I hope you had a memorable Christmas and New Year’s vacation in Hawaii. As we are located in the middle of Honolulu, a city of 850,000 with close...

Reviewed 25 December 2014

We had stayed at this same resort 5 years ago, and what a disappointment between then and now. The arm rests on the living room chair had enough dirt grime on them to make it look like they came from a mechanics office. We always stay at Hilton Resorts or time-shares when we travel. This was a complete disappointment especially...

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4Thank Jim W
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Aloha and thank you for staying with us. Congratulations on your 30th wedding anniversary! I am very sorry you found the furniture in the condition which you did. Though they are scheduled to be replaced, our housekeeping department should have caught and then addressed the situation by making certain they were spotless. Please be assured that the Housekeeping manager has...

Philadelphia, Pennsylvania
Reviewed 18 December 2014

Had a great time with my family here. Loved the suites design. Good location and beautiful ocean view. There were a lot to do in the Hilton Village. Do not miss the Honolulu Cookies! I will come back!

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2Thank Wensy Z
Pueblo West, United States
Reviewed 18 December 2014

Stayed for a week in a king suite in the Kahlia Tower. They only clean the room and replace towels once a week so we had to call several times for more towels and coffee. They were brought promptly but wouldn't take the dirty towels or the garbage. So we left them outside in the hall where they sat until...

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7Thank John P
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this review

Thank you for staying with us on your recent trip to Waikiki. Thank you also for letting us know about how we as the Hilton Team performed. Thank you also for your insightful comments regarding our various Team Members you experienced. I have forwarded your comments to the Housekeeping and Concierge managers so that we can learn what not to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
When staying at Hilton Grand Vacations at Hilton Hawaiian Village, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations at Hilton Hawaiian Village offers studios, one and two bedroom suites. ... more   less 

Additional Information about Hilton Grand Vacations at Hilton Hawaiian Village

Address: 2003 Kalia Road, Honolulu, Oahu, HI 96815-1917
Region: United States > Hawaii > Oahu > Honolulu
Price Range: €263 - €656 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Hilton Hawaiian Village 3.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
Hilton Hotel Honolulu
Hilton Grand Vacations Club Honolulu
Hilton Honolulu
Honolulu Hilton
Hawaiian Hilton Village
Hilton Grand Vacations At Hilton Hawaiian Village Hawaii/Honolulu
Hotel Style:
#11 Spa Hotel in Honolulu
#17 On the Beach Hotel in Honolulu
#27 Family Hotel in Honolulu
#30 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Grand Vacations at Hilton Hawaiian Village staff and other travellers.
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Paris, France

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Questions? Get answers from Hilton Grand Vacations at Hilton Hawaiian Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor. Resort is very loud, seemed like it got deliveries 24 hours a day.”
 of 5 bubbles 194jamiew, 22 Nov 2016 | Read review
“Ocean view toward beach for watching events on the lawn, Friday fireworks.”
 of 5 bubbles Molly066, 17 Nov 2016 | Read review
“Ocean view, Diamond head side, high floor.”
 of 5 bubbles lisyak2015, 25 Oct 2016 | Read review
“I would highly recommend a room with a balcony!”
 of 5 bubbles ginlynn55, 18 Oct 2016 | Read review
“Obtain a sea side room!”
 of 5 bubbles 332keithw, 17 Oct 2016 | Read review
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