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Ambassador Hotel Waikiki

673 reviews
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Traveller (258)
Room & Suite (72)
Pool & Beach (8)
Overview
  • Excellent13%
  • Very good36%
  • Average29%
  • Poor10%
  • Terrible12%
Travellers talk about
“older hotel”(10 reviews)
“waikiki beach”(31 reviews)
“full kitchen”(16 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from Ambassador Hotel Waikiki
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)Write a Review
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All reviewsolder hotelwaikiki beachfull kitchenbusiness centerbeds were comfortablebit datedgreat roomcity viewshops and restaurantskitchenettesirenslaundryliftsconveniencetrolleybalconies
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1 - 5 of 442 reviews
A TripAdvisor Member
32
Reviewed 2 weeks ago via mobile

We stayed here over New Years. Was recommended by travel agent. What a dump. They charge you $20 a day to use the internet and swimming pool (which is average). Front desk staff are rude. Hotel is in disrepair. They don’t even give you washing...More

2  Thank A TripAdvisor Member
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 2 weeks ago

Aloha, We're sorry to hear that you did not enjoy your stay with us. Thank you very much for taking the time to leave a review. We appreciate our guests' comments as we use them to improve the overall experience at our hotel. If you...More

Hotel's Favourite
Reviewed 14 March 2017

The two of us stayed from Feb 5th. to the 11th. Our room was on the 17th. floor and had a nice view of the ocean. The open hallway just outside our room offered great views of the mountains and ocean as well. All staff...More

3  Thank kingpinbap
Response from Amanda L, Front Office Manager at Ambassador Hotel WaikikiResponded 18 March 2017

Aloha kingpinbap, thank you so much for your review! We are very happy to know that you enjoyed your room and view, as well as our wonderful staff! We appreciate your helpful tips to future travelers and enjoyed hearing your feedback. Thanks for staying with...More

Reviewed 2 weeks ago

We booked this room, and given the price and reviews, were expecting a low budget but hopefully quality hotel. First, the good. The location was prime. With a 17th floor room, our private patio was stunning offering 180 degree mountain and ocean views. The cleaning...More

2  Thank Bcatgal
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 2 weeks ago

Aloha Bcatgal, Thank you for the review. We're very sorry to hear that you had an unsatisfactory experience. Thank you for bringing our attention to the issues you mentioned. We appreciate our guests' comments as we use them to improve the overall experience at our...More

Reviewed 3 weeks ago

The whole hotel should be renovated, the carpets had stains, the room was unclean, bathroom had rust, the faucets were leaking and the walls had bad looking patches from dampness. A fraud attempt, shouldn't be a 3 star hotel by any means, pictures don't match...More

2  Thank Sahar M
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 2 weeks ago

Aloha Sahar M., Thank you for the feedback. We're sorry to hear that you had an unsatisfactory experience with us. Our guests' comments are very important to us as we use them to better the overall experience at our hotel. Please feel free to reach...More

Reviewed 3 weeks ago

We booked a room for New Year's Eve here since our family was across the street at the Holiday Inn Express and they were booked. The photos online looked pretty good. Unfortunately our room looked nothing like those photos. The lobby and pool area looked...More

1  Thank RoyAviles
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 2 weeks ago

Aloha RoyAviles, Thank you for the feedback. We appreciate you bringing our attention to the issues you mentioned. We hope to serve you again in the near future. Sincerely, Guest Relations Ambassador Hotel Waikiki

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$126 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Suites, Non-Smoking Rooms
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Traveller (258)
Room & Suite (72)
Pool & Beach (8)
Dining (3)
Hotel & Grounds (177)
Bathroom (17)
Family and Play Areas (1)
Questions & Answers
Ask a question
Daniel Y
27 July 2017|
AnswerShow all 7 answers
Response from Charisse H | Reviewed this property |
No airport shuttle but I use Speedishuttle for transport to/from airport to hotel
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echan47
23 June 2017|
AnswerShow all 2 answers
Response from Rose F | Reviewed this property |
Sorry, I don't know, so you'll have to ask them. Check-in time is 3pm and I got there at 10:45pm because my flight was delayed and I had no problem getting my room. And by the way, they were sold out that week, and were... More
1
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Room Tips
"I wouldn't recommend this hotel."
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""city view' rooms offer partial view of the ocean with good people watching on Kuhio Ave.. Rooms..."
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"book elsewhere whatever you do"
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"Need more dishes"
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