everyone here was so friendly and pleasing, including the house dog. It was peaceful and they had water stations to fill up water bottles which is a huge must!!! parking lot tight but overall amazing.
On the plus side: great location (if you want the Waikiki experience), beds were comfortable, hotel was relatively quiet. The negatives: pool is literally 1 foot deep, not built for swimming or even a plunge on a hot day. Hotel restaurant closed (COVID restrictions). No door on toilet (though thankfully door to bathroom). Glass window from shower into sleeping area (we could lower a shade). Motion sensor light in bathroom shines directly onto bed when activated. The street entrance is on the ground level, while reception is on 8, which was a bit confusing on check-in. At this price point, I would recommend for singles or young couples (at the stage of relationship where they can see each other use the bathroom) who want an urban vacation experience, but not for families.
The hotel was very well renovated and the staff was well accommodating. The front desks Agents were the best! They even upgraded my room to the 21st penthouse! Very special for me and my other half, ty!
We were presently surprised at how quiet the hotel was. It was very central, crab shack across the street, Starbucks down stairs, with Dukes Lane and Royal Hawaiian Shopping Center within a quick 5 minute walk. We will be going back again.
World of Hyatt benefits are incredible. Waives parking and resort fees if you book with points. Great location near beach and restaurants. Extras available like beach towels chairs etc. I will definitely come back in the future.
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