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What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 22/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Waikiki Beach
Updated 22/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Immerse yourself in the welcoming spirit of Aloha during your stay at Hyatt Centric Waikiki Beach. Our team is proud to offer the best rooms at the greatest value in all of Waikiki. With a location just steps from glittering beaches, island-inspired eateries, and natural wonders, you'll quickly discover what makes Hawaii such a beloved destination on the island of Oahu. Stay here, go everywhere.
What You'll Love
Island bliss: Hawaiian life offers a laid-back pace and ideal tropical climate
Refreshing rooms: Floor-to-ceiling window views, contemporary decor, and luxurious features
Adventure at every turn: Hike the Diamond Head trail, snorkel in Haunauma Bay, or surf at Kalamas Beach
Rejuvenating relaxation: A splash lounge with private cabanas, a tapas-style eatery, and a championship golf course just blocks away
The utmost convenience: Enjoy the fitness and business centers as well as several on-site shops
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Vending machine
Hiking
Snorkelling
Water sport equipment rentals
Bowling offsite
Evening entertainment
Fishing
Karaoke
Raquetball offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Bosnian, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
295Restaurantswithin 0.5 km
107Attractionswithin 0.5 km
Contact
349 Seaside Ave, Honolulu, Oahu, HI 96815-2583
Getting there
Car HireSee all Honolulu car hire
1500Reviews64Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Most Recent
Staff was very helpful and accommodated to all my needs. Hotel was very clean and overall my experience was very satisfying. This was my second time visiting this hotel and I was impressed yet a 2nd time!
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha Bee0012022, Mahalo for sharing your review! We are so glad that you were satisfied with our staff and the cleanliness of our hotel. We really hope to welcome you back for another great stay in the future! Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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If you love to shop it’s in the middle of all the stores, and restaurants and malls farmers markets souvenir stores their staff was amazing we were able to get beach chair’s and beach umbrellas and beach towels every time we went to the beach I would definitely go back to this hotel it was also modern my daughter’s enjoyed staying here
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha Melbacruz1, Mahalo for sharing your review! We are so glad you enjoyed your stay with us including our central location in Waikiki and our beach gear amenities. We really hope to welcome you back for another great stay in the future! Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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We visited HI from Guam so that my husband could have surgery. Malia was the first person we encountered at HYC. First impressions go a long way and she was awesome. We told her about the surgery and she offered us an accessible room, one that would accommodate his needs. She made sure we had a refrigerator and microwave. She was nothing short of amazing. Our view was spectacular. We could see the ocean and the mountains. We were about 2 blocks from the beach. The hotel offers beach chairs, umbrella’s and towels which was helpful. The hotel is in the heart of Waikiki. Restaurants were easily accessible. We were able to walk as often and far as we wanted, every day. The hotel was great because all of the staff made it great. Again, our favorite was Malia. The front door people, housekeeping, everyone - all were awesome. Customer service is definitely on point! Would stay again.…
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha HeidiwY4805CR, Mahalo for sharing your review! We are so pleased to hear that our staff were able to accommodate you and your husband after his surgery, and that you enjoyed working with Malia! We really hope to welcome you back for another great stay in the future. Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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We decided to honeymoon in Hawaii and booked our stay at the Hyatt Centric Waikiki Beach. Firstly, there is a $42 daily parking fee that we were not informed of until check in. I booked our stay using the Expedia Mobile app and the apps layout makes it hard to find that there is an additional parking fee, so heads up. Parking at this location is a nightmare. The garage is shared with other stores and public parking that there is no "dedicated parking" for hotel guests, the staff advises you to park on the 5th and 6th floor. All I can say is, it can take a few laps to find a spot, good luck. Soon after check-in, our experience with the hotel went sour. We arrived late around 10:00 PM due to delayed flights that we didn't get to fully review our room until the following day. Being our honeymoon, we decided to wake up a little late and enjoy breakfast in bed. We turned on the tv and noticed that the bulletin board mentioned their in-house restaurant so we tried calling a few times with no luck so decided to call the front desk. They informed us that the restaurant "did not survive covid" and no room service was available. It was very frustrating to find that this information wasn't publicly posted nor updated within the lobby or even on their in-room tv menu. It would have been really appreciative if the front desk individuals could offer other assistance or suggestions for places to eat or order in but no such help was extended, even when asked. Furthermore, during our second night stay, my wife suddenly had an allergic reaction to the feather duvet. Her allergy can usually be handled with a fully enclosed cover (pillows, duvet, etc.) but to our horror we found our duvet to be sandwiched between two sheets instead of a proper duvet cover. When we called room service immediately following our findings, they informed us that when they "run out of duvet covers, we'll sometimes sandwich the duvet between two sheets". I'm sure you can immediately imagine our frustration to hear this and then a follow up call informing us that the Hyatt Centric Waikiki no longer uses duvet covers but all duvet's are sandwiched between two sheets. The staff responded immediately by sending us new sheets and a featherless duvet, but by this point my wife was already in the shower crying trying to handle the allergic reaction. All in all, this is our personal experience and we hope you have a better one but it definitely put a damper on our honeymoon.…
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha John, We are so sorry to hear your stay did not meet your expectations. We hope to welcome you back for a better stay in the future. Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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Excellent location. In the heart of Waikiki beach, close to restaurants and shops . Average room. Clean but kind of outdated. Poor amenities. (Not a big deal) Very friendly staff. Overall, a good experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha Cdemoner, Mahalo for sharing your review! We are so glad you enjoyed your stay with us, but we are sorry to hear our amenity offerings didn't meet your expectations. We hope to welcome you back for another great stay in the future! Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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This hotel is the best! Everything clean, staff friendly, microwaves available for your convenience, and it is literally close to everything! Walking distance. Thank you! Couldn’t have asked for a better stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha Rajanayb, Mahalo for sharing your review! We definitely hope to welcome you back for another stay in the future! Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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Outstanding property and location. Short walk to Waikiki Beach. Shopping and restaurants all right there. Room was very spacious with both mountain and a slight beach view. Used the eating location several times with take-out food from neighboring restaurants. Highly recommended for an elegant, convenient stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 2 days ago
Aloha Dieterheidi, Mahalo for sharing your review! We are so glad you enjoyed our central Waikiki location and your room you stayed in on property. We hope to welcome you back for another great stay in the future! Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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A week before our arrival, I received a email which told us that, due to Covid, masks would be required in public areas of the hotel except when eating and drinking. We also asked a few days later and it was confirmed. When we arrived, the check in staff was unmasked and so were most guests. When we were asked about preferences for having the room cleaned, we asked if the staff would wear masks and we were told that the hotel cannot require employees to wear a mask. Therefore we went without having any housekeeping, which was not our expectation. I find it absurd that I was told that the hotel cannot require masks, because there are all kinds of roles in hotel work where protective equipment is required, for example gloves for handling food. We had also requested a shower stool in advance. When we arrived, we were told at check in that it had been placed in our room, but it had not. It was provided after we asked, but to our surprise someone entered the room and placed it in the bathroom when we were out and we have no idea if they were masked, but I doubt it. My wife tried to spend some time at the pool. She asked if the umbrellas could be opened and it took close to an hour and an additional request before it was done. The deviation from the Covid policy that we were given in both email and on the hotel website made our stay difficult and at times uncomfortable. We were not in a position to ask other guests to wear masks for instance in elevators and so we often had to wait until no one else needed an elevator before we could get to our room or down to the lobby. I’ve stayed in Hyatt hotels many times in the past and this stay did not match my expectations from Hyatt.…
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 1 week ago
Aloha F4794HWjohn, Please let us know if you'd be willing to provide an email further detailing your stay with us. Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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As a returning customer, I must say that I will never return to this property again! Not sure if there is a change in management or what happened. This past experience is nothing but horrible for lack of a better word. Hotel is centrally located but not ocean front and no true ocean view rooms. We didn't care to stay in the room much so that wasn't an issue for us. However, the lack of service, not so clean room, unwelcoming staff made me never want to return to this hotel again! For the price you have to pay (including the extras for parking and resort fee), you sure can find better ones at comparable price point. The hotel gets a 1 star for it's location and that's about all the pros I can say about this hotel. Here is why I won't come back: 1) Hotel front desk staff doesn't make you feel welcomed at all. The front desk didn't explain anything to us as to what the hotels offers in terms of amenities and activities. They charge a resort fee but this is not a resort property offers resort amenities. They are just there to take your money. 2) Our room had hair in the bed on the night we checked in. I'm not sure if the sheet was even changed. We brought our own towels and used it to cover the bed. 3) Room is very very barebone basic. The rooms don't have balcony so if you are looking for fresh air or prefer a room with balcony, this is not the hotel. 4) Bathroom is lack of proper lighting. The vanity light is so dim that you can hardly use it. And the toiletry items are tiny and subpar. 5) AC is lacking, with the afternoon sun the room gets heated up. 6) They cut corners in every way. They use COVID as excuse to cut down services and benefit. Hawaii is open and many hotel restaurants are open and fully functional. As a full service hotel, not sure why their bar and restaurant can't be open? The hotel said globalist member gets points as compensation for lack of breakfast benefit. We never got it. 7) I understand the hotel welcomes pet but dogs should be leashed on property. I was surprised to see an unleashed dog and sniffed by it in the hotel lobby. The dog owner seems to be friend with hotel staff, they were all playing with the dog at the lobby while guests were waiting around. The bottom line is the hotel doesn’t warm my business any more.…
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 1 week ago
Aloha 728wh, Please let us know if you'd be willing to provide us with an email further detailing your stay with us. Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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We stayed at this hotel for a total of 8 nights, including 1 night upon arriving to Hawaii and 7 nights at the end of our holiday, after visiting 2 other islands. The hotel is centrally located in Waikiki, with close proximity to many restaurants and shops, and short walking distance to the beach. Paid parking is available. The common areas are very pleasant and clean, and the room we had was nicely designed, large and comfortable. A good safe and small refrigerator were much appreciated. Beds were good. Service at the reception and street levels/concierge was friendly and professional. The hotel is reasonably priced when location and quality are taken into account. Among the few things we found lacking for grading this hotel as excellent are the following: 1. During our first night at the hotel, the A/C was noisy, and we commented on this issue after this short stay. We received a courteous reply from the hotel management, with a promise to attend to this issue. During the 2nd visit, in which we stayed in another room, the A/C worked fine. 2. Windows are not soundproof. We were luckily at the 19th floor, but still could hear much of what went on outside. 3. Housekeeping was generally good, but upon our arrival to the 2nd stay there were only 2 sets of towels in the room, even though we had booking for three. No one picked up the phone at housekeeping, room service or the reception, and we needed to go down physically to the reception in order to get the 3rd set. One morning we needed the room for several hours and put a ‘Do not disturb’ sign. A message was posted on our door that the room will be cleaned only if we contacted housekeeping, which we decided to drop. In other hotels, housekeeping simply try again later during the day. The day before our departure the room was not cleaned until the afternoon, and we had to request this specifically. 4. The hotel provides towels and other beach equipment. However, no space for drying up bathing suits is available. Despite these caveats, our overall experience was good and we recommend this hotel for a stay in Honolulu.…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Centric Waikiki Beach, Marketing at Hyatt Centric Waikiki Beach
Responded 1 week ago
Aloha Ben1275, We are so pleased to hear you enjoyed your stay with us! We are so glad to know you enjoyed the cleanliness of our property, and our central Waikiki location. Our apologies for any trouble with air conditioners, housekeeping communication, and unwanted noise. We do hope to welcome you back in the future for another stay with us! Mahalo, Hyatt Centric Waikiki Beach 'Ohana
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PRICE RANGE
US$329 - US$412 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
230
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Claim Your Listing Frequently Asked Questions about Hyatt Centric Waikiki Beach
Which popular attractions are close to Hyatt Centric Waikiki Beach?
Nearby attractions include Breakout Waikiki Escape Rooms (0.4 km), Waikiki Sunset Cruise with Live DJ (0.2 km), and Mai Tai Bar at Royal Hawaiian Hotel (0.4 km).
What are some of the property amenities at Hyatt Centric Waikiki Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Centric Waikiki Beach?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Centric Waikiki Beach?
Conveniently located restaurants include STRIPSTEAK Waikiki, Honolulu Cookie Company, and Poke Bar.
Are there opportunities to exercise at Hyatt Centric Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Centric Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Waikiki Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hyatt Centric Waikiki Beach?
The staff speaks multiple languages, including English, Japanese, and Bosnian.